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On the Star MegaDo 4 we had the opportunity to stay for one night at the Park Hyatt Zurich. It was the only one of the hotels on the Do that was “optional” due to the pretty hefty price tag that came with the reservation. However, at the launch party I immediately pulled out my laptop and reserved a room on points within seconds of the date/location being announced. And then I passed my computer around to others who did the same…
The Park Hyatt Zurich is a top-tier Category 6 Hyatt which means that it cost 22,000 points for one night. That is a bunch of points, but in my mind this hotel deserves to be a top tier Hyatt. Even with dozens of Hyatt Diamonds taking over the hotel on the SMD4 they managed to take care of us very well. If I had booked with dollars the room would have been over $500USD last time I checked, so 22,000 points was a good value that returned well over 2 cents per point.
The hotel knew that a bus load of us were set to arrive, but they had a small Swiss army out there to meet us. It was the most efficient process I have seen on a group trip as they had an envelope with information and our keys ready to hand out. Not only that, but they had people lined up to direct us to the elevators, escort us to our rooms, and help ensure we knew how to operate the lights (yes, the lights). I actually turned down an escort to my room as I figured I could figure it out….ha ha. I did figure out how to work the lights, but it took a few minutes fumbling in the dark to get it right!
The lobby is very open and large, but I found the chairs and tables near the fireplace to be very cozy and welcoming…especially given the outside temperature in Switzerland!
The room reminded me a lot of my room at the Park Hyatt Chicago, with a similar bathroom/bathtub layout. The siting area next to the bed that allows you to look out of the large windows and onto the street was my favorite spot in the room. Well, truthfully as tired as I was on this trip I think my favorite place was the bed. I fell asleep instantly when I laid on the bed, and didn’t move or hear a thing until my alarm went off at 4AM so that I could catch an early morning flight.
I liked that the room had a power adapter so that I could charge my devices without any issue. I think I had one packed somewhere in my bag, but I saw theirs before I was able to uncover my own.
The bathtub had bath salts and upgraded soaps available, and I very much took advantage of just sitting in the tub for a few minutes. I honestly have no complaints about the room. It was great.
The service at this hotel was truly top-notch. Sure, they knew we were a group of frequent travelers, but often when I travel with a group, service takes a slight dip due to trying to meet all of our concerns. At this hotel I felt like I was the only one there. I called down late at night to ask how hard it would be to get a taxi at 5AM, and they said it would be no issue as they would ensure one was there. It was. and I was even called five minutes before the requested time to be informed it was there and ready for me. I ordered room service to be delivered at 4:30AM, and the knock on the door was exactly at 4:30AM. The meal was taken off of my bill without my prompting due to my Diamond benefits. I honestly thought I would be charged for it since Diamond benefits don’t always apply in the same way on MegaDos, but the only charge was the tip that I added.
The reception they put on for us was truly over the top: amazing meats, cheeses, and drinks. I know this isn’t something that is normally available at the hotel on an average trip, but it is a good example of just how insane the food, service, and atmosphere is at this hotel.
While at the Park Hyatt Zurich I really felt like I stepped out of my own life, and walked and into some sort of Bond movie (minus all the guns and explosions). It just felt so luxurious and exciting. Okay, now I sound like a nerd from East Texas again.
Out and about in Zurich:
We had a very small window of time from when we arrived at the hotel in Zurich and when the evening hosted reception was scheduled to begin, but that didn’t stop me from wanting to at least see a little bit of Zurich. So, I went with about a dozen other people on the trip for a stroll through the town to get some raclette (basically a special cheese you melt on things) at Swiss Cuchi.
We learned that most places that serve raclette are not open in the middle of the afternoon, but since that was our only chance we went for one of the few restaurants that was available. I was not in charge of making the reservations, but my understanding is that the concierge at the Park Hyatt was helpful in this endeavor.
The walk to the restaurant was awesome as we passed many beautiful (and very expensive) shops and got to cross over the Limmat River to get to Old Town. The twin towers of Grossmunster that date back to the 12th or 13th century were quite impressive. This part of town just felt magical.
The raclette experience was really fun. Our group enjoyed some wine, and we seem to get a kick out of cooking our various meats and veggies and then covering them in cheese. I barely put a dent in the literal sack of potatoes that I was given. I think my portion of the meal came to about $60USD, so it wasn’t cheap, but since we were there for a couple hours I felt like I got my money’s worth.
I absolutely intend on returning to Zurich as my visit was only about 16 hours long (including sleep), and that was entirely too short. Have you been to the Park Hyatt Zurich or even just the city of Zurich? What were your favorite parts? What tips do you have for those who may want to visit Zurich in the future?