Archive for the 'United' Category

The Fun of Booking an Award Ticket With Aeroplan

It took close to eight hours, searching for flights during the entirety of my biology lecture, trying to complete a bio problem set with the tinny on-hold music blaring from the speakerphone, and, well, missing the evening bio recitation.

Yeah, suffice it to say, yesterday wasn’t such a good day for the advancement of my biology studies, especially with next Thursday’s midterm (oops!) but, well, finally, we  locked up our international first class award to Tokyo and Thailand for Spring Break, using Aeroplan miles.

As about which I spoke in a previous post, I had only ever previously booked an award ticket with United miles, and despite the ignominy of Starnet blocking, had managed to lock up some pretty swell award tickets (Uzbekistan, Iraq, Macedonia, Berlin, Tokyo, China) on some pretty froufrou carriers (Singapore Airlines, Swiss, Lufthansa, US Airways – no, there, I jest).  I was not quite sure what to expect when booking an award with Air Canada. I thought, somewhat erroneously, that booking an award ticket with Air Canada, perhaps,  would prove to be an entirely easy experience that I would complete in under 30 minutes, with any flight available, on any date, on any route. A bit (okay, entirely) idealistic and quixotic, sure, but when you’re used to dealing with Starnet blocking and United’s agents, some of whom (Detroit call center, cough, cough) would be better served tending bar at some hole by the docks, you somehow think that the alternatives will present a much more pleasant experience.

Overall, though flights were not trammeled by Starnet blocking, I found the experience of chatting with my new friends at Air Canada quite similar to my chums at United. As I often experience when calling United, with Air Canada, there still existed a mix of agents,  some willing to work diligently to find a route and award availability, some hoping I would simply give up and hang up the phone, and some defensive or even offended if I had some idea of flight availability with two first class award seats, based on prior research. Moreover, a la United, there still existed agents who made up, or simply of which they had no idea, of award rules, melding their own concoctions of stipulations concerning stopover rules, legal connection times, and mileage requirements.

Still, though, I couldn’t wait to try to use Aeroplan miles, based on their wonderfully generous Asia first class award tickets for only 120,000 miles, two stopovers, and the ability to route to Asia via the Atlantic, the Pacific, or one in either direction, without a mileage premium or penalty. Sadly, Air Canada does not permit award ticket holds (as does United), or permit changes without a fee (United allows unlimited award changes up until the moment of departure for 1K Mileage Plus members – one of my absolute favorite – and necessary – perks). Most striking, however, was the fact that though I am a non-elite member of Aeroplan, and a 1K Mileage Plus member whose phone calls are routed to a non-overseas helpdesk with, uh, specially “trained” 1K agents, I found the overall erratic mix of demeanor, assiduousness, and effort the same with both airlines.

Here’s the day’s progression:

Call #1: I call Aeroplan for the first time yesterday morning, naked (not literally, of course), but without any sort of actual award flight availability information gleaned from the ANA award booking tool. I simply state to the indifferent sounding French guy on the other end of the line that I’d like to travel to Tokyo and Bangkok from JFK, using either one as a stopover or destination, based on how the routing evolved, via the Pacific one way, and the Atlantic on the return. Oh, and I’d like to make a stopover in San Francisco for two days on the outbound segment so my dear girlfriend, Elizabeth, could see San Francisco, Berkeley, and all of the other areas about which I spend too much time waxing in whiny nostalgia, and the award had to be in first class, for two people, and here were my exact dates.

Yeah, if I were that agent, I’d hate me, too.

I’m experienced enough to know that one cannot simply call with exact dates and routes and expect to wrap up an award in minutes, though, as I stated before, I expected the experience with Air Canada to be logarithmically easier than booking any award in United. I really and truly thought I could lock up my ideal award: New York to San Francisco, stopover, then, onto Tokyo and Bangkok via the Pacific, then back to New York via Europe.

Ignorance stopped me early.

So did award availability.

The agent couldn’t even route us out of New York on the desired date, the 12th of March. He reported he had two first class seats on a United Premium Service flight on the 13th, but with a short enough spring break, I did not want to shed a day to an already truncated period of time. I implored him to search any options via Houston, Chicago, Denver, Los Angeles – anything. He only had a US Airways flight, with a six hour layover in Philadelphia, that would put us into San Francisco late evening on the 12th, essentially already losing a day of the trip. Realizing I was beat on this round, I thanked him for his time, and hung up.

Post Call 1, and Biology Lecture:

I realized I had better prep myself better for the next call, which meant using the aforementioned ANA award availability tool to search all possible connections and prepare a list of available award routes, and then call Air Canada. In the dwindling minutes before Elizabeth and I needed to leave for class, I feverishly tapped out airport codes and various routes, hoping to find something with which I could work (Elizabeth, oddly, wasn’t interested in hearing about the intricacies and idiosyncrasies of the various Star Alliance award booking tools – funny that) . It soon became apparent that, yeah, there were no first/biz class seats for two people to San Francisco on the 12th, on any Star Alliance carrier (and, believe me, I checked every possible route – Houston, Dulles, Chicago, Denver, Los Angeles, Cleveland, Boston, Philly, Las Vegas, flights to Oakland, then, in a moment of desperation, using more creative routing attempts via Dallas, Kansas City, Portland, or Seattle), except an extremely questionable routing on US Airways via Phoenix that arrived quite late into SFO, already losing most of the day. Compounding the lack of JFK – SFO routes was the fact that nothing, and I mean nothing, existed in first class (or even in economy class, for that matter) across the Pacific in the next few days.

Sadly, I became resigned that I would have to abandon the San Francisco portion of the trip, and visit another time. I would have to route via Europe, it appeared, both ways. With a plethora of options across the Atlantic, I was sure I could find something via Europe. I head to class, armed with my laptop.

In class, I have half an ear available to the professor, with 90 percent of my attention on the ANA tool. I start to build a routing: JFK to Frankfurt (FRA) on Lufthansa. FRA – London (LHR) on Lufthansa. LHR – Bangkok (BKK) on Thai Airways, ultimately landing in Bangkok early morning on the 14th. Eventually, I run into the issue of, when hoping to depart BKK for Tokyo (NRT) three days later, despite, oh, 900 flights a day from BKK to NRT, none have any availability. Dismayed, I backtrack to the arrival on the 14th. I can find nothing from Europe to NRT directly, but somehow, find a redeye on Thai Airways from BKK – NRT on the night of the 14th, arriving NRT early morning on the 16th. Elizabeth and I can explore BKK for one day, then head onto Tokyo (taking full advantage of the famous Thai Airways ground festivities at BKK before the flight, of course). There existed availability a few days later, too, to return NRT – BKK, and spend a few days in BKK.

