My Experience Flying Virgin America JFK - LAS - SFO

I hadn’t pulled an academic all-nighter since sophomore year of undergrad, but in the churning fray of the end of Fall semester, on the night of the 22nd of December, well into the 23rd, somehow found myself up all night feverishly typing to finish two lab biology lab reports, and rewrite another. Let me say, too, that all-nighters sucked then, and they still blow as much as now. Perhaps they were a bit better sophomore year, when plied with dining hall pizza, and a can of Coke could keep me awake for hours, and I hadn’t become the relentless caffeine addict I am today. But, I digress.

At around 7.00am, I left for the airport, with my work still unfinished. I was still typing on the Long Island Rail Road to JFK, and typing out calculations on the AirTrain, and with about 40 minutes to go before boarding of my Virgin America flight to San Francisco, I was slumped in a seat in the AirTrain station, trying to find a wireless network, at which I ultimately succeeded, to the tune of $4.95, to e-mail all my documents to my lab partner, who, bless her soul, said she would print and hand in my labs before she left.

So, suffice it to say, I was in rough shape when I finally arrived at Terminal Four at JFK to catch my Virgin America flight to San Francisco. Though I had flown out of Terminal Four at JFK a few times before, in my haze from final exams, I was utterly stymied at the layout, and at first, couldn’t figure out where to go, milling about like an idiot on the arrivals level, until some brilliant idea entered my head that I should look up to find a sign that indicated the location of check-in. Infinitely intelligent. I climbed an escalator, now with just about 30 minutes remaining before my flight, and somehow found the Virgin America check-in area, nestled in a corner, somewhat away from the main ticket counters. I clumsily strode to an automated check-in machine, and, after trying four or five cards in my wallet to attempt to search for my reservation, the machine and I both gave up, and I headed to a ticket counter to have my boarding pass printed. “They just began boarding,” the Virgin America (VX) rep said. Fantastic, I thought. Now, I found myself in true danger of missing the flight, which only heightened my sense of urgency because I had read that VX has some sort of RyanAir type fascist regulations on missed flights that conveniently escapes their contract of carriage on their website, that states that missed flights require a ticket repurchase. Hey: I hadn’t caught a flight to San Francisco on an airline other than dear United in a few ice ages. I could navigate through the Terminal 7 at JFK drugged on chloroform. Please forgive my neophyte behavior in Terminal 4.

Security, of course, at Terminal Four, stretched to Massapequa. The TSA, per custom, had too few lines open, for too many passengers, but of course, still managed to employ a healthy glut of people pacing the line barking out mindless reminders and orders that I couldn’t carry an X-Box through the metal detector and that babies shouldn’t be placed on the conveyor belt. Here’s an idea, TSA: Why don’t you remove your carnival barkers that pace the lines of the traveling public shrieking orders and “helpful” suggestions to which everyone has already inured themselves, and use them to staff an additional screening line? I know we’ll remove that air of TSA authority and the sense of fear in the passengers that they will be indefinitely detained if their liquids are not held by a Ziploc bag, but, hey, it might move things along.

I made it through security, bleary eyed, and positively a mess, as an automated final boarding call announcement played through the terminal that the tug driver’s foot was itching to stomp the gas pedal and move the Airbus A319 away from the gate, stranding me at JFK until next semester. I loped through the terminal, like a horse with a broken leg: no shoes on my feet, belt slung over my shoulders, trying, fruitlessly, to keep my pants about my waste with one arm, while a tugged my rollerboard with another. With a few moments, I made it to the gate, composed myself to the point where I didn’t look like a deranged, escaped convict from Sing Sing, and handed my boarding pass to the gate agent. Without a word (where were the ultra-friendly Virgin America personnel about which I heard so much? That was downright United-esque, there), I snaked down the long jetway, chuckling to myself that the last time I had used on of these long gates in Terminal Four was to board Singapore Airlines flight 25 to Frankfurt on an international award ticket. I made it aboard “Let There be Flight” (how cool is that?” with minutes to go, found room for my carryon, and plunked myself down in the seat.

Sadly, I barely stayed awake long enough to record some initial impressions of the airline. First, immediately, and aesthetically, the mood lighting is quite nice. Gimmicky, yes, and probably unnecessary, but makes for a much nicer boarding as opposed to some airplanes bleakly lit by old fluorescent lights that render the cabin as friendly as a police interrogation room.  The purser was a young guy with a goatee, probably late 20s (as in, he was probably 28, or so, not late 20s, as in the 1920s, the decade in which many of the United pursers were born). He wasn’t wearing a tie, which immediately promoted a welcoming, relaxed atmosphere on board. Nor did he bombard the airplane with the threatening announcements I hear so often on United, cautioning people Auntie Marge’s gift from Crate and Barrel, if it doesn’t fit under the seat, will summarily be chucked from the airplane, and berating people not to store their laptops in the seatback pockets. Moreover, a Chris Cornell (he of the band Soundgarden) played in the background. Now, I understand VX probably took a kickback of sorts to promote Chris Cornell’s new album, but coming from United, and airline so stodgy and out-of-date that they most likely consider any music with a drum the work of dirty hippies and what’s poisoning the teenagers of America with their swinging hips, malt liquor, and crass attitudes, the music selection was downright progressive. The pilot introduced himself as the captain, but then made sure to mention that his “teammate” (love it!) was also a captain, and would be flying the leg from Las Vegas to San Francisco (yeah, I found out the hard way that this airplane would make a stop in Las Vegas, and wasn’t a nonstop flight. Oops!) The captain also made a Star Trek joke in relation to his teammate’s appearance, which, I am (very) pleased to say, I didn’t get.

