Expert Tip 3: Always ask why the flight was delayed
Flights get late. Be it due to weather delays, Air Traffic congestion or Aircraft Technical issues. Whenever you are on a flight that is late, ask why it was late. If the delay was caused due to a fault of the airline’s – such as Mechanical Issues, crew getting stuck in traffic, jammed cockpit door (that has actually happened to a flight I was on), the airline will compensate you, but only if you ask them to. You need to ask for the cause of the delay as there is no compensation for delays caused by reasons beyond the airline’s control – weather, air traffic, airport runway repairs, etc. The compensation you get will depend upon the length of time your flight was delayed by and your Elite Status. You do have to ask for the compensation. Call your airline after the fact and ask. Do not ask at the gate. The Gate Agents cannot help you. Your mileage may vary (YMMV) as to how much compensation you get, but if you don’t ask for it, you will certainly not get it. Compensation is typically in the form of miles or a voucher.
Read more about Weather Delays and your Elite Status in my earlier post.
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