Class ended, and I returned to our apartment, surging with adrenaline (us airline nerds get really odd physiologically when booking award tickets, eh?), and ready to try again.

Call #2: I reach a nice women, who simply asks me to throw her the general details of my trip, and she’ll see what she can find. I try my hand, once more, at the San Francisco run, with heading onto BKK via the Pacific. After a 25 minute hold (an example of a diligent agent!), she tells me she can find nary a flight. She also informs me that stopovers on Aeroplan itineraries must fall within the same region (not true). Getting nowhere, I then try the classic tried-and-true angle, with all the flights I have previously researched. I say, with corn-syrup sweetness, that I had spoken with a previous agent, and that we had constructed a routing previous, but had gotten disconnected. Could, perchance, try to construct the same routing with her?

Of course, she says, but, instead of taking my previously-researched flight numbers and dates, she tries her schemata of taking the general details, and throwing a trip together. She comes back 25 minutes later, with some semblance of a trip, but, then, I somehow add my available flights. Unfortunately, she says, once I return to BKK after NRT, there is absolutely no way to get us home, via Europe or the Pacific (she, apparently, worked hard – I had been on the phone for an hour and sixteen minutes at this point). Using the ANA tool, I somehow find a flight on the 20th from BKK to Munich (MUC) with availability, that she had been unable to find (I made the mistake of telling her I had found said flight through the Lufthansa website, on which she brusquely told me that the flights had to display availability on the Air Canada website – oops!) Crestfallen, it seemed as if I was stymied, with no way to return. I frantically searched the ANA tool, trying to look at Thai Airways’ more obscure flights from BKK to Athens, even, at one point, finding an Egypt Air flight via Cairo, to Europe. We still, however, remain stuck in Munich. I find availability on a United Airlines 777 (I know, I know) to Chicago, and Dulles, but, she says no flights are available. Anything from Copenhagen? Nope. Vienna? Nope. Oslo? Nope. Stockholm? Nope. London? Nope. Warsaw? Nope. Madrid? Nope. I even look into US Airways flights to Boston, Philly, and Charlotte. She claims nothing is available, even in Economy, and laughs, dismissing the vagaries of award availability as the result of spring break. Then, and I have never had such an occurrence happen before, she says her shift has ended, and she will transfer me to a colleague who will help me complete the booking.

The phone seems to go dead, and then rings, and someone answers with “Aeroplan, this is so-and-so.” I explain the situation. She has absolutely no idea of my itinerary, or of the previous agent. Apparently, the previous agent preserved no semblance of my prior itinerary, and well, it has to be built again. Unfortunately, upon building the itinerary, this new agent begins to take issue with the fact that I transit BKK twice – once, in the less-than-24-hour connection (legal), and then again, for the actual stay in BKK, before the flight to MUC. She claims that because NRT is fewer miles, as measured from New York, than BKK, I must head to BKK first, and then onto NRT. I cannot make a stop, even for less than 24 hours, at a city I will transit later. I do not understand the logic at all, but frustrated now, at almost two hours on the phone, while trying to complete a biology problem set, where each problem is punctuated by hold music, then talking to the agent, I acquiesce to her request to try to route Elizabeth and me to NRT first, then to BKK. She can find barely anything – and, worse, cannot find any routing to return home via the Pacific, or Europe, claiming that the available BKK – MUC flight is invalid, because I cannot return to BKK after visiting NRT (Huh?) I tell her I have to run to a meeting, and hang up.

At this point, I am fully charged, frustrated, and anxious to have the award book. We’re very close at this point, but Elizabeth is going to kill me if I don’t settle down and finish our work on the damn bio problem set without interruptions.

Call #3: I try once more, and this time, receive a wonderful male agent with a lilting Irish brogue. An accent like that has to be good luck, I think. It rapidly becomes seamless – he raises no qualms with the legal connection in BKK, but runs into some issues routing us home from MUC. He asks if we can stay an extra day in MUC (why the hell not?), and then finds a flight to Dulles (IAD), and onto Newark (EWR), that will not violate the maximum-permitted-mileage. Would we like that? Hell, yes! After a wait to calculate taxes, some stories (I actually really enjoyed talking with this agent about life for awhile!), we had a reservation number, and an itinerary. Success. Whew.

I’m going to talk a bit tomorrow about how to actually book awards, and muse on whether one actually needs a paid award booking service, but for now, here is our award ticket. I am quite happy with the outcome, given the time and circumstances, but do not think it’s necessarily pristine. I’d like to try to change a few elements prior to departure (perhaps look for Swiss Air availability on the outbound, or return, shedding the United 777 MUC – IAD flight). If I find some sexy availability, I might pony of the 90 Canadian dollars (only 87 US Dollars!) to make the changes. I’m excited to try Lufthansa longhaul First class again (no one agrees, but I think their flat bed is one of the comfiest in the skies), and Thai longhaul first class, and their famous ground services (Thai Spa) in Bangkok. I think, overall, we did quite well, considering the constraints of two people traveling in first class, and the proximity of our departure dates. I’m very pleased.

Here’s the final routing:

JFK – FRA, Lufthansa first class, Boeing 747-400;

FRA – LHR, Lufthansa Euro biz class, Airbus A321;

LHR – BKK, Thai Airways first class, Boeing 747-400;

BKK – NRT, Thai Airways first class, Boeing 747-400;

NRT – BKK, All Nippon Airways biz class, Boeing 767-300;

BKK – MUC, Thai Airways first class, Boeing 747-400;

MUC – IAD, United Airlines first class (yecccch), Boeing 777-200

IAD – EWR, Continental Express steerage, Bombardier Q-200 (on the intriguing side, we have an hour and a half connection in Dulles, and our flight from Munich lands at 2pm, when only 400 other international arrivals pull into Dulles. I’d bet a lot of money we have absolutely no chance of making this connecting flight to Newark).

And, here’s the final visual representation. Just brilliant:

The final route, courtesy of the eminent Great Circle Mapper.

There will, of course, be a full trip report (yeah, yeah, I know).

Next step is to book hotels, and survive our organic chemistry and biology midterms next week. Then, we can possibly think about spring break.