Fighting to stay awake, and feeling guilty that I could soon pass out, but my lab partner had to make a four hour drive to Vermont later in the day, after also pulling an all nighter, we pushed off the gate. The tug pushed us backwards, as is usually the custom, then, drove us forward, a bit, then, decided, what the hell, to push us backwards once again. The famous Virgin America safety video played, yup, the actually creative safety video with the sarcastic, exasperated narrator and the grotesque animation, prompting more than a few laughs from the passengers. I love the safety video. Not only is it a hallmark of creativity in the constantly uptight world of aviation (the only safety video that comes close in terms of hilarity is the Austrian Airlines safety video, with the little circa-1992 computer graphics man running into a sign at the beginning of the video, and then missing his flight at the end). Again, like most of the legacy carriers, Virgin America doesn’t waste their time with the excessively formal crap and platitudes of “it’s our pleasure to have you aboard,” which is immediately negated by the scowling flight attendants.

At that point, I fell asleep. Usually, I stay awake during taxi and takeoff to get a peek at the fantastic ramp and runway action, but couldn’t make it. I awoke upon descent into Las Vegas.

With a 45-minute early arrival time in to LAS, an ultra-cool gate agent boarded the flight, and made the announcement that what was going to be a direct flight with the through pax staying aboard while the passengers originating at LAS boarded, everyone could deplane, and go play the slots in the terminal. He was my kind of personality - gregarious, sarcastic, and just at touch edgy, making sure to remind us that he would take any items left in the airplane, and pawn then for Christmas money, and that he would love us forever if made sure to remove all of our carryons when deplaning. Some would call these types of announcements “unprofessional,” but, simply, I say, get with the times. Why not bring a little creativity to an uptight world?

The gate agent’s fun continued with the reboarding announcements, making sure to remind of us of the A through F lettered boarding order, and that another gate agent would tackle us if we attempted to board out of order (hilarious!). After boarding each section, A through F, the gate provided a funny reminder of something about Virgin America with each letter, such as “C - Can you believe that Virgin America is the only airline worldwide to offer free wireless on every airplane until January 15th?” I’ll take it. Simply, it was wonderful to see a group of gate agents enjoying work, enjoying making passengers laugh, and upending the excessive formalities promoted by so many of the legacy carriers. The problem seems to be, I think, that legacy carriers are so bent on trying to preserve the glamor of air travel in its heyday - but, realizing that goal is absolutely and inconceivably impossible in today’s day and age of cruddy service, dirty planes, and angry employees, realize the only way to try to appear glamorous is to spackle their announcements with superfluously formal and calculated language, that makes it appear as if each announcement is embossed in a gold, medieval script on an invitation made of heavy cardstock, and sealed in a vellum envelope. Nope, I contend. It just appears archaic and anachronistic in today’s day and age. Air travel isn’t glamorous, and sure as hell ain’t formal (okay, we do need to do something about people whose traveling outfit is jean shorts, Tevas, and a size XXXXXL Big Dogs t-shirt, or trashy velour sweatsuit with exposed thong - mmmm!), but let’s bring the announcements up to modernity. Spice in a bit of slang, jargon, a few laughs, a few zingers, some self effacing humor, and wow - suddenly, the mood is about lighter, people are less angry, and wow - sweet Jesus forbids - someone actually smiles. It’s not unprofessional. It’s human.

I re-boarded the flight for SFO, and before passing out, again (hey - I had slept four hours in the last 35, at that point), managed to remark that the purser made an announcement encouraging passengers to ring their call button if they needed help stowing luggage - “that’s what we’re here for.” Call me cynical or jaded - but - I couldn’t believe it. Flight attendants actually wanting to help with baggage? Again, forgive me, but I’m used to sour-faced flight attendants folding their arms across their polyester uniforms and making some poor joke about not helping lift a bag so as to not require wrist surgery in the future. As well, in keeping with the theme of humanity on VX, Red, the in flight entertainment system installed at each seat, displays a little announcement encouraging people to lightly and considerately tap the screen when making a selection, so as to not disturb the passenger sitting in front of you. How nice. People wrenching my headrest or grabbing my seat and shaking with ferocity of an 8.0 earthquake to exit the row is perhaps my number of annoyance during flying.

