This 2011 Best of and Worst of series has been pretty fun. I think 2011 has been pretty freaking exciting on the miles and points front. We have reviewed some of the “Best of” categories including:
Now it is time for the “Worst of’s” post. I am by nature a pretty positive person, so while I absolutely want to review the worst promos of the year, I don’t really want to do a separate post for each category. So, let’s lump all the bad points and miles promos into this one post. It doesn’t matter if it was a hotel promo, credit card promo, airline promo, etc… just share all the dirty failed details here.
For me the two worst promos of 2011 were the United Months of Miles fiasco – which is actually still going on months later for many people. The rules changed more than once shortly into the game, then United didn’t want to honor miles earned under the previous terms, then they honored some of the miles earned under the previous terms, then many of the purchases made through the United shopping portal weren’t showing up, and now we are all just sitting around waiting for the 8-10 weeks to pass so we can hopefully get the miles that we earned. Yay for miles, but boo for the way this promo was handled.
The other worst promo of the year for me was the Amex “Bump the Bonus” mess from late this summer. It all started out wonderfully, and I know many people did extremely well with the bump the bonuses, but I got burned a bit. Like many other people, I called in and was told my Amex was eligible for the 10,000 Membership Reward points per authorized user bonus. Otherwise known as the infamous Bonus Code 5721. I paid $175 to add three family members to my Amex Platinum, made purchases with each card, and waited for the bonus points. Of course they didn’t show up despite spending money to add the users and making the purchases. I secure messaged, tweeted, called, called the Executive Line, etc… and was told “no dice”. If they would have said I wasn’t eligible up front it would have been no big deal, but spending money to add users because I was told I was eligible, and then not having the promo honored was a big thumbs down. In the end, I made the best of it by having the authorized users use some of the benefits they got such as: $100 Global Entry fee refunded, Small Business Saturday, etc… so I still have love for Amex, but that fiasco stunk.
All right there are my “worst of” stories, which promos do you not wish to see return in 2012?