United Joins the One-Way Award Ticket Gang

I admit, I had been following this story with a fervency akin to the way a sorority girl latches onto celebrity gossip websites, waiting for any new news besides frenetic speculation. Essentially, according to this thread on FlyerTalk.com, it had been rumored, as all good United rumors begin – by some passenger having a conversation with a United employee – usually, a flight attendant, customer service rep, or gate agent (exactly the type of people within a company that would have access to the haps on imminent big, corporate, higher-up policy changes), and bringing it to FlyerTalk for discussion, where all rumors are combed, picked and ruminated over, and blown out of proportion and veracity until the thread reads like a game of drunken Telephone – that United would offer one-way award tickets on February 1, 2009.

Usually, the rumors perpetrated by folks on FlyerTalk, again, often picked up in the haze of a few too many Crown Royal and Sprites in first class on the run down to San Diego in some ephemeral conversation with an employee, and shared on FlyerTalk with the excitement of a six-year-old at a birthday party, before he pukes his cake and ice cream in the moon bounce house, as if the passenger had received a piece of exclusive and privileged information, coalesce to the legitimacy of a Bigfoot sighting. But, today, our friend and United Airlines online Twitter/FlyerTalk presence, UnitedPR (who, to be fair, is getting much better at this Twitter thing, but that’s for another  time), posted a letter from Vice Prez of Mileage Plus, Robert Sahadevan, announcing that come Monday, February 1, as rumored (!), passengers will be able to book one-way award tickets online for one-half of the number of required roundtrip miles, on United and United Express. It also looks as if United is introducing some sort of cash-and-miles option, of which details are sparse. I steal an excerpt from the letter, from this FlyerTalk post, for reprinting here:

With Mileage Plus’ One-Way Awards, you can travel one-way for half the miles of a roundtrip award (starting at 12,500 miles for a domestic Saver award) on United or United Express. Miles & Money Awards enable you to book a roundtrip flight, hotel stay or car rental for fewer miles by making up the difference in cash. More information about these new awards will be available on Monday at www.mileageplus.com.

Our work continues. Initially, One-Way Awards and Miles & Money Awards will only be available online. You will be able to call Reservations to book these awards later this year. The ability to mix and match award levels – Saver or Standard Awards – for a roundtrip award ticket will be available in the summer. I realize that you can mix and match awards now (or shall I say starting on Monday) by creating multiple PNRs. That will change and you will be able to do this on one PNR in the near future. Other new products continue to be developed and will transform Mileage Plus into the most rewarding loyalty program for you.

Everyone loves the idea of one-way awards. It’s a common traveler lament to be unable to redeem miles on United for one half of a journey only, when it just seems like such a simple concept. After all, if one can buy a one-way ticket, and earn miles on said ticket, why not be able to redeem miles for the same type of travel, especially if United’s cool-kid bigger brother American, and slightly renegade/out there/probabaly in an indy rock band of some sort cousin Alaska Airlines already offer one-way awards. Besides the basic necessity some travelers have for one-way awards, one-way award tickets could prove invaluable for positioning flights for mileage runs (runs that originate in some other  city besides your home base), and for when you just have to take the flight on some route that is usually frighteningly expensive (San Diego – Los Angeles, for instance). Moreover, with United eliminating close-in mileage award booking fees last year, I could see passengers enjoying the extra flexibility of the option to book one-way award tickets for last minute travel, when fares usually run quite high.

I do like the idea, as well. But – part of me remains a bit trepid because, as one can discern, this letter is just a smidge vague on, uh, pretty much all of the details. I’m truly worried that a one-way award benefit change will cause United to follow their bro American Airlines, and remove straightforward stopovers on award tickets, as American implemented when they brought one-way awards to fruition. There do still exist, however, ways to work in a stopover on American, but their rules are so complex that it’s like trying to understand quantum mechanics from a book written in Sanskrit. Personally, I love the ability to book a stopover on an award ticket. The stopover allows for a visit to an additional city within a larger itinerary, at no extra mileage cost. On my three major international awards I’ve booked with United, to China, Uzbekistan, and Iraq, I’ve used the stopover option on each one. As someone who actually enjoys the destination, as opposed to someone who only pretends to find enjoyment in the destination, but really only enjoys the temporary nice treatment and respect from a first class award ticket, I would be incensed if United removed the straightforward stopover option. I already have a spring break award ticket idea brewing in my head, complete with stopover.

Even more worrisome, too, are the glaring technical issues. I can already foresee a cornucopia of problems and complications resulting from the new system. One can only book online, and can’t book one-way awards over the phone until next year. Okay, but, what if I run into a technical issue> As every good United flyer knows, the United website is rife with technical issues, error messages, and plagued by the inability to execute anything besides the simplest of itineraries. Is one going to be able to call Web Support, and have them book one-way awards for you? Why train Web Support to finish booking, and not your phone agents? As well, if one wants to book multiple one-way awards, for, say, hopping around multiple cities on one-way tickets, the letter informs us so kindly that each ticket will have to be booked on a new passenger record – leading to more hassle, more areas for technology to fail or become garbled, and more for which the traveler and the airline to keep in mind and monitor. Basically, it sounds as if they’re rolling out a really clunky and questionable prototype of this one-way award system, like sending an airplane out for a test flights with only a wing on the right side.

Of course, we will have to wait until Monday for more answers – such as, will one-way award tickets be available, eventually, for booking on Star Alliance partners, or solely on United, and the stopover rules. I’m still a bit worried that United will eliminate the free stopover. The dear airline tends to follow American’s cues.

We’ll check out the hooplah in just a couple of days.

Hello From Amidst the Slurping in the ANA Lounge at Narita

Slurrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrp . . . . .

Yes, I know it’s a piece of Japanese culture that slurping signals your enjoyment of noodles . . . . but, holy freakin’ sweet Jesus . . . I am absolutely astonished by the noise of people eating noodles here at the ANA lounge at Tokyo Narita. Each person sounds like giant Wet-Dry vac handling an extra difficult job. I’m really not a fan of slurping. In fact, I can’t really dig a number of mouth-based noises, mostly lip smacking and loud chewing. I’ve finally grown a brain and put on my iPod.

Anyway, I’m awaiting my flight home to San Francisco on United. According to the agent at the Red Carpet Club, the flight is oversold, and according to our friends at SeatCounter.com (whose data I really always eye warily), the flight only has one first class seat available for sale, and everything else stands at zeroes, which, of course, could signal that United might need some scrubs to volunteer themselves off the airplane to free up some space. With only one Narita San Francisco flight per day, at this point, this flight is often filled to the brim.

