My Briggs & Riley Warranty Bag Repair And Carry-On Giveaway - Points Miles and Martinis


My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.

My Personal Experience With Briggs & Riley Warranty

One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.

Briggs 3 Year In Review

When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.

21 Inch One-Touch Upright

My bag was up and running in no time, with a new handle, just like new.

Bag Warranty Comparison

A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.

Bag Warranty Comparison

Notice Briggs & Riley doesn’t have exclusions for their warranty.

Bag Warranty Comparison Fine Print

Briggs & Riley Carry-On Giveaway

Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:

What type of warranty coverage for a travel bag is most important?

    1. Covers manufacturing defects
    2. Covers airline damage
    3. Covers damage for any reason whatsoever
    4. Warranty is transferrable
    5. Covers all bag collections and styles
    6. All of the above

Giveaway Details

  • One lucky winner will be selected at random on Friday, February 15, 2013
  • The winner can choose to receive one carry-on of choice from any Briggs & Riley collection

Bottom Line

My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.

If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.

  • Tom said,

    Covers Damage for any reason

  • Jamie said,

    #3 – Covers damage for any reason whatsoever

  • Troy said,

    Covers damage for any reason!

  • Jon said,

    All of the above

  • applezz13 said,

    damage caused by anything is covered

  • airshadow said,

    also going wth “Covers damage for any reason whatsoever”

  • Carl said,

    Covers damage for any reason

  • Alexis L said,

    A warranty covering any type of damage is important.

  • Brian said,

    3. Covers damage for any reason at all. Simple, no hassle

  • Larry said,

    Covers damage for any reason whatsoever

  • Nick Knight said,

    #3. Covers damage for any reason whatsoever

  • Carol Stem said,

    3 – Covers damage for any reason whatsoever

  • Jim F. said,

    As the saying goes, “the devil is in the details” — or the fine print. The best thing is that B&R doesn’t include exceptions or additional requirements in order to honor their warranty!

  • Emil said,

    All of the above!

  • Ken said,

    Covers damage for any reason. Thanks!

  • Lynn said,

    #6, any reason.

  • Jason said,

    I’ve taken mine in for repair and no questions asked! Best warranty there is and highly recommended!

  • Ed said,

    Covers damage for any reason whatsoever. Thank you.

  • davina said,

    all of the above

  • Woggledog said,

    Covers airline damage

    I’d have too much shame making a claim for damage caused by me!

  • Diane S said,

    #6. All of the above.

  • Christeen said,

    6. All of the above.

  • brknkls said,

    All of the above.

  • Hilary said,

    6. All of the above

  • Sarah C said,

    6. All of the above

  • Rita said,

    #3 – Covers damage for any reason whatsoever.

  • Benjamin Clark said,

    #3: covers damage for any reason whatsoever is definitely the most important to me.

  • gene said,

    All of the above!

  • joel a. said,

    All of the above.

  • Owen said,

    Covers damage for any reason whatsoever

  • jon said,

    All of the above.

  • FEV7 said,

    I think it’s “all of the above”

  • Autolycus said,

    All of the above

  • Josh F said,

    Covers damage for any reason

  • Danny said,

    #3 – Covers damage for any reason.

  • Aaron C said,

    Either 3 or 6…

  • BDF said,

    All of the above!

  • Lea said,

    6 – all of the above

  • Denise L said,

    Covers damage for any reason. (I was unaware of the great warranty)

  • Rich Harrison said,

    Covers damage for ANY reason.

  • Ari K said,

    There’s a reason why all my luggage is B&R…#6!

  • Jim A said,

    All of the above

  • Saul S. said,

    6. All of the above.

  • phill gold said,

    # 6. All of the above

    Thanks

  • Kevin B said,

    I never leave home without my B&R

  • Abhinav A said,

    #6. All the above

  • @THoltz said,

    Covers airline damage. They are the only ones that seem to ruin any and all of my luggage.

  • Pranu said,

    #6. All of the above

  • Justin Patterson said,

    Covers damage for any reason whatsoever

  • Ben L. said,

    All of the above!

  • george said,

    All of the above.

  • Charles R said,

    #3 for sure!

  • Ketan shah said,

    All of the above!

  • SF said,

    Covers damage for any reason.

  • Evan said,

    Great post! Airline damage!

  • Moses said,

    I would agree with most in choosing no. 3

  • Up&Away said,

    All of the above. When something breaks, I just want it fixed. Without hassle.

  • Joseph M said,

    #3 Covers damage for any reason whatsoever. Thanks for the cool contest!