After a short flight, we made a feather-light landing on 28-Right at SFO. I immediately noticed the odd feeling of turning off the runway much earlier than usual, and heading to the international terminal. Normally, United airplanes turn off the runway much later, as they head to Terminal 3. Home, once again.

I admit my review of Virgin America is a bit flawed because, well, I couldn’t stay awake, but I took away a favorable impression. Did it blow me away? Not really. I’d have to say that, yes, I was actually blown away by JetBlue the first time I flew them across the country, with their funny flight attendants, IFE, and their kick-ass catch phrase, “Hope you enjoy the experience.” I absolutely loved seeing a bit of humanity and humor in airline employees, reminding me that, yes, in terms of attitude and human dignity, Southwest, JetBlue, and Virgin America are the best airlines this country has. I’ll make a fuller report of aspects such as Red, the in-flight entertainment system on the way home. But, seat pitch, in economy was not terrible at all, though I may be a bit biased, because I really don’t mind traveling in economy, at all.

Hmmm, though - will I fly Virgin America again? Well, unless price truly reigns supreme, I’m not sure. I really missed earning Star Alliance miles for my flights. I guess I’m too much of a frequent flyer miles whore/junkie, and yes, would rather put up with United’s (often) poor service, caustic cabin crew, and fake formalities, just to earn miles. I like my crazy Star Alliance trips too much. I don’t need first class, someone to address me by name, and a prison-grade first class meal, but, like a junkie willing to steal side mirrors off a car to sell them for the money to buy another rock, I’ll gladly pay out for the opportunity to earn miles. I’ll miss the fun and humanity, but, I need the miles. Do I have to love United? No. Does it make me an apologist? No. Does it make me a tool to fly an airline I don’t really like just for the miles? Probably. But, simply - award redemptions and bonus miles are just too sweet.

Oh, and my lab partner made it Vermont, without even taking nap. A helluva girl, and much stronger than I.

I’m Still Here!

A quick update.

First, I am truly sorry. December has been awful. I survived finals, and am back home on winter break in San Francisco, but, now I am trying to finish up a research project for my hospital. My portion of the project should be finished by tomorrow, and I should be back to blogging for real at that point.

I’m so, so sorry. Really. I haven’t been good to the readers.

But, stay tuned. There is much to discuss - trip report finishing, and an upcoming trip to Tokyo (second favorite city on Earth, behind San Francisco)!

I feel like I’m a captain making “update” announcements on a delay from the flight deck, with each one simply saying, “Should be about 15 more minutes, folks,” with no new information to add, and no real update with time. Butttt - I swear - I’ll be back at it in a bit.

Gracias.

Haven’t Disappeared - Just Doin’ Finals

One down (biology lab), two more (organic chemistry and biology) to hopefully, by which not to be massacred.

Sadly, there has been no time for writing.

I will report next on the 22nd, after my semester ends.

Thanks for your clemency, dear readers.

Trip Reports and Such, Sighhhhh . . .

I know I’ve been saying I will finish the Iraq trip report a few times in the past few days. I think, though, I will have to put the trip report project on hiatus for a week, or so, until finals finish. I hate to sound like a whiner, but with three finals, a problem set, and three major assignments due by the 22nd, I’ll already have plenty of writing to complete, and sadly, will not have the hours to sit down and publish the longest section of the trip report, my day in Erbil, Iraq. Though the quality may seem suspect, the proofreading deplorable, and the jokes cheap, each segment of a trip report takes me hours to write, based on my simple enjoyment and love of laboring through writing, and trying to concoct the most descriptive, visceral, and humorous trip experiences possible. I not only want you to feel as if you are with me when you are reading, but to learn about me, my travel patterns, thoughts, and the way I view the world. With my somewhat feverish commitment to that type of depth, I simply cant jury rig a jalopy of a trip report together in a few minutes, with vague, insipid descriptions, cliches, and clunky prose, and especially could not simply cobble together a trip report for a day in Iraq.

Thus, dear readers, I will finish the trip reports by Christmas day. Consider it a pathetic attempt at an x-mas present from this blog. I’ll have the Erbil portion up when I return home to San Francisco on the 23rd, the return flight to Vienna, and the Hilton Stadtpark segments on the same day (both shorter), and finally, the epic/horrendous return in Swiss International Air Lines (gotta call it by the full name if it’s that cool sounding) to New York on the 25th.

It’s one of the two cruddiest times of the year to be a student.

Oy Gevalt

Well, I failed on the Iraq trip report. I actually, I confess, became sidetracked by an opportunity to head downtown after class and hear a friend’s band play, which, well, sounded like a grand opportunity on the last day of the last full week of classes.

Today, I was at the hospital all day, and did work this evening, and, thus, failed again.