Of course, I’ve been on more than a few flights this year that have shown zeroes, and have even placed me on the voluntarily-denied-boarding potential list, only not to need my seat. Essentially, I’m not expecting anything curazy to occur, but might just welcome any opportunity. I have a few days before I head back to school, and can take an extra day here.

A potential international VDB opportunity. I’ll slurp to that.

What Up, What Up, From the RCC at LAX

Well, I certainly held my own against SoCal drivers, and made it to LAX, only making one wrong turn (exited the freeway at the cargo area, instead of the road to the terminals. Oops! Found myself quite close to some FedEx cargo airplanes).

I’ll have more, later, on the fantastic evening I spent on the Huasna Valley Farm, (Ate beef from their cows, sausage from their pigs, got in a meditation session, and marveled at a light pollution-free sky, as a quick summary). Currently, I am awaiting my United flight to New York, for a quick trip, in the Red Carpet Club.

A minor gripe, but the folks who man the JFK Red Carpet Club hand out drink coupons to passengers in p.s. biz and first. LA staunchly refused, and made it seem as if my inquiry for drink coupons meant I should be attending an AA meeting).

All right, flight is boarding. I’m off!

Going Nomad in The Coming Days

Just a few days ago, I felt a tinge of disappointment because I wasn’t beginning the year with gobs of planned United travel, as I did in 2009. I began last year with my move to New York to begin my postbacc premed program. My original flight to New York was canceled, moved back a day (thank goodness United informed me a day in advance of the cancellation – what, I guess, those in MBA-consultant-sales-business-land call “proactive cancellation.”) At the airport in San Francisco, I inquired about voluntary-denied-boarding, or bump, opportunities off the afternoon flight, to which the the agent said, “You know what? I’m going to take you,” and acquiesced to my request for travel credits, though reluctantly, asking to see my passport to prove that I “travel internationally” and therefore can make more use of travel credits (huh?) To this day, that bump has been my only bump on United, though I have come close a few times. Then, a few days later, I flew a New York – Los Angeles – Honolulu and back mileage run I had purchased with a voucher, then, just a few weeks later, flew back to San Francisco for a short family engagement. I inflated my Mileage Plus account with quite a few miles, for just a few dollars.

Until recently, I only (I say only in the mathematical sense of the word – as in, the sole component, not in a whiny-entitled-inferiority complex-sense of the world – “I onnnnnnnnnnly received a BMW X5 for my sweet sixteen”) had a trip to Tokyo booked on United before my spring semester begins.  Now, magically, in the recent days, my travel plans have become progressively fuller, and deliciously more complex. First, my dear old pal from high school, Ryan, asked me to accompany him on his roadtrip to Southern California, complete with a visit to his farm in San Luis Obispo on which he had worked for the last year. Hey, as much as I love flying, I must confess I am a sucker for the desultory fun of roadtrips, Plus, now that I have my third (!) learner’s permit (more on that piece of fun in the coming days), I can help out with the driving down 101. Then, after a few days in SoCal, I’m leaving from LAX for a quick trip to New York for a few days, then, back to San Francisco, for one night (just a few hours), then, it’s off to Tokyo for five days. I’ll also have more on the Tokyo trip in the coming days.

I’m positively nomad. And, though not as epic as last January, I’ll be adding some miles to the ol’ account, and most importantly, spending some time with good folks. I haven’t seen much of my dear friend Ryan over the last two years, while he has been working in France and China, and I have been in Berkeley or New York (though, I visited him in both places, I’m happy to say!)

In terms of the flights – upgrades to biz class have cleared, for both ways. As I like to say, I don’t really care that much about upgrading on United flights (really, again, folks – is it that bad to sit in Economy for, gasp, five hours? Trust me – I can think of much worse endeavors), but I do love upgrading on Premium Service (p.s.) flights between NYC and LAX and SFO. Where the hell else can I catch up on my episodes of Two and a Half Men and 30 Rock (shows which I have only ever watched on United) on a handheld media player? Moreover, I’ll also, finally, get to try out the new Red Carpet Club privilege for biz class passengers on p.s. flights – not that big of a deal, but, haven’t yet experienced the fun. Sadly, I won’t be able to take any bump opportunities, because my schedule has the constraints of a well-planned military operation.

Time to be a nomad in 2010.

United to Order 50 (!) New (!) Airplanes

In June, I wrote a somewhat caustic post critical of United’s fluffy PR-spin when the airline first proposed a new aircraft order. At the time, their press released seemed typically vague, bolstered with hacky lines and corporate-speak-fortressed platitudes, and, well, really only said, ultimately, that United would look into the financial ramifications of placing an aircraft order in a “multi-month competitive process.”

Well, golly gee. According to this press release on United’s investor page, the airline will indeed place an order for new airplanes, planning a purchase of 25 Boeing 787s and 25 Airbus A350 XWBs. Apparently, United really likes the range and cost savings (obviously) of the new airplanes, and plans to retire their 747 and 767 fleet once the airplanes roll off the line.

Oh, but don’t start booking your trips on the 787 for tomorrow. United doesn’t plan to take delivery of these airplanes until 2016, with new metal rolling in until 2019.

Good, though, for United. The five year delivery date actually provides them with an amibtious timeframe of fleet super-modernization (though, we all must remember, for now, there exists absolutely unsafe or ungainly about an older airplane, so long at is maintained properly). The 2016 to 2019 delivery dates also makes for a firm investment of their new(ish) first and business class cabins, that have appeared on all 767s and most 747s in the past two years. Five years should be quite enough for those first and business class seats to become sufficiently broken and outdated, just in time for 787 and A350 delivery.

United, however, has said nothing about 777 replacement, which, I must say, worries me a bit, mostly because the triple-7 remains the only longhaul bird in the fleet on which United has delayed the first and business class cabin refitting. United says refitting should commence in the next year, but who wants to begin a betting pool on whether the 777 remains active in 2016, and whether pax are still flying in the old La-Z-Boy biz class-type configuration? With United, one always has to keep the possibility alive.

But, hey – they’ve surprised us all, through another syrupy PR-memo, by actually following through on the aircraft order.

Regional Airplane Tour of America Mileage Run Report/Doubletree JFK Review

The following runs-down the festivities of the Regional Airplane Tour of America, which I chronicled in an earlier post. Click here to read the background and philosophy of this mileage run.

