Comments on: American Express Permits Re-allocating Credit Lines Again

By: Mark

Mark — Sat, 14 Nov 2009 18:30:01 +0000

Declined. All personal cards, the operator did not even ask which cards/limits. The operator said that they would only entertain the notion of doing it for accounts opened since April 9, 2009 (no idea why that date is special).

By: Andy

Andy — Tue, 10 Nov 2009 21:30:36 +0000

I just tried to re-allocate from my Delta Gold to my True Earnings card (both personal) and got the same answer that it hasn’t been allowed for some time. I was put on hold for a couple of minutes while they looked into it, which makes me think they were checking me out in some regard before they made the decision.

By: Rick

Rick — Sat, 07 Nov 2009 00:42:36 +0000

Was just declined twice to reallocate from personal DL Gold to another Amex card. I asked Amex rep to double check; she did but I was again denied. Didn’t even ask what acct. I wanted to allocate to. Advised that is a service they stopped offering in July. I called back again and was declined again. My credit is great, and I have lots of credit available on the DL Gold.

By: Paul

Paul — Fri, 06 Nov 2009 00:19:29 +0000

Just finished re-allocating between my two Amex cards. I was transferred to second operator, but otherwise the process was completed within a few minutes.

By: Tahkuct

Tahkuct — Fri, 06 Nov 2009 00:07:04 +0000

@Gary I was trying to re-allocate between 2 business cards. See my first comment.

By: Sean OFarrell

Sean OFarrell — Thu, 05 Nov 2009 22:18:39 +0000

Gary, from my experience is that it is petty easy to move lines if a Delta product is in the mix, a lot harder for others. The exception seems to be if you are in the “top tier” of their customers (either from volume or profitability).

By: Todd

Todd — Thu, 05 Nov 2009 19:48:13 +0000

Thank You for the news by the way, which at least gives us a glimmer of hope on this issue. I miss the days when you could just go in online & make the changes yourself whenever & however many times you wanted…

By: Todd

Todd — Thu, 05 Nov 2009 19:46:58 +0000

@ Gary — Didn’t Tahkut state he was trying to allocate between Business & Business?

By: Richard Simard

Richard Simard — Thu, 05 Nov 2009 16:30:55 +0000

I was just told that they are not re-allocating between personal and business cards.

By: Wenjie

Wenjie — Thu, 05 Nov 2009 15:56:08 +0000

I called Amex this morning and was declined too. They told me they only combine CL for new card(s) — card(s) that were open in the past six months.