I’ll have the report written tomorrow. I honestly can’t wait to write the damn thing. It’s just that my desire to write is tempered by a rapidly impending feeling of being scared shitless for my three finals next Friday, Monday, and Tuesday. Gulp.

Mis apologias, otra vez.

Iraq Portion of Trip Report Up Tomorrow

It’s going to be a long one, but - such a truly incredible and enriching travel experience deserves a full rundown, methinks.

I’ll have it up tomorrow evening - might be a bit later, on the East Coast, but up, nonetheless.

Gracias.

United to Order 50 (!) New (!) Airplanes

In June, I wrote a somewhat caustic post critical of United’s fluffy PR-spin when the airline first proposed a new aircraft order. At the time, their press released seemed typically vague, bolstered with hacky lines and corporate-speak-fortressed platitudes, and, well, really only said, ultimately, that United would look into the financial ramifications of placing an aircraft order in a “multi-month competitive process.”

Well, golly gee. According to this press release on United’s investor page, the airline will indeed place an order for new airplanes, planning a purchase of 25 Boeing 787s and 25 Airbus A350 XWBs. Apparently, United really likes the range and cost savings (obviously) of the new airplanes, and plans to retire their 747 and 767 fleet once the airplanes roll off the line.

Oh, but don’t start booking your trips on the 787 for tomorrow. United doesn’t plan to take delivery of these airplanes until 2016, with new metal rolling in until 2019.

Good, though, for United. The five year delivery date actually provides them with an amibtious timeframe of fleet super-modernization (though, we all must remember, for now, there exists absolutely unsafe or ungainly about an older airplane, so long at is maintained properly). The 2016 to 2019 delivery dates also makes for a firm investment of their new(ish) first and business class cabins, that have appeared on all 767s and most 747s in the past two years. Five years should be quite enough for those first and business class seats to become sufficiently broken and outdated, just in time for 787 and A350 delivery.

United, however, has said nothing about 777 replacement, which, I must say, worries me a bit, mostly because the triple-7 remains the only longhaul bird in the fleet on which United has delayed the first and business class cabin refitting. United says refitting should commence in the next year, but who wants to begin a betting pool on whether the 777 remains active in 2016, and whether pax are still flying in the old La-Z-Boy biz class-type configuration? With United, one always has to keep the possibility alive.

But, hey - they’ve surprised us all, through another syrupy PR-memo, by actually following through on the aircraft order.

Comment Posting Issues?

Hmmm . . . I’ve noticed, recently, that some readers’ comments (yes, I do actually get reader comments - which, means I actually have readers!) have been shunted to a “Pending” category holding purgatory, and are not posted, unless they are approved by me.

Ideally, I wouldn’t have to approve any comments. Go ahead - post all the disagreements/insults/death threats you want - I think blogging becomes supremely interesting with some churned-up dissension. Thus, I’m looking into the issue. We here at WAAP don’t censor comments like some dictatorial government who only allows state run television and three hours of hot water per day. We like to see it all. The only comments that are routinely screened are the ones advertising prescription drugs and male enhancement.

I’ve approved any pending comments in the last week, and will inquire as to why the comment filtering has become more vigilant since switching to BoardingArea. Until then, keep commenting, if you wish. If your comment does not appear immediately, I’ll soon approve it. Again, I like when a dialogue begins.

Regional Airplane Tour of America Mileage Run Report/Doubletree JFK Review

The following runs-down the festivities of the Regional Airplane Tour of America, which I chronicled in an earlier post. Click here to read the background and philosophy of this mileage run.

Goodness gracious, what a mileage run. I’d better break it down, flight by flight, to best rehash the insanity. Warning: it’s a lonnnnnnng rundown, of an even longer day, but hope you will enjoy the nerdy mileage run goodness.

Overnight at JFK and Doubletree JFK Review: To avoid the 3.30am A-train ride to the airport, I overnighted at the Doubletree, near JFK.  I decided to overnight because the A-train,  running local from 125th street in Harlem to JFK, makes no fewer than 300 stops, and takes close to two hours to get to JFK. I swear - sometimes, they must open doors between stations just to see if they can add a stop. I burned 30,000 Hilton HHonors points for the night, wanting to make drain my account in anticipation of no longer collecting points with Hilton because of their asinine award chart devaluation. Well, what a waste of 30,000 points. I’m quite disappointed, and can say, with confidence, do not stay here.

The hotel is simply run and maintained in a slipshod manner. It was an inauspicious beginning since I called for the hotel shuttle at Federal Circle AirTrain station, and what looked like a dented pedophile’s van stamped with the Doubletree logo, pulled up to the curve. I swung open the doors, climbed in, and the driver simply grunted, “Going to the Doubletree?” No, sir, I’m going to the fucking Hampton Inn, because your pervert van is stamped with a Doubletree logo. Inside, the van looked like a vehicle used to smuggle immigrants across the border, with most of its side panels removed, which is common place to hid people for smuggling people. Worst of all, when we arrived at the hotel, I think he expected a tip. Now, I am morally against tipping shuttle drivers (if you advertise your shuttle as complimentary, and the driver sure as hell ain’t collecting his wages solely in tips, why should I shell out more money for a driver doing his job?) but, in this case, his desire for a tip was even more laughable. If you even want me to think about tipping, at least get out of the van, and open the doors for me. Gee, why didn’t I just drive the van myself to the hotel?