Goodness gracious, what a mileage run. I’d better break it down, flight by flight, to best rehash the insanity. Warning: it’s a lonnnnnnng rundown, of an even longer day, but hope you will enjoy the nerdy mileage run goodness.

Overnight at JFK and Doubletree JFK Review: To avoid the 3.30am A-train ride to the airport, I overnighted at the Doubletree, near JFK.  I decided to overnight because the A-train,  running local from 125th street in Harlem to JFK, makes no fewer than 300 stops, and takes close to two hours to get to JFK. I swear – sometimes, they must open doors between stations just to see if they can add a stop. I burned 30,000 Hilton HHonors points for the night, wanting to make drain my account in anticipation of no longer collecting points with Hilton because of their asinine award chart devaluation. Well, what a waste of 30,000 points. I’m quite disappointed, and can say, with confidence, do not stay here.

The hotel is simply run and maintained in a slipshod manner. It was an inauspicious beginning since I called for the hotel shuttle at Federal Circle AirTrain station, and what looked like a dented pedophile’s van stamped with the Doubletree logo, pulled up to the curve. I swung open the doors, climbed in, and the driver simply grunted, “Going to the Doubletree?” No, sir, I’m going to the fucking Hampton Inn, because your pervert van is stamped with a Doubletree logo. Inside, the van looked like a vehicle used to smuggle immigrants across the border, with most of its side panels removed, which is common place to hid people for smuggling people. Worst of all, when we arrived at the hotel, I think he expected a tip. Now, I am morally against tipping shuttle drivers (if you advertise your shuttle as complimentary, and the driver sure as hell ain’t collecting his wages solely in tips, why should I shell out more money for a driver doing his job?) but, in this case, his desire for a tip was even more laughable. If you even want me to think about tipping, at least get out of the van, and open the doors for me. Gee, why didn’t I just drive the van myself to the hotel?

But, I’m not going to dismiss a hotel based on its van. No – I could begin to dismiss a hotel based on its front desk staff, as a semaphore that the experience is rapidly about to burst into flames. Now, I’m not one who needs sycophantic, obsequious behavior from a hotel staff member to remind me and thank me for my Hilton Gold status, but, I would like some basic human acknowledgment. The ex-con working the front desk, with a chinstrap, and, I’m sure, a switchblade under his polyester suit (in case someone gets a little too cute and demands an extra Doubletree check-in cookie), didn’t even acknowledge my presence in line, and without a clear communication cue, I wasn’t sure if he was actively checking people in. When I approached the desk, he simply grunted, “Last name?” (he and the van driver must’ve been in the same training courses), asked if I’d like a king bed (no, I’d rather have a rollaway cot by the fire exit), and then simply shoved a packet of materials at me. Again, I don’t need to have my Gold Status acknowledged, but as someone who is relatively new to Gold status, I would’ve liked to know what benefits Golds receive in this particular property. Apparently, it is only a letter fraught with typos, that looks as if it was printed on a mimeograph machine circa-1954, and addressed to “Ms. Roberge” (beg pardon?), late checkout, and a breakfast coupon that I couldn’t use because of my early departure. What a nice welcome to the hotel! I don’t care if you’re elite, or not, but that greeting is entirely bereft of humanity. Even the elevators themselves were shabby, more befitting of parking garage elevators, and had this, I soon came to realize, supremely irritating quality of not making an indicator noise when the doors opened. Now, this may sound a bit petty, but I don’t think people realize the importance of the elevator opening noise. With three elevators, I kept wondering why the elevator would not arrive despite pressing the button multiple times. In my tired-from-the-week haze, it took me a bit to realize that the elevator had arrived several times, but I had just not heard the door.

The room itself was mostly fine – clean, and and a squishy enough bed bereft of anything crawling. I had been upgraded to an “Executive Room.” Apparently, “Executive Room” means an additional quarter couch-type piece of furniture (looks as if someone took a Sawzall and hacked out a section of a normal-length couch, and then sold it a discount furniture liquidator store on the interstate somewhere). There existed a noticeable dearth of power outlets in the room – only four – the majority of which were occupied by desk lamps, the only source of light in the room. I had to play a kind of roulette to decide between which items of my phone, camera, and laptop to charge, and ample light. I found the bathroom rather deplorable: bleakly lit, sink cracked, metal handicapped bars rusting, and barely any hot water for a shower. Look, I’m not too picky of a person – but, these little items, for supposedly a more upscale Hilton-family property, made spending 30,000 points seem like an utter waste – which, well, it was. Caveat emptor, I know, but I feel like writing Hilton and asking for some of them back.

Next Morning: I awoke at 4am, and headed downstairs shortly thereafter to catch the 4.30am shuttle. Cripes, it was early still, but at least I wasn’t riding the A-train. What a pity to leave the hotel that early – looking at the Calendar of the day’s events, I was going to miss the Revival Center Prayer Church breakfast at 9am, and the “Living in God’s Provision” segment that followed. I should’ve called United right there to see if the could change my flights. What a pity.

Only a few people took the shuttle at that early hour. On board was a family of four, a mother, father, son and daughter. I found the family notable only because of their permitted of standard dress and appearance for their two young children. The son, with a hideous bleached strip down the center of his hair, was only wearing a short-sleaved shirt on a freezing NY morning. The daughter was bedecked in a matching pink-velour sweatsuit, and smacking gum so loudly, the windows in Astoria rattled. Kudos, parents. You’re demonstrating negligence with your son, and letting your daughter dress as if it’s the morning after a night in Las Vegas of too many of those three-foot-tall alcoholic slushies that come in containers that look like novelty-sized chemistry lab equipment and an afterparty of cocaine and bodyshots in the hotel room of a group of Long Beach State Sigma Chi frat brothers. At least give her her dignity when she’s eight years old.

I arrived at JFK, initially wondering why I had taken the 4.30am shuttle when the ride from the hotel took about seven minutes. Then, I saw the security line that reached all the way to the terminal entrance. After 15 minutes of waiting in one line, the typically sharp TSA figured out that two stations, with two sets of security screeners and breaking travelers into two lines would make the entire security screening process move more quickly. I don’t know how they figured it out. Must’ve taken some advanced math. I headed through security, and sat to wait for my flight to Washington Dulles, with Amanda Knox news blaring from the overhead CNN monitor.

