My regular readers will know that my primary hotel chain is Starwood, however, it's next to impossible to stay at a Starwood all the time. Every frequent traveler, in my opinion, needs a secondary hotel chain you can rely on.
I've tried Marriott over the years, going from Platinum to Silver status. I've tried Hilton off and on without much success. I enjoyed Kimpton, but I'm international now and Kimpton isn't.
So towards the end of last year I was given Hyatt Platinum Status through the purchase of a MilePoint Premium membership. With Platinum status I thought I'd give a Hyatt a spin. Now, the key is that Hyatt's are often out of my per-diem, but the Hyatt Regency Incheon was just under my budget.
The hotel is located just off of the airport property and offers a free shuttle bus. It took about 3-4 minutes to get from the airport to the hotel. The lobby was packed with people checking in, but there were plenty of staff on hand directing people to the appropriate check-in location.
Check-in was easy and I was very quickly off to my room. I had a Club Deluxe King room which was on the floor with the Regency Club lounge. The lounge served Continental breakfast, evening cocktails and hors d'oeuvres, high tea. As a Platinum member I had complimentary wifi access and late check out.
I arrived super late and so I ordered room service and it was delivered very quickly. The food was good too. When I was in my room someone came with a bottle of wine and chocolates. I don't drink, so I asked if I could get something else and they happily replace it with several bottles of sparkling water.
The room was comfortable and spacious. The bathroom had a ton of amenities including a toilet with more buttons and switches than I've ever seen.
Anytime I'm in Seoul or have a layover at Incheon Airport, I will stay at the Hyatt!