But, I’m not going to dismiss a hotel based on its van. No - I could begin to dismiss a hotel based on its front desk staff, as a semaphore that the experience is rapidly about to burst into flames. Now, I’m not one who needs sycophantic, obsequious behavior from a hotel staff member to remind me and thank me for my Hilton Gold status, but, I would like some basic human acknowledgment. The ex-con working the front desk, with a chinstrap, and, I’m sure, a switchblade under his polyester suit (in case someone gets a little too cute and demands an extra Doubletree check-in cookie), didn’t even acknowledge my presence in line, and without a clear communication cue, I wasn’t sure if he was actively checking people in. When I approached the desk, he simply grunted, “Last name?” (he and the van driver must’ve been in the same training courses), asked if I’d like a king bed (no, I’d rather have a rollaway cot by the fire exit), and then simply shoved a packet of materials at me. Again, I don’t need to have my Gold Status acknowledged, but as someone who is relatively new to Gold status, I would’ve liked to know what benefits Golds receive in this particular property. Apparently, it is only a letter fraught with typos, that looks as if it was printed on a mimeograph machine circa-1954, and addressed to “Ms. Roberge” (beg pardon?), late checkout, and a breakfast coupon that I couldn’t use because of my early departure. What a nice welcome to the hotel! I don’t care if you’re elite, or not, but that greeting is entirely bereft of humanity. Even the elevators themselves were shabby, more befitting of parking garage elevators, and had this, I soon came to realize, supremely irritating quality of not making an indicator noise when the doors opened. Now, this may sound a bit petty, but I don’t think people realize the importance of the elevator opening noise. With three elevators, I kept wondering why the elevator would not arrive despite pressing the button multiple times. In my tired-from-the-week haze, it took me a bit to realize that the elevator had arrived several times, but I had just not heard the door.

The room itself was mostly fine - clean, and and a squishy enough bed bereft of anything crawling. I had been upgraded to an “Executive Room.” Apparently, “Executive Room” means an additional quarter couch-type piece of furniture (looks as if someone took a Sawzall and hacked out a section of a normal-length couch, and then sold it a discount furniture liquidator store on the interstate somewhere). There existed a noticeable dearth of power outlets in the room - only four - the majority of which were occupied by desk lamps, the only source of light in the room. I had to play a kind of roulette to decide between which items of my phone, camera, and laptop to charge, and ample light. I found the bathroom rather deplorable: bleakly lit, sink cracked, metal handicapped bars rusting, and barely any hot water for a shower. Look, I’m not too picky of a person - but, these little items, for supposedly a more upscale Hilton-family property, made spending 30,000 points seem like an utter waste - which, well, it was. Caveat emptor, I know, but I feel like writing Hilton and asking for some of them back.

Next Morning: I awoke at 4am, and headed downstairs shortly thereafter to catch the 4.30am shuttle. Cripes, it was early still, but at least I wasn’t riding the A-train. What a pity to leave the hotel that early - looking at the Calendar of the day’s events, I was going to miss the Revival Center Prayer Church breakfast at 9am, and the “Living in God’s Provision” segment that followed. I should’ve called United right there to see if the could change my flights. What a pity.

Only a few people took the shuttle at that early hour. On board was a family of four, a mother, father, son and daughter. I found the family notable only because of their permitted of standard dress and appearance for their two young children. The son, with a hideous bleached strip down the center of his hair, was only wearing a short-sleaved shirt on a freezing NY morning. The daughter was bedecked in a matching pink-velour sweatsuit, and smacking gum so loudly, the windows in Astoria rattled. Kudos, parents. You’re demonstrating negligence with your son, and letting your daughter dress as if it’s the morning after a night in Las Vegas of too many of those three-foot-tall alcoholic slushies that come in containers that look like novelty-sized chemistry lab equipment and an afterparty of cocaine and bodyshots in the hotel room of a group of Long Beach State Sigma Chi frat brothers. At least give her her dignity when she’s eight years old.

I arrived at JFK, initially wondering why I had taken the 4.30am shuttle when the ride from the hotel took about seven minutes. Then, I saw the security line that reached all the way to the terminal entrance. After 15 minutes of waiting in one line, the typically sharp TSA figured out that two stations, with two sets of security screeners and breaking travelers into two lines would make the entire security screening process move more quickly. I don’t know how they figured it out. Must’ve taken some advanced math. I headed through security, and sat to wait for my flight to Washington Dulles, with Amanda Knox news blaring from the overhead CNN monitor.