  • Bill said,

    All of the above!

  • MSPpete said,

    Airline damage is most important to me, but all of the above is OK, too.

  • Bradley B. said,

    3) Covers damage for any reason whatsoever

  • Amanda S said,

    3. Covers damage for any reason. My current carryon is so beat up from being checked planeside on all the tiny regional jets.

  • Ralph L said,

    Easily #6 – All of the Above

  • DeltaFlyer said,

    A good warranty should cover all of the above.

  • Deva said,

    In 1994 I purchased a B&R carry-on. In 1999 my local dealer chose to replace it rather than repair, and it’s been going strong since. 1.3 million miles on 2 bags.

  • NewNomads said,

    #6 – no questions, just fixed.

  • R gage said,

    Covers damage for any reason

  • PamB said,

    6 – All of the above

  • Dan said,

    Covers damage for any reason!

  • Brian said,

    Covers damage for any reason whatsoever

  • Jimmy Y. said,

    #3: Covers damage for any reason whatsoever

  • Paul said,

    #3 covers damage for any reason!

  • Aly Z said,

    Covers damage for any reason whatsoever

  • Denis said,

    #6 – All of the above

  • Todd said,

    3 – Covers damage for any reason whatsoever

  • Ashley said,

    Covers damage for any reason whatsoever

  • Matt said,

    #6 all the above!!!!!

  • brian said,

    I think the most important one for me is #3- Covers damage for any reason whatsoever

  • Kit said,

    3-Covers damage for any reason whatsoever

  • Jason T said,

    Covers damage for any reason.

  • Brock said,

    #6 All of the above would be fantastic! Thanks for the chance :)

  • Eugene said,

    All of the above

  • Eamon said,

    Covers manufacturing defects.
    All of the above is very generous, I’d be happy with defects.

  • Em P said,

    Amazing, any reason at all!

  • Raj said,

    Warranty is transferrable.

  • John said,

    All of the above. I’ve been using only Briggs & Rieley fir travel for almost 10 years and it is the best. I’ve never been hassled when any have needed repairs and they always come back good as new.

  • Bryant said,

    All of the above!

  • Steelsnow said,

    Covers Damage for any reason

  • Lisa K said,

    #3 Covers damage for any reason!!!

  • Scott said,

    Love my two Briggs & Riley bags, and I was a lifelong Hartmann fan – any reason whatsoever is most important, as I never intend to let anyone else have either!

  • RKB said,

    All of the above would be great

  • mike rogerson said,

    all of the above!!

  • De said,

    I think the unconditional lifetime warranty is the undisputed champion if “warranties.” I don’t care I the warranty is transferrable or not (there doesn’t seem to be a large market for used luggage).

  • Mark said,

    All of the above

  • Brent said,

    Definitely all of the above!

  • Leigh said,

    #3 – Covers damage for any reason would be the most important for me, but all of the above is a close second!

  • Cameron said,

    Definitely Covers damage for any reason whatsoever

  • Margit A said,

    Sounds like a great company!

  • Kathy (Will Run For Miles) said,

    hi. My answer is all of the above. Also, in addition to having a great warranty, I want one that’s real not phantom. by this I mean – user friendly. that they have customer service who tells me where to bring the luggage, or make it easy and free to ship it. I’ve had lots of items with wonderful warranties that are useless because of all the hoops one has to jump through to use them.

    Kathy http://www.willrunformiles.com

  • Greg M said,

    6) All of the above.

  • Ken p said,

    100% coverage for any damage

  • Susan said,

    I think All of the Above is most important!

  • Ctbarron said,

    #3, covers damage for any reason. I love the one B&R I already have.

  • Julie P. said,

    All of the above

  • Donn said,

    Mainly #3

  • Jen said,

    #6 of course!

  • Jigar Shah said,

    #3 Covers damage for any reason whatsoever

  • Nathan Rader said,

    #3

  • NR said,

    All of the above.

  • mark w said,

    all of the above!

  • Xiaosong Li said,

    #6 All of the above

  • B said,

    All of the Above!

  • Noah Kimmel said,

    Obvious answer is all of the above, but #3 if you want to get specific.

  • Susan E said,

    #6, all of the above!

  • Truthiness said,

    All of the above. Pick me!

  • Sonomwine said,

    The reason I own several B&R bags:

    3.Covers damage for any reason whatsoever

  • Matthew said,

    One that covers airline damage. That’s how all of my bags end up kicking the bucket.