JFK – Washington, Dulles (IAD), CRJ-200:

Uneventful flight. Arrived at Dulles at the A-gates. Briefly contemplated a Five Guys Burger for breakfast, but stopped myself, when I remembered I would consume upwards of 5,000 calories at In-N-Out at LAX later that day. Met friend of the blog CP@YOW briefly at the gate (he arrived from Pittsburgh, on a mileage run of his own, on the same airplane that would take me to Dallas).

IAD – Dallas/Fort Worth (DFW), Embraer 170:

Uneventful flight. Passed out after takeoff. Vibrant, funny crew (what I saw of them before falling asleep). Flight went out, finally 68 of 70. Gate Agent even put my name on the VDB list, but, no luck. Snow began to fall in Dulles as we pushed off the gate, and each regional airplane headed to the pad for deicing. I had never been deiced before – I had seen it, but, had never personally experienced being deiced. I thought it was pretty cool . First, some guy in a cherrypicker sprays the wings an fuselage with a fluid that looks like an orange highlighter stain. Then, he comes around, and sprays them again with fluorescent green highlighter fluid, for good measure. Had no idea deicing fluid came in designer colors. BTW: Absolutely love the 170 – such a sweet, sweet airplane. Oh, and still not dead yet, after two regional airplane flights, as I thought would happen, based on the histrionic ravings of some FlyerTalkers.

DFW – Los Angeles (LAX), CRJ-700:

I love DFW. I hadn’t been to American Airlines country since December, 2006, when I flew DFW – Frankfurt on the eponymous leaders of the country. With the billions of AA airplanes lying around DFW, it feels a bit sneaky, even rebellious, to roll through the grounds on another airline. Upon arrival into DFW, I realized I had a missed call from the main United phone number (we frequent UA flyers all recognize the 1-800-864 – and then, don’t know the rest). Oh, boy, I thought – finally – the irregular operations for which I had been hoping, had surfaced. Indeed – because of Dulles weather, my redeye that night, San Diego – IAD, had been canceled! Sweet! Furthermore, United hadn’t forced me onto a rebooked set of flights – yet. The DFW gate agent said I could either head back, nonstop, to New York, from Los Angeles later that evening, or head back from Los Angeles to Dulles, then connect up to New York, on the last flight of my original itinerary. I said I’d have to wait to see what I wanted to do.

Waiting for my flight, I rode the beautiful SkyTrain around DFW, and admired the tens of thousand of American Airlines airplanes in various states of servicing. I also checked out the Lufthansa lounge at gate D21 – highly disappointing, and not even comparable to the Senator Lounge at Dulles. Basically, an RCC with free booze.

Flight to LAX was quite nice. I generally find Skywest employees pretty excellent – and they seemed to have a flair for making first class on a regional jet remotely dignifying. They even pre-opened the snack boxes for people, and made a display of all the horrendous, processed, artificial items. A nice touch – but still, can’t hide the crud inside the United snackboxes. At least the remaining supplies radioactive can of pasta United Express used to serve has been buried deeply within the earth, where their half lives will allow them to decompose in 28 billion years, and no long harm any United Express passengers. I read my organic chemistry textbook, and took a quick nap.

LAX – Carlsbad (CLD), Embraer 120:

Once on the ground at LAX, I immediately motored outside security, and caught the ostentatious Parking Spot shuttle on the lower level to the garage. Using of the Parking Spot’s services is a well-known trick among FlyerTalkers, with the Parking Spot garage located on Sepulveda, next to the LAX In-N-Out burger. I hadn’t had a chance to hit In-N-Out when I was home in San Francisco over winter break, and decided I would have to make the trek on a mileage run to California. I couldn’t believe how easy it was to take advantage of the Parking Spot shuttle – a two minute ride from the United terminal, hop off the bus, and then, head through a gate that Parking Spot themselves has placed with information that the In-N-Out tabernacle lies just across the parking lot. The Parking Spot staff must know people are heading to In-N-Out, but must really not care.

I enjoyed an always-divine meal under the final approach paths of one of the LAX runways – and simply stared in simultaneous awe of the taste of food hand-crafted by a god in my mouth, and airplanes screaming towards the runway threshold so closely it felt as if I could reach out and grab one, if I wanted. I wish I had had more time – I could’ve easily spent another hour watching planes land, and, oh, probably eating another Double Double, but with my flight for Carlsbad departing in an hour, I hopped on the Parking Spot shuttle back to the terminal, went through security (wow – couldn’t believe the ease of LAX security that day – normally, I would rank their TSA among the most incompetent in this country, along with Dulles and La Guardia. They, of course, had to screw something up – one agent taking issue with the appearance of my iPhone on the x-ray monitor, and another agent countering that it was much too small, who cares, just keep the belt moving. Their exchange lasted a good 30 seconds).

Once through security, I headed to customer service, and inquired about alternate flight options. The agent informed me the Dulles flight that I had originally been offered, was now full, and massively oversold! No! I had my chance to be part of a massive oversell, and I had missed it. Why hadn’t my addled brain considered the fact that with a SAN – IAD cancellation, the most pertinent outcome would be to get those displaced passengers to Los Angeles, and then get them to Dulles! I had made a terrible mistake. Now, it looked as if my only option would be to grab a seat on the conspicuously-undersold LAX – JFK redeye.

Crestfallen, I got on the phone to the 1K desk, where, I received an agent in India. After taking, 15 minutes to explain my itinerary and situation to him, and have him continually question where I was (I told him I was in Los Angeles, awaiting the flight to Carlsbad, and he said, “Okay, so you are in New York still). He told me that I had been protected on the LAX – JFK flight, but, he could protect me, as well, on the LAX – IAD flight. Score! Sounded good to me. He told me he would have to delete one of the last flights on the itinerary, my LAX – SAN, flight, because he could not get me back to LAX for the redeye, because the SAN – LAX flight, on the same aircraft, “[was] completely sold out.” Stay tuned for that development. The agent told me my reservation was being sent to ticketing for final processing (always sketch when the international call center tell you your reservation is being sent somewhere), and once I got back to LA, it would be finalized.

I boarded the flight to Carlsbad – still perplexed about my reservation status (I had just received an e-mail confirmation from United showing I was booked on both the LAX – JFK and LAX – IAD flights – uh oh!), but excited to fly the Embraer 120 for the first time. Seat 9C was wonderful – plenty of legroom, and the airplane was just as much fun as I had originally anticipated. Let me say – that thing hauuuuuuls. It’s noise level, especially when the engines are spooled to about 98% for takeoff, is incomparable, and simply enormous. The flight to Carlsbad takes 20 minutes – a climb, a five minute cruise, and a descent where we were buffeted and thrashed about in the wind and turbulence.