JFK - Washington, Dulles (IAD), CRJ-200:

Uneventful flight. Arrived at Dulles at the A-gates. Briefly contemplated a Five Guys Burger for breakfast, but stopped myself, when I remembered I would consume upwards of 5,000 calories at In-N-Out at LAX later that day. Met friend of the blog CP@YOW briefly at the gate (he arrived from Pittsburgh, on a mileage run of his own, on the same airplane that would take me to Dallas).

IAD - Dallas/Fort Worth (DFW), Embraer 170:

Uneventful flight. Passed out after takeoff. Vibrant, funny crew (what I saw of them before falling asleep). Flight went out, finally 68 of 70. Gate Agent even put my name on the VDB list, but, no luck. Snow began to fall in Dulles as we pushed off the gate, and each regional airplane headed to the pad for deicing. I had never been deiced before - I had seen it, but, had never personally experienced being deiced. I thought it was pretty cool . First, some guy in a cherrypicker sprays the wings an fuselage with a fluid that looks like an orange highlighter stain. Then, he comes around, and sprays them again with fluorescent green highlighter fluid, for good measure. Had no idea deicing fluid came in designer colors. BTW: Absolutely love the 170 - such a sweet, sweet airplane. Oh, and still not dead yet, after two regional airplane flights, as I thought would happen, based on the histrionic ravings of some FlyerTalkers.

DFW - Los Angeles (LAX), CRJ-700:

I love DFW. I hadn’t been to American Airlines country since December, 2006, when I flew DFW - Frankfurt on the eponymous leaders of the country. With the billions of AA airplanes lying around DFW, it feels a bit sneaky, even rebellious, to roll through the grounds on another airline. Upon arrival into DFW, I realized I had a missed call from the main United phone number (we frequent UA flyers all recognize the 1-800-864 - and then, don’t know the rest). Oh, boy, I thought - finally - the irregular operations for which I had been hoping, had surfaced. Indeed - because of Dulles weather, my redeye that night, San Diego - IAD, had been canceled! Sweet! Furthermore, United hadn’t forced me onto a rebooked set of flights - yet. The DFW gate agent said I could either head back, nonstop, to New York, from Los Angeles later that evening, or head back from Los Angeles to Dulles, then connect up to New York, on the last flight of my original itinerary. I said I’d have to wait to see what I wanted to do.

Waiting for my flight, I rode the beautiful SkyTrain around DFW, and admired the tens of thousand of American Airlines airplanes in various states of servicing. I also checked out the Lufthansa lounge at gate D21 - highly disappointing, and not even comparable to the Senator Lounge at Dulles. Basically, an RCC with free booze.

Flight to LAX was quite nice. I generally find Skywest employees pretty excellent - and they seemed to have a flair for making first class on a regional jet remotely dignifying. They even pre-opened the snack boxes for people, and made a display of all the horrendous, processed, artificial items. A nice touch - but still, can’t hide the crud inside the United snackboxes. At least the remaining supplies radioactive can of pasta United Express used to serve has been buried deeply within the earth, where their half lives will allow them to decompose in 28 billion years, and no long harm any United Express passengers. I read my organic chemistry textbook, and took a quick nap.

LAX - Carlsbad (CLD), Embraer 120:

Once on the ground at LAX, I immediately motored outside security, and caught the ostentatious Parking Spot shuttle on the lower level to the garage. Using of the Parking Spot’s services is a well-known trick among FlyerTalkers, with the Parking Spot garage located on Sepulveda, next to the LAX In-N-Out burger. I hadn’t had a chance to hit In-N-Out when I was home in San Francisco over winter break, and decided I would have to make the trek on a mileage run to California. I couldn’t believe how easy it was to take advantage of the Parking Spot shuttle - a two minute ride from the United terminal, hop off the bus, and then, head through a gate that Parking Spot themselves has placed with information that the In-N-Out tabernacle lies just across the parking lot. The Parking Spot staff must know people are heading to In-N-Out, but must really not care.

I enjoyed an always-divine meal under the final approach paths of one of the LAX runways - and simply stared in simultaneous awe of the taste of food hand-crafted by a god in my mouth, and airplanes screaming towards the runway threshold so closely it felt as if I could reach out and grab one, if I wanted. I wish I had had more time - I could’ve easily spent another hour watching planes land, and, oh, probably eating another Double Double, but with my flight for Carlsbad departing in an hour, I hopped on the Parking Spot shuttle back to the terminal, went through security (wow - couldn’t believe the ease of LAX security that day - normally, I would rank their TSA among the most incompetent in this country, along with Dulles and La Guardia. They, of course, had to screw something up - one agent taking issue with the appearance of my iPhone on the x-ray monitor, and another agent countering that it was much too small, who cares, just keep the belt moving. Their exchange lasted a good 30 seconds).