  • Josh said,

    Number 3!

  • Joe Z. said,

    All of the above

  • Nick said,

    Covers damage for any reason whatsoever

  • Nik said,

    #3. Covers damage for any reason whatsoever

  • rachel said,

    For me, I like #6

  • FF said,

    #3

  • Judy S said,

    6. All of the above.

  • Chris said,

    Covers damage for any reason

  • DANIEL MCCLANAHAN said,

    #6 ALL OF THE ABOVE

  • oneeyejack said,

    6. All of the above

  • pegs said,

    6. All of the above

  • Wesley P. said,

    Absolutely #3 – Damage Covered for Any Reason!

  • Shayna said,

    I like the transferability of the warranty.

  • Sean said,

    # 6 cover all of the above.

  • Terry H said,

    Covers damage for any reason whatsoever. Does it get any better than that?

  • Rebecca D. said,

    Covers damage for any reason whatsoever!

  • Fred F said,

    #6 Cover all of the above.

    Bonus comment: When I had my computer bag repaired I commented on wishing that the secondary compartments had lockable zipper pulls, and they rezipped them for free. A friend of mine got the same treatment.

  • Mary C said,

    Al of the above!!

  • Dave D said,

    Covers damage for any reason! My wife has a B&R larger suitcase, bought it specifically because of the warranty.

  • Curtis T said,

    Covers damage for any reason whatsoever

  • P said,

    all of the above.

  • Julie said,

    Covers damage for ant reason

  • JP said,

    Covers airline damage

  • Kim Z said,

    That is great to know. I have had to throw away bags because of broken zippers, wheels, etc. A warranty covering damage is great!

  • Ken said,

    All of the above.

  • HH said,

    #3. Cover damage for any reason.

  • Adam said,

    Definitely all of the above! Your blog swayed me to finally pull the trigger in the next week or so…Been eyeing a new Briggs & Riley carry-on along with the overpriced Tumi Alpha…gotta go with Briggs & Riley!

  • Unmesh said,

    Covers damage for any reason whatsoever

  • Jenn said,

    I think the most important warranty inclusion is to cover damage for any reason whatsoever.

  • Alex said,

    #3 – Covers damage for any reason.

  • Kevin said,

    Briggs & Riley warranties are the best. Not all lifetime warranties are created alike. I am a former Kirkland luggage fan, from Costco, which also offers a lifetime warranty — except they don’t make it so easy to get your bags fixed. So after my third Kirkland bag died, I made the switch to Briggs & Riley and couldn’t be happier. My local dealer also offers a loaner bag while mine is being serviced. It doesn’t get any better than that folks.

  • Luis A said,

    All of the above, just great!

  • John said,

    Covers damage for any reason

  • Gow said,

    Damage for any reason, like zipper pulls broken.

  • Justin R said,

    3. Covers damage for any reason whatsoever

  • gottoloveInk said,

    Would love to give them a try simply as anyone raves about their great warranty! So definitely #3 is a big plus.

  • Katherine said,

    Covers damage for any reason whatsoever. Ideally, of course.

  • Gizmosdad said,

    While “all of the above” is nice, honestly, the damage i care about is airline damage!

  • Farul said,

    #3 is the main reason I’d buy a B&R bag.

    The lack of a repair center in Kuala Lumpur however is the main reason I don’t have one yet…

  • tiffany l said,

    6, of course!

  • VC said,

    damage caused by anything is covered

  • robbabroad said,

    Hard to beat an all of the above answer! :)

  • Keith said,

    I’ve been using Eagle Creek bags for several years and they’ve held up pretty well.

  • Bill n DC said,

    All of the above I have had my B&R 21 baseline roll aboard since 1999. I had trouble with the handle being bent and not retracting all the way – which was a bummer in the overhead compartments. But had the local repair guy pick it up, fix the handle with newer model and 3 other repairs – squeaky wheel and two corners repaired then return it to my office. get company!!

  • Meredith P said,

    Covers damage for any reason, can’t beat that!

  • Harold said,

    All of the above. With #2 being – Damage for any reason whatsoever

  • George said,

    I would prefer the warranty that covers damage for any reason, since that’s great piece of mind!

  • Elizabeth said,

    The warranty coverage for a travel bag that is most important is #3 – Covers damage for any reason whatsoever.

  • Elena Vo said,

    Covers airline damage..I had a few very sad experiences with airlines in the past that mishandled my luggage. As a result of it,I could no longer use the pieces. Thanks for the generous giveaway!

