Back in March Priority Club announced that they would rebrand as IHG Rewards Club, and among the new benefits was complimentary internet for members. Starting July 1, 2013 IHG Rewards Club introduced complimentary internet for elite members, and they announced that they’d offer complimentary internet worldwide for all members as of January 2014.


IHG Rewards Club has now updated their terms to add the following:

Internet Access for Members: Beginning January 2014, standard internet access will be available to all IHG® Rewards Club members at no additional cost at all IHG hotels located in the Americas, Greater China, Asia, Middle East and Africa with or without a hotel reservation and/or qualifying stay. Furthermore, IHG® Rewards Club Elite members will be provided standard internet access at no additional cost at all IHG hotels in Europe. Internet availability and accessibility in common areas vary by hotel. Internet accessibility, speed, and connectivity in common areas and guest rooms vary by hotel. Details regarding a property’s internet accessibility will be available at the hotel’s registration desk. Please note that The Venetian® and The Palazzo®, an InterContinental Alliance® Resort, do not offer the Free Internet Access benefit, which is instead included in the daily resort fee.

So it’s nice to see that free internet will finally be available to all members, though actually rather disappointing that they’re not sticking to their original promise. Earlier in the year they announced members would receive complimentary internet worldwide, though per the above only elite members will receive complimentary internet in Europe. Also, while they specify many of the regions where members will receive complimentary internet, they leave out Australia. I’m not sure if that’s intentional or not.

On the plus side, it seems that IHG Rewards Club will offer members complimentary internet even if they’re not staying at a hotel, which is a nice touch.

Regardless, on the whole the implementation of free internet is a huge step forward, assuming it doesn’t drastically impact wifi speeds.

(Tip of the hat to Gary)

  1. December 31st, 2013 at 10:29 am

    Robert Hanson said,

    Weasel clause: “Internet availability and accessibility in common areas vary by hotel.”

    So it’s free, unless it isn’t…

    Plus as being reported elsewhere the “free” internet is often impossibly slow. But IHG properties are happy to “upgrade” the speed for a hefty fee. Reminds me of the ads on late night TV, “get a months supply for free{just pay shipping and handling}”. ;)

  2. December 31st, 2013 at 12:20 pm

    No Fly Zone said,

    A step in the right direction, but a small one. Internet access for hotel guests should be a free, universal service, world-wide, on par with electricity and running water. If there is anything about the hotel industry that pissed me off more, it is the idea that they charge such high room rates – AND still attempt to nickel and dime their guests to death with the little things. Internet access and (safe) bottled water top that long list. Shame on them!

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