Once through security, I headed to customer service, and inquired about alternate flight options. The agent informed me the Dulles flight that I had originally been offered, was now full, and massively oversold! No! I had my chance to be part of a massive oversell, and I had missed it. Why hadn’t my addled brain considered the fact that with a SAN - IAD cancellation, the most pertinent outcome would be to get those displaced passengers to Los Angeles, and then get them to Dulles! I had made a terrible mistake. Now, it looked as if my only option would be to grab a seat on the conspicuously-undersold LAX - JFK redeye.

Crestfallen, I got on the phone to the 1K desk, where, I received an agent in India. After taking, 15 minutes to explain my itinerary and situation to him, and have him continually question where I was (I told him I was in Los Angeles, awaiting the flight to Carlsbad, and he said, “Okay, so you are in New York still). He told me that I had been protected on the LAX - JFK flight, but, he could protect me, as well, on the LAX - IAD flight. Score! Sounded good to me. He told me he would have to delete one of the last flights on the itinerary, my LAX - SAN, flight, because he could not get me back to LAX for the redeye, because the SAN - LAX flight, on the same aircraft, “[was] completely sold out.” Stay tuned for that development. The agent told me my reservation was being sent to ticketing for final processing (always sketch when the international call center tell you your reservation is being sent somewhere), and once I got back to LA, it would be finalized.

I boarded the flight to Carlsbad - still perplexed about my reservation status (I had just received an e-mail confirmation from United showing I was booked on both the LAX - JFK and LAX - IAD flights - uh oh!), but excited to fly the Embraer 120 for the first time. Seat 9C was wonderful - plenty of legroom, and the airplane was just as much fun as I had originally anticipated. Let me say - that thing hauuuuuuls. It’s noise level, especially when the engines are spooled to about 98% for takeoff, is incomparable, and simply enormous. The flight to Carlsbad takes 20 minutes - a climb, a five minute cruise, and a descent where we were buffeted and thrashed about in the wind and turbulence.

At one point, I saw the lone flight attendant talk on the interphone for a few minutes, then head back, and clinging to another passengers seat in the turbulent approach, say, “Is your name Gray?” Oh crap, I thought - here it comes - Police will be meeting you on the ground at Carlsbad. We know you’re a mileage runner. “Yes,” I responded. “Are you going to Kennedy or Dulles?” she asked. Apparently, the flight deck had been radioed that I had been scheduled to fly back on the same airplane, straight to Los Angeles, and they thought it was some sort of mistake - the flight deck was confused, she was confused, and the Carlsbad staff had no idea what the hell was going on. I told her I was flying for the miles (well, it was the truth). Amused, she told me to stay on the airplane, and that customer service would bring me my boarding pass for the flight back to Los Angeles.

On the ground, I waited with the crew. The pilots emerged, and asked “Is this the guy?” The first officer, a really nice young pilot (props to him - he was probably making 22,000 dollars a year in that right seat) asked me what in god’s name I was doing and how he and the captain had never heard of such a thing. He was clearly amused, as well. I also told him that I wanted to fly the 120 for the first time, which cracked him up, as well, and he asked if it was too my standards. The next FA for the trip back to LAX boarded, as well. The even more amused customer service rep came aboard, shaking his head, and handed me my boarding passes - one to LA, and uh oh - the next to JFK! Looks like the reservation had been screwed up, somehow. In the few remaining minutes of boarding (a total of four passengers showed up for the flight), I called the 1K desk, and got another agent, who said, in her 20 years at United, she had never seen such a reservation. With only seconds to go before departure, she managed to confirm me on the Dulles flight.

With only four passengers, the wonderful and affable flight attendant, Katie, first addressed the four male passengers as “Ladies and Gentlemen,” then - corrected herself, laughing, to just “Gentlemen.” She might be the best flight attendant I have ever had - on the short flight, she passed through the cabin chatting with each passenger individually. Fun stuff.

On the ground at LAX, I called the 1K desk again, and thankfully, reached a simply wonderful Honolulu agent, who, at first, thought she couldn’t make any changes to the reservation, somehow managed to confirm me to my requested set of flights, which, I thought would never, ever work. Surprisingly, she reinstated my LAX - SAN leg, and then confirmed me on the SAN - LAX flight, and the LAX - IAD flights, while removing the LAX - JFK reservation. I could not believe my fortune. I was pleased to be back on my original flights, mostly, because I did not want to sit around LAX for six hours, awaiting the redeye. A similarly wonderful, fun, and amused customer service agent reissued the tickets (in full Y!), and laughed at us mileage runners, saying, “They’re going to get you some day,” and said she couldn’t wait to see Up in the Air. Simply a day of wonderful United employees, that, frankly, made up for all the surly, indifferent, or belligerent crews with whom I had flown in the past.

