Singapore Airlines has made some really customer friendly changes on the award redemption front the past few months. Earlier this year they started releasing saver first and business class award space for their “new” first and business class products. However, they continued to not allow “saver” award redemptions in Suites Class on the Airbus 380, trying to keep it a super-premium product. The only way to redeem miles for Airbus 380 Suites Class was at the “full” level, which is about a million miles for a roundtrip ticket. However, that just changed, per an email sent out to KrisFlyer members:

We are delighted to announce that redemption bookings for Saver Award flights in the Singapore Airlines Suites, on board the Airbus A380, are now available on krisflyer.com.

With the launch of this latest initiative, our customers will now have the choice and flexibility to redeem all award types in all cabin classes across the Singapore Airlines network. We have revised our award charts to include the Singapore Airlines Suites, which will be aligned with First Class award levels for your ease of reference.

We are pleased to share that despite this change, there will not be an increase in the current Saver Award levels for First Class. All Saver Award tickets are also now valid for one year instead of six months.

There will, however, be an increase in selected Standard and Full Award levels for First Class which will also apply to the Singapore Airlines Suites. If you have made a prior Standard or Full Award booking on First Class, we will honour the original award levels for bookings made on or before 28 November 2012 and ticketed by 12 December 2012. Please contact KrisFlyer Membership Services for assistance.

You may wish to visit krisflyer.com to view the new charts.

This has come about as a result of the feedback you have provided us. We continue to value your comments and strive to make further improvements to the programme.

Thank you for your support and we look forward to seeing you on our flights soon.

As a reminder, this refers specifically to those redeeming KrisFlyer miles. Those with Star Alliance partner miles still can’t redeem for Singapore’s new first and business class. That being said, KrisFlyer is both an American Express Membership Rewards and Starwood Preferred Guest transfer partner, so there are plenty of redemption options.

Now, I’m not actually seeing all that much space at the saver level, though I hope that will change as time progresses. That being said, I see lots of award space at the “standard” level, which is still much cheaper than Suites Class used to be.

Either way, this is an awesome change!

(Tip of the hat to Karen)

  1. November 28th, 2012 at 10:53 am

    Travel Summary said,

    185K miles round trip in a suite LAX-NRT-SIN is still rich, but I suppose it’s fair enough.

  2. November 28th, 2012 at 11:05 am

    Harrison said,

    i’m guessing 185K applies to Saver ? Wouldn’t the “standard” rate (where most redemptions occur) be closer to 300-400K ?

  3. November 28th, 2012 at 11:22 am

    Apu said,

    Awesome change! Would love to try it out sometime…

  4. November 28th, 2012 at 11:33 am

    wwk5d said,

    So does this mean we’ll be getting a TR about SQ Suites within the next few months?

  5. November 28th, 2012 at 11:58 am

    Ace said,

    So we lost United as a transfer partner for MR points, but gained Krisflyer and the ability to book Suites at the saver level? Fine with me…

  6. November 28th, 2012 at 12:06 pm

    lucky said,

    @ Harrison — Correct, 185,000 is saver. 300,000-400,000 is still cheaper than it used to be.

    @ wwk5d — I actually already had two Suites booking from before this change happened. So you’ll get one at the latest in January and February.

    @ Ace — Yeah, Membership Rewards is looking more and more attractive.

  7. November 28th, 2012 at 12:14 pm

    AK said,

    Sweet! Hopefully LAX-SIN opens up. Rode in the back of that earlier this year.

    Just to be exact, it’s 183K for LAX-SIN rt, right? They allow one-ways as well.

  8. November 28th, 2012 at 12:21 pm

    lucky said,

    @ AK — Yep, 182,750 miles for roundtrip first class, if they release saver space.

  9. November 28th, 2012 at 12:39 pm

    Erik E said,

    Ha! No wonder they don’t want partner redemption – I redeemed 160k USAir miles for a seat in first for AUS-SFO-ICN-SIN-FRA-AUS for a trip in October when the whole system was available for that short period of time in July.

  10. November 28th, 2012 at 1:12 pm

    Pablo said,

    JFK-FRA has a great value! Round trip in suite only requires 130k!

  11. November 28th, 2012 at 1:26 pm

    Apu said,

    Wonder where all the availability’s gone! Could only see the SIN-HKG segments available but not the SFO-XXX … nor the LAX-SIN…

    Ben – please do something :)

  12. November 28th, 2012 at 1:34 pm

    AC said,

    After looking at the availability, it looks like LHR and ZRH have plenty of R class but none from ex-N.America. I also notice SQ releases 1 seat of R class most of the time…

  13. November 28th, 2012 at 1:38 pm

    Apu said,

    Interesting find AC – I agree, nothing ex-NA … sad but hopefully that changes soon!

  14. November 28th, 2012 at 1:55 pm

    Lantean said,

    @Pablo
    i don’t really think that’s worth it… the outbound departs late at night and the return early in the morning… and both are relatively short flights.

  15. November 28th, 2012 at 6:01 pm

    ari said,

    @Lucky “at the latest in January and February” eh? Will I be running into you in TPR in mid/late-Feb? ;) haha

  16. November 28th, 2012 at 6:14 pm

    lucky said,

    @ ari — Crap, just realized my bookings aren’t actually all the way *to* Singapore. So no Private Room for me. Enjoy!

  17. November 28th, 2012 at 6:16 pm

    ari said,

    Hah. Understood – enjoy!

  18. November 28th, 2012 at 8:38 pm

    Nelumbo said,

    @Pablo
    No caviar served on the route.

  19. November 29th, 2012 at 12:07 am

    Apurva said,

    Ben, what do you mean – not all the way “to” Singapore? May be I am dumb :)

  20. November 29th, 2012 at 7:19 am

    lucky said,

    @ Apurva — Not all SQ flights originate or terminate in Singapore… like their San Francisco to Hong Kong flight.

  21. November 29th, 2012 at 2:26 pm

    Apu said,

    @Ben, thanks, got it !

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