At one point, I saw the lone flight attendant talk on the interphone for a few minutes, then head back, and clinging to another passengers seat in the turbulent approach, say, “Is your name Gray?” Oh crap, I thought – here it comes – Police will be meeting you on the ground at Carlsbad. We know you’re a mileage runner. “Yes,” I responded. “Are you going to Kennedy or Dulles?” she asked. Apparently, the flight deck had been radioed that I had been scheduled to fly back on the same airplane, straight to Los Angeles, and they thought it was some sort of mistake – the flight deck was confused, she was confused, and the Carlsbad staff had no idea what the hell was going on. I told her I was flying for the miles (well, it was the truth). Amused, she told me to stay on the airplane, and that customer service would bring me my boarding pass for the flight back to Los Angeles.

On the ground, I waited with the crew. The pilots emerged, and asked “Is this the guy?” The first officer, a really nice young pilot (props to him – he was probably making 22,000 dollars a year in that right seat) asked me what in god’s name I was doing and how he and the captain had never heard of such a thing. He was clearly amused, as well. I also told him that I wanted to fly the 120 for the first time, which cracked him up, as well, and he asked if it was too my standards. The next FA for the trip back to LAX boarded, as well. The even more amused customer service rep came aboard, shaking his head, and handed me my boarding passes – one to LA, and uh oh – the next to JFK! Looks like the reservation had been screwed up, somehow. In the few remaining minutes of boarding (a total of four passengers showed up for the flight), I called the 1K desk, and got another agent, who said, in her 20 years at United, she had never seen such a reservation. With only seconds to go before departure, she managed to confirm me on the Dulles flight.

With only four passengers, the wonderful and affable flight attendant, Katie, first addressed the four male passengers as “Ladies and Gentlemen,” then – corrected herself, laughing, to just “Gentlemen.” She might be the best flight attendant I have ever had – on the short flight, she passed through the cabin chatting with each passenger individually. Fun stuff.

On the ground at LAX, I called the 1K desk again, and thankfully, reached a simply wonderful Honolulu agent, who, at first, thought she couldn’t make any changes to the reservation, somehow managed to confirm me to my requested set of flights, which, I thought would never, ever work. Surprisingly, she reinstated my LAX – SAN leg, and then confirmed me on the SAN – LAX flight, and the LAX – IAD flights, while removing the LAX – JFK reservation. I could not believe my fortune. I was pleased to be back on my original flights, mostly, because I did not want to sit around LAX for six hours, awaiting the redeye. A similarly wonderful, fun, and amused customer service agent reissued the tickets (in full Y!), and laughed at us mileage runners, saying, “They’re going to get you some day,” and said she couldn’t wait to see Up in the Air. Simply a day of wonderful United employees, that, frankly, made up for all the surly, indifferent, or belligerent crews with whom I had flown in the past.

LAX – SAN, Embraer 120:

Another excellent flight attendant – like a hilarious school teacher – if someone talked during her announcements, she would eye them severely until they stopped – then, would say, “Now, I don’t remember where to begin the announcements,” and wait for a passenger to tell her where she had left off. Cracked me up.

Upon landing at SAN’s commuter terminal, I noticed one could not reenter the gate area without exiting the secure area – and, on the left, stood the group of people waiting to reboard the flight. I noticed another guy talking to a ramp agent that he needed to return on the SAN – LAX flight, and could he be taken inside the boarding area – and that he was returning for the frequent flyer miles. I hastily added that I needed to board the flight as well, for the miles. The confused ramp agent – who said he had never seen anything like this before – took us both around to the secure area, where both our boarding passes were scanned. At one point, the other guy, turned to me, and said, “FlyerTalk?” He was on a mileage run, as well.

SAN – LAX, Embraer 120.

Chatted with my new flying friend about mileage running, and continuing on the redeye to Dulles! I love this aspect of the mileage run – the random encounters of people crazed for miles.

Flight attendant was supremely amused  that we both had returned.

LAX – IAD, Boeing 767-300ER

My MR-buddy and I motored to the gate for , where a line had already formed for the one gate agent. Why, on Earth, would United board a widebody airplane with only one gate agent? When I finally reached the podium, the agent, after I asked if she need volunteers, called my immediate bluff – all the while looking at me with a-I-can-tell-you’re-bullshitting-one-eyebrow-cocked expression – she knew exactly what was up. “Well, you’re going to JFK, so I can put you on the nonstop to JFK right now, but it’ll only be a 100 dollar voucher.” I told her I was looking to preserve the integrity of my original itinerary, with collecting the frequent flyer miles, and she smirked, and told me that I would have to wait. Oh, and I was first on the upgrade list with zero first class seats remaining. At the gate, I ran into a fellow FlyerTalker/mileage runner, Ryan, with whom I had done a few mileage runs in the past. As it turns out, he and his girlfriend, with whom he was mileage running (what a girl! seriously – how did he find a girl is willing to mileage run?), the gate agent had given him the same I-see-your-B.S.-tactics – “I can put you on the nonstop to Boston.” It was great to see Ryan, chat, and commiserate about the vagaries of the mileage run world, and simply joke about our collective nerdiness. Soon, sadly, the gate agent made a sarcastic announcement saying, “Thanks for all my volunteers – but, I will not be needing your services this evening.” Hey – props to her – it’s always funny to be put in your place by a UA agent who knows exactly what’s up, and this time, toys with the FlyerTalkers, instead of FlyerTalkers trying to toy with UA employees.

Thus, we boarded, and I took my seat in Economy, exhausted from flying eight segments. At that point, I didn’t really care that I hadn’t been upgraded. I just wanted to head to sleep.

BTW – what is up with United’s conflicting messages? The customer service rep told me the flight was massively oversold – yet, it went out with six empty seats. What happened? Were people moved to alternate flights? Did people miss this flight? Or, was it actually ever oversold? SeatCounter.com had the flight at full zeroes for most of the day.

Simply, I will never understand United’s inventory management.

Not a bad redeye, though. Got solid sleep, and awoke when the captain asked the FAs to prepare for landing.

IAD – LGA, CRJ-200

Ryan was nice enough to guest me into the Red Carpet Club, after getting some guff from the lounge dragon about the mind-boggling discrepancy that he presented his bmi Gold card for lounge access, yet didn’t have his bmi Gold status printed on his boarding pass. A bit petty at 6.30am.

