Comments on: Cancelling Orbitz’s Shady Travel Insurance

By: orhan

orhan — Wed, 08 Sep 2010 08:39:57 +0000

You can cancel the policy from the link below:
https://www.accessamerica.com/aa/PolicyWiz.aspx

Just write the policy id (from the confirmation letter they have sent) and after two clicks, you are asked whether you want to cancel or modify your policy.

By: Brian

Brian — Wed, 07 Jul 2010 15:44:24 +0000

Access America is a horrible Insurance Agency!! Once I cut though their red tap. My claim was denied do to me refusing to contact my dead co-workers family to get his flight info!!!!! Come on Man Save your 15 dollars!!!!

By: Lorie

Lorie — Thu, 27 Aug 2009 19:45:08 +0000

This is a SCAM! Easy to use, more accurately easy to purchase. Don’t try to collect on a claim – it is a run around.

I bought trip insurance for my daughter. Several days before her scheduled departure, my father had a severe and unexpected decline in his health and went from independent living to hospice to death within 6 days. He died the day my daughter was supposed to depart on the trip.

Access America denied my claim because of my father’s preexisting condition. Since my father has been diagnosed the year prior, and since the reason for my daughter canceling her trip was because her grandfather died, Access America denied the claim.

DON’T WASTE YOUR MONEY OR YOUR TIME

By: Dana

Dana — Thu, 13 Aug 2009 00:39:59 +0000

Access America is one of the worst companies to get travel insurance from. See this horror story on Consumer Advocate Chris Elliott’s blog, where a couple was robbed of over $34,500 in unpaid claim amounts:

http://www.elliott.org/blog/he-saidshe-said-dispute-with-insurance-company-costs-family-34500-now-what/#more-7837

By: karenkay

karenkay — Wed, 12 Aug 2009 20:05:56 +0000

it’s also possible to get rid of that travel insurance WITHOUT a phone call, or at least it was for me.

i recently bought some tickets on orbitz as well and was in such a frenzy to ticket them that i missed the travel insurance check box. when my email showed up congratulating me on my insurance purchase, i wasn’t a happy camper…but i was able to cancel online without ever speaking with a human.

i went to the access america website, put in my insurance account number and clicked on the ‘modify’ option…which led me to a place where i was able to choose ‘cancel’ as an option.

you’re right, of course, that it should be less opaque…but at least it is possible. thanks for all you do, gleff!