Comments on: Is SeatGuru on the Decline?

By: Ned

Ned — Sat, 09 May 2009 07:05:02 +0000

How about seatplans.com? Has somebody checked them out? What’s your opinion on them?

By: nroscoe

nroscoe — Sat, 16 Feb 2008 02:02:30 +0000

I agree they have lost their groove. Not sure if their new owners are holding back the innovation or the influx of publicity they get from being part of TripAdvisor/Expedia is flooding them with misinformation… I’ll give seatexpert another look.

By: Rachael Shapiro

Rachael Shapiro — Tue, 12 Feb 2008 21:06:27 +0000

Yes, they seem to have lost their groove. I’m really sad about that because I loved it. Seatguru is inaccurate for some Virgin Atlantic flights too and doesn’t provide accurate information on seat formations in the upgraded Premium Economy Section. When I spoke to reservations at Virgin Atlantic they actually complained that seatguru was misleading. Check the very useful http://www.v-flyer.com for details of seat configurations and comments on the best seats on Virgin flights.

By: Johnie D

Johnie D — Tue, 12 Feb 2008 14:34:04 +0000

In Feb2007 I flew from JFK to Gatwick via Delta. Seatguru said row 18cde had more legroom(767-300). It did indeed have more room since I am 6’4” AND although the lav was behind me, there was storage space for my backpack/laptop, newspaper, water etc It made for a more reasonable trip. However, lets be real….it was still narrow, hard, coach…….

By: boberonicus

boberonicus — Tue, 12 Feb 2008 05:53:26 +0000

Seatguru lost this race about a year ago. Try finding new business class on American, or an A380 on seatguru, anything new isn’t in seatguru. They’re just riding their success.

By: Wendy Perrin

Wendy Perrin — Mon, 11 Feb 2008 16:37:04 +0000

Hi Gary,
Very interesting indeed. I’m looking forward to your future reports on SeatGuru vs. SeatExpert. It seems, though, that neither site would have prevented my latest unhappy seat experience: my flight to Hong Kong in an aisle coach seat on a Cathay Pacific 747, where my foot space was limited by a big black box-like structure. SeatGuru and SeatExpert both warn that foot space is limited in MIDDLE seats in coach, but neither seems to mention the obstructed foot space of aisle and window seats as well (I was on the aisle in 45C). You can read my report about it here:
http://www.concierge.com/cntraveler/blogs/perrinpost/2007/10/operation-chi-1.html

By: Sloan

Sloan — Mon, 11 Feb 2008 15:58:34 +0000

Sorry, Gary, but they are probably just matching their personnel time with demand. My guess is that 95-99% of the hits they get on seatguru are for American carriers and thus their biggest vested interest is in making sure those configurations/data are correct.