I stood by for the 8.09am departure for LaGuardia, having no desire to fly to JFK, and brave the 12 forms of public transit from the airport, as opposed to one from LGA. I fell asleep for most of the flight, to awake to the famous approach where the airplanes wrap around the new Mets ballpark, CitiField, on final approach. We touched down, on time, in LGA. I quickly headed outside, caught the M60, and headed back to my apartment for a longer nap.

So endeth the Regional Airplane Tour of America. A wildly fun day, with, sadly, a set of calculated moves and tactics that didn’t culminate in my being bumped off the flight, but mileage runs are always wild, unique experiences, nonetheless.

Oh, and all the regional jets didn’t cause me to become permanently disfigured. I hope some FlyerTalkers will become convinced regional airplanes aren’t entirely hazardous to one’s health. Maybe the complaints will even subside a bit, as will the histrionics worthy of a Broadway production. I doubt it – but, I’ll gladly fly another regional airplane again. Especially the 120.

Off to JFK – The Mileage Run Begins!

Ah, awakening at 4am on a Saturday. It wasn’t too long ago, during undergraduate, that we often wouldn’t even have gone to bed at 4am! Yes, I used to be a lot cooler – or, thought I was.

Anyway, off to catch the airport shuttle to JFK, and catch the first flight of the day from JFK to Dulles. The Regional Airplane Tour of America gets underway in just a bit.

I’ll check in soon.

Presenting the Regional Airplane Tour of America!

Tomorrow, dear readers, I am embarking on an ambitious (well, relatively speaking) mileage run: to cross this fair country from New York, to the West Coast, and (part of the way) back, in all regional airplanes.

I had the idea for the Regional Airplane Tour of America some months ago, after reading yet another hyperbolic and self-pitying set of posts on FlyerTalk about how a flight on a regional jet is roughly akin to opening the seventh seal. I believe the posts encompassed United’s planned launch of San Francisco – Kansas City nonstop service, with a Canadair Regional Jet. Instead of actually discussing the merits, benefits, detriments, and potential of the new routes, the FlyerTalk thread devolved into a set of adults crying how they couldn’t put their sensitive posteriors in a regional airplane for more than 15 minutes before the dramatic exaggerations of pain, suffering, and infinite sorrow. That is why, folks, I plan to try to put an end to the whining by making many stops, tomorrow, on regional and turboprop airplanes, to show it really isn’t the life travesty people purport it to be. Seriously – what’s wrong with sitting in a slightly smaller seat, with slightly reduced legroom, for a few hours? Honestly – it won’t be that bad.

The festivities will be as follows:

1. New York JFK (JFK) to Washington, Dulles (IAD) on a CRJ-200;

2. IAD to Dallas/Fort Worth (DFW) on an Embraer 170;

3. DFW to Los Angeles (LAX) on a CRJ-700;

4. LAX – Carlsbad (CLD) on an Embraer 120;

5. CLD – LAX, Embraer 120;

6. LAX – San Diego (SAN), Embraer 120;

7. SAN – IAD, Airbus A320 (the only mainline segment of the run – but – I’m not upgrading on the redeye);

8. IAD – JFK, Embraer 145 (hopefully, I’ll be able to switch that to JFK – LGA for ease of returning home to my apartment – just hop on the M60).

Some Notables:

-I believe the routing covers every single type of regional airplane that United Express flies, except for the Dash-8, supposedly flown by Mesa out of the Phoenix area, though, I have never, ever seen one in the United Express livery, and therefore, do not believe them to exist ;) .

-I get to fly the Embraer 120 for the first time! I’m super excited to fly United’s tiniest airplane, known for great views, epic noise, vibration, and perhaps the best domestic economy class seats, 9B/C, with football fields of legroom. I’ll be buffeted by the wind on three flights tomorrow, all of about 100 miles

-Dulles has snow and rain in the forecast! Hopefully, it’ll begin before I arrive from New York, and cause some epic delays and travel fun.

-Sadly, though – no flights appear full. The fullest flight is the LAX – CLD Embraer 120, with six seats remaining. I am, therefore, not expecting any bumps because of oversold flights, and I will have to hope weather or canceled flights to create some irregular ops fun. As I’ve said before, I really like when mileage runs go awry. They’re a bit too blase if each segment proceeds as planned. Sadly, I haven’t been visited by the oversold fairy too many times this year, and my most recent mileage runs and trips home have gone too smoothly. Let’s pray for irrops tomorrow!

I’ll report tomorrow morning when departing for JFK, readying to begin the Regional Airplane Tour of America, at 6am, Eastern Time. I’ll have some blog updates throughout the day, but you can always follow more up-to-the-minute progress, of course, on Twitter.

On with the Tour!

Thanksgiving Travel Review Revue – And, 1K Kit Has Arrived!

I feel bad, folks – but, I’m going to have to push my losing-my-Thanksgiving-travel virginity until tomorrow morning. I’ve just been killed with studying for Thursday’s exam.

My supreme apologies.

But . . .

Oh, in other news, I received my 1K kit today, oh, only about five months after qualifying. I guess I should issue a formal apology to United. I had written previously that I highhhhly doubted United’s decree on their website (only some seemed able to view it – I never saw it) that elites that qualified before a certain date in December. Well, I must say – United actually kept to their electronic verbiage. I’m not sure, however, if I should be contrite – but, I really find their lack of sending me my 1K card last year, at all, and not sending any elite materials this year kind of irresponsible. I wouldn’t have had a 1K card this year, from when I first qualified, in 2008, had I not called and asked United to send me one. Moreover, I lost that 1K card (I am not divulging how, but – it’s pretty spectacular – probably the best use of a 1K card, ever), but I’m lucky had still had my Premier Executive card that expires in January, 2010, from when I first qualified for Premier Executive, in May, 2008. The Premier Exec card became absolutely imperative for gaining access to Lufthansa lounges (though – showing them an expired card does work, in a pinch ;) ), and useful for checking in at Easy Check-In machines.

As a concession, I’ll give begrudging thanks to United.

Heading to the Airport! Follow the Adventures on Twitter!

My dear old dad is giving me a ride to SFO. I’ll be updating my crazy redeye adventures back to New York on Twitter.

Click here to see what’s happening on Twitter! I’ll keep the 140 characters or fewer updates scintillating and simultaneously nitpicky of United details ;)