LAX - SAN, Embraer 120:

Another excellent flight attendant - like a hilarious school teacher - if someone talked during her announcements, she would eye them severely until they stopped - then, would say, “Now, I don’t remember where to begin the announcements,” and wait for a passenger to tell her where she had left off. Cracked me up.

Upon landing at SAN’s commuter terminal, I noticed one could not reenter the gate area without exiting the secure area - and, on the left, stood the group of people waiting to reboard the flight. I noticed another guy talking to a ramp agent that he needed to return on the SAN - LAX flight, and could he be taken inside the boarding area - and that he was returning for the frequent flyer miles. I hastily added that I needed to board the flight as well, for the miles. The confused ramp agent - who said he had never seen anything like this before - took us both around to the secure area, where both our boarding passes were scanned. At one point, the other guy, turned to me, and said, “FlyerTalk?” He was on a mileage run, as well.

SAN - LAX, Embraer 120.

Chatted with my new flying friend about mileage running, and continuing on the redeye to Dulles! I love this aspect of the mileage run - the random encounters of people crazed for miles.

Flight attendant was supremely amused  that we both had returned.

LAX - IAD, Boeing 767-300ER

My MR-buddy and I motored to the gate for , where a line had already formed for the one gate agent. Why, on Earth, would United board a widebody airplane with only one gate agent? When I finally reached the podium, the agent, after I asked if she need volunteers, called my immediate bluff - all the while looking at me with a-I-can-tell-you’re-bullshitting-one-eyebrow-cocked expression - she knew exactly what was up. “Well, you’re going to JFK, so I can put you on the nonstop to JFK right now, but it’ll only be a 100 dollar voucher.” I told her I was looking to preserve the integrity of my original itinerary, with collecting the frequent flyer miles, and she smirked, and told me that I would have to wait. Oh, and I was first on the upgrade list with zero first class seats remaining. At the gate, I ran into a fellow FlyerTalker/mileage runner, Ryan, with whom I had done a few mileage runs in the past. As it turns out, he and his girlfriend, with whom he was mileage running (what a girl! seriously - how did he find a girl is willing to mileage run?), the gate agent had given him the same I-see-your-B.S.-tactics - “I can put you on the nonstop to Boston.” It was great to see Ryan, chat, and commiserate about the vagaries of the mileage run world, and simply joke about our collective nerdiness. Soon, sadly, the gate agent made a sarcastic announcement saying, “Thanks for all my volunteers - but, I will not be needing your services this evening.” Hey - props to her - it’s always funny to be put in your place by a UA agent who knows exactly what’s up, and this time, toys with the FlyerTalkers, instead of FlyerTalkers trying to toy with UA employees.

Thus, we boarded, and I took my seat in Economy, exhausted from flying eight segments. At that point, I didn’t really care that I hadn’t been upgraded. I just wanted to head to sleep.

BTW - what is up with United’s conflicting messages? The customer service rep told me the flight was massively oversold - yet, it went out with six empty seats. What happened? Were people moved to alternate flights? Did people miss this flight? Or, was it actually ever oversold? SeatCounter.com had the flight at full zeroes for most of the day.

Simply, I will never understand United’s inventory management.

Not a bad redeye, though. Got solid sleep, and awoke when the captain asked the FAs to prepare for landing.

IAD - LGA, CRJ-200

Ryan was nice enough to guest me into the Red Carpet Club, after getting some guff from the lounge dragon about the mind-boggling discrepancy that he presented his bmi Gold card for lounge access, yet didn’t have his bmi Gold status printed on his boarding pass. A bit petty at 6.30am.

I stood by for the 8.09am departure for LaGuardia, having no desire to fly to JFK, and brave the 12 forms of public transit from the airport, as opposed to one from LGA. I fell asleep for most of the flight, to awake to the famous approach where the airplanes wrap around the new Mets ballpark, CitiField, on final approach. We touched down, on time, in LGA. I quickly headed outside, caught the M60, and headed back to my apartment for a longer nap.

So endeth the Regional Airplane Tour of America. A wildly fun day, with, sadly, a set of calculated moves and tactics that didn’t culminate in my being bumped off the flight, but mileage runs are always wild, unique experiences, nonetheless.

Oh, and all the regional jets didn’t cause me to become permanently disfigured. I hope some FlyerTalkers will become convinced regional airplanes aren’t entirely hazardous to one’s health. Maybe the complaints will even subside a bit, as will the histrionics worthy of a Broadway production. I doubt it - but, I’ll gladly fly another regional airplane again. Especially the 120.

Off to JFK - The Mileage Run Begins!

Ah, awakening at 4am on a Saturday. It wasn’t too long ago, during undergraduate, that we often wouldn’t even have gone to bed at 4am! Yes, I used to be a lot cooler - or, thought I was.

Anyway, off to catch the airport shuttle to JFK, and catch the first flight of the day from JFK to Dulles. The Regional Airplane Tour of America gets underway in just a bit.

I’ll check in soon.