  • susie said,

    Covers damage for any reason

  • mara s said,

    All of the above. Thanks for the chance to win a B&R bag!

  • Michael said,

    #6 – all of the above! (However, as many have noted, the best of the “above” is #3 – covers damage for any reason.)

  • Jennifer C. said,

    Warranty is transferrable — so I can give the bag to one of my sons.

  • Heather said,

    All of the above. My Samsonite looks like they towed behind the plane on the Tarmac!

  • Paul said,

    Covers damage for any reason whatsoever. Most of the time I’m not even sure how exactly it was damaged!

  • Chris said,

    #3-covers damage for any reason

  • Jeff said,

    All of the above!

  • Aleks said,

    Covers damage for any reason.

  • Alex said,

    Covers damage for any reason whatsoever

  • goo said,

    All of the above of course!

  • JB said,

    Covers damage for any reason.

  • Rick said,

    Damage for any reason would be my choice.
    Thanks.

  • Dave K. said,

    Covers damage for any reason

    Love my B&R laptop bag – would love to add a carry-on to it.

  • Sharon said,

    Covers damage for any reason!!! (Love my smaller Briggs & Riley–have used daily for five years!)

  • dwh said,

    Most important is #1. But All of the Above is great!

  • Srikant said,

    #3: covers damage for any reason whatsoever is definitely the most important.

  • Nkk said,

    #6 – All of the above

  • Cara said,

    #3. Covers damage for any reason whatsoever

  • Jason said,

    #6. All of the above

  • Travelmi said,

    3.Covers damage for any reason whatsoever

  • Nguyen said,

    I would go with #3: Covers damage for any reason whatsoever. Thanks.

  • David Goldman said,

    #3 – Covers damage for any reason whatsoever

  • Craig said,

    Covers Damage for Any Reason Whatsoever.

  • Pauline said,

    #3. Covers damage for any reason whatsoever.

  • Mike W said,

    #3!

  • Dave said,

    All of the above.

  • Sayyid C said,

    All of the above

  • S said,

    all of the above

  • dude26 said,

    All of the above duh:)

  • GeorgiaW said,

    #6 for All of the Above, but especially because they cover damage for any reason whatsoever! Love that!

  • Kevin G said,

    Covers damage for any reason. You never know who will abuse it!

  • Tom said,

    #6 all of the above

  • andrew said,

    damage for any reason.

  • Heather @ pass the dressing said,

    All the above. Of course!

  • Marc W said,

    I’m going with 6 – All of the above! Thanks for the giveaway!

  • Rani said,

    All of the above is amazing

  • Cabetca said,

    #3: Covers damage for any reason whatsoever seems to be the most important. I’d covet a B&R bag. Thanks for the opportunity to win one!

  • Eric said,

    Covers damage for any reason whatsoever

  • Carol said,

    Definitely “Covers damage for any reason whatsoever”!!
    So nice to have when the airline causes damage.

  • Peter said,

    Covers damage for any reason. Thanks!

  • CJ said,

    Covering damage for any reason is a huge lifesaver

  • Arnold said,

    All of the above.

  • Allison S. said,

    All of the above!

  • Mirya said,

    Covers damage for any reason whatsoever!

  • Devon said,

    It’s got to be the coverage for any reason

  • Chris said,

    All of the above.

  • Amitgu said,

    All of the above

  • Glenn said,

    6. All the above, but B&R is even better because they fix it, no questions, issues, or drama. A real pleasure to do business with.

  • Brenda said,

    All of the above

  • Carol said,

    all of the above

  • Eddy said,

    Definitely covering damages for any reason whatsoever

  • Magres said,

    damage for any reason, whatsoever.

  • Darryl Aldrich said,

    All of the above!

  • Jason A said,

    6. All of the above!

  • Steve W said,

    all of the above.

  • Jennifer said,

    All of the above. I love Briggs & Riley because they stand by their product! I only buy their luggage because it lasts forever!

  • VanessaVL said,

    All of the above

  • Scott H said,

    3. Covers damage for any reason whatsoever – I understand the marketing dept’s inability to leave it at that, but really, what more needs to be said?

    Planning first trips to Europe soon and need to find a carry to fit the small EU limits. Would love to have a Briggs & Riley!

  • Daniel G said,

    I would like covers airline damage. Damage for any reason is above what I would expect.

  • Beth L said,

    Honestly, shouldn’t airlines be responsible for their damaging ways?!? With that said, i still like “all of the above”.

  • Spencer W. said,

    Definitely one that covers damage for any reason whatsoever would be appreciated!

  • Michael H.(oldfox) said,

    Covers damage for any reason whatsoever………. I travel a lot and have had my bags damaged by airlines, by taxi drivers, and by hotels. I read about Briggs & Riley in the post. Sounds great and I would love one!!

  • ES said,

    Covers damage for any reason whatsoever. I love B&R!

  • Ben said,

    All of the above!

  • Byron said,

    All of the above!

  • Henry said,

    Covers damage for whatever reason!

  • David said,

    Covers damage for any reason

  • Nigel Long said,

    #6. All of the above – for a lifetime

  • Jimmy Rodriguez said,

    #6 All the above!

  • John B said,

    #6 all of the above

  • Suzy S. said,

    #6 – All of the above

  • Stephen said,

    Definitely #3 (I would say all of the above, but I consider that cheating!)

  • Briggs & Riley Luggage at a Discount - Deals We Like said,

    [...] if you do not want to spend a massive amount on luggage, head over to Points, Miles, and Martinis blog as he is giving away a free piece of luggage just for entering his [...]

  • Christy said,

    #3 for sure!!!!

  • bob C. said,

    #6. All of the above.

  • marc said,

    #6 says it all.

  • lorrie said,

    #6 all of the above

  • daniel said,

    number six

  • nicole w. said,

    all of the above

  • Jeffrey said,

    All of the above is nice but #3 is most important on the list

  • jp winters said,

    all of the above

  • SW said,

    all of the above

  • Ben said,

    #6, all of the above

  • KSS said,

    #3, covers damage for any reason whatsoever.

  • Matt said,

    # 6 – All of the above is all encompassing!

  • Tania P. said,

    Covers damage for any reason whatsoever

  • Arthur H said,

    All of the above

  • Dee Tee said,

    3. Covers damage for any reason whatsoever

  • Steven C said,

    #6 All of the above.

  • Liz R. said,

    All of the above

  • Benjamin said,

    6 – All of the above

  • Jason said,

    I was going to say #2, covers airline damage, but if it covers that, it might as well cover everything. So I’ll go with #3 Covers damage for any reason whatsoever,

  • GMASH said,

    #6 – It should cover all of the above to be a perfect value for money.

  • Wendy said,

    All of the above.

  • Mike said,

    Covers damage for any reason whatsoever

  • Vince said,

    I Believe 1, 4, & 6 should be the priority. Bags are items that get used in an environment where they might be damaged, asking a company to warranty their product for any reason is not fair to ask imo. Also airlines should cover damage that they inflict upon our bags, not the manufacturer of the bags themselves.

  • paul m. said,

    #6 All of the above!

  • Sandeep said,

    #3 is pretty much all I would need!

  • Joe C. said,

    Covers Damage for Any reason. The styles I can live without. But give me a bag that gets repaired for any damage, and it will be the only bag I use for life.

  • tommyx said,

    Covers damage for any reason whatsoever

  • Rachel T said,

    #3 is most important to me. Damage can happen at any time.

  • Or N said,

    3. Covers damage for any reason whatsoever

    Thank you!

  • Elaine F said,

    All of the above! Of course!

  • Joe said,

    3. Damage for any reason is most important. I like my Briggs bags a great deal

  • Jonathan said,

    Cover ALL damage!

  • Ang said,

    all of the above

  • Paul said,

    Covers damage for any reason whatsoever.

  • James M said,

    Covering damage for any reason.

  • Natalie said,

    All of the above!

  • Becky said,

    #6. All of the Above

  • Linda said,

    #3 covering damage for any reason

  • Gideon said,

    all of the above

  • Jo said,

    Covers damage for anything! I LOVE Briggs and Riley luggage!

  • Karla said,

    Covers damage for any reason whatsoever.

  • Linda R said,

    6 all of the above……it’s gotten too easy for manufacturers to find some escape clause.

  • Andy O said,

    All of the above

  • Deborah said,

    #6. The warranty even covered my bag that was run over by a shuttle bus!

  • Trevor said,

    Covers damage for any reason.

  • Chris B said,

    #3 Covers Damage for Any Reason is definitely the most important.

  • Kristina said,

    Covers damage for any reason whatsoever

  • Jonathan Gullery said,

    3. Covers damage for any reason whatsoever
    This sounds like a total luxury, and sounds like they’d even cover my having made some dumb mistake!

  • Deb W said,

    #3 says it all

  • Kathy L said,

    6 all of the abovr!

  • Corey s said,

    All of the above
    The most important to me is the zipper, the wheels and the handle.
    If the bag has a shoulder step, it must be included too

  • domestic diva said,

    Covers any damage for any reason.

  • Ellen said,

    Covers airline damage

  • Flip said,

    All of the above!

  • Joe said,

    Covers any damage for any reason.

  • awg137 said,

    #6 all of the above.

  • Mike said,

    #6 – All of the above

  • Steve said,

    #6 all of the above.

  • Joyce said,

    I love it! I think #6 is my lucky number.

  • Anne said,

    Covers Any Damage for ANY reason is important. I also like the transferable aspect. I had a wheel on a garment bag quit turning toward the end of a warranty period. I’d only used the bag a few times when traveling with evening clothes. The receipt was long gone so no under warranty repairs. Cost to repair was so high I simply tossed the bag.

  • Joey m said,

    Covers damage for any reason

  • Matt said,

    #6 covers them all.

  • Linda S. said,

    #6: all of the above!

  • elaine said,

    Covers Any Damage for any reason and high quality of products used in making their luggage.

  • Jennifer said,

    Why not go with all of the above!

  • Emmanuel said,

    #6 All of the above

  • Have you entered our Briggs and Riley luggage giveaway? - Points Miles and Martinis said,

    [...] win any carry-on from any Briggs & Riley collection. To enter simply leave a comment over in the official entry post answering the following question: What type of warranty coverage for a travel bag is most [...]

  • Dennis said,

    More of a chance you would not need warranty anyway, as they are constructed very well

  • Jon said,

    Absolutely, “All of the above” #6

  • Lucy H said,

    Covers damage for any reason.

  • viguera said,

    all of the above are important IMO

  • David J said,

    Covers damage for any reason whatsoever!

  • nelsonjo said,

    Yes, please! A warranty covering any type of damage is important.

  • Curtis said,

    6. All of the Above

  • Emily said,

    All of the above! Thanks.

  • Rich Harrison said,

    Covers damage for any reason whatsoever!

  • Chris D. said,

    It’s amazing that any company today will offer that kind of warranty. All of the above is a path to repeat customers.

  • Johnny Kalsi said,

    The Answer is all of the above
    Thanks

  • Rich said,

    I need it bad !!!

  • SBG said,

    All of the above… I’d want it all!

  • BDF said,

    All of the above

  • Jordan said,

    Covers damage for any reason whatsoever

  • Bruce Rubin said,

    All of this above is brilliant!

  • rookie10 said,

    All of the above

  • Rae said,

    #3, cover damage for whatever reason

  • Lisa said,

    For me it’s number 6 (all of the above)

  • Husna said,

    All of the above! Happy V day

  • Keith said,

    All of the above

  • Ali said,

    Covers damage for any reason!!

  • Bowman Hall said,

    All the above!

  • Scott C said,

    Covers damage for any reason whatsoever

  • Mike said,

    All of the above!

  • Marshall said,

    All of the above!

  • Brady said,

    6. all of the above

  • Peter Mason said,

    Covers damage for any reason whatsoever.

    That is what is most important to me.

  • laurent said,

    6. All of the above

  • Karl Mitchell said,

    #6. All of the above!

  • Jules said,

    All of the above. I love B&R and I love Points, Miles & Martinis! Thanks for the awesome contest! I hope I win!!

  • Jeff said,

    I like “Covers damage for any reason whatsoever”

  • Yong said,

    Covers damage for any reason whatsoever

  • Jack said,

    #6! All of the above

  • Max J said,

    Number 6!

  • VIvek D said,

    All of the above is expected from such expensive luggage

  • Robert P. said,

    Covers damage for any reason

  • J Aizen said,

    All of the above. I have used their warranty to great success in the past. Time for a new one ;)

  • Robert B. said,

    Covers damage for any reason whatsoever

  • Mongkorn said,

    All of the above!

  • Mike said,

    All of the above. The limitations of the Samsonite warranty drive me nuts sometimes :)

  • Jen Goecke said,

    Certainly #3 :) But I beat a bag up pretty quickly…so if it lasts 2 years, I’m thrilled lol.

  • JamesP said,

    All of the above. Thanks for the contest! My American Tourister is ripe for retirement.

  • Elliot B. said,

    #2 Covers airline damage

  • Ontherun said,

    All of the above. I go through a bag about every 18 months

  • Jansen said,

    Six.

  • Ethan said,

    all of the above!

  • Diane L. said,

    All of the Above. BNR is the best.

  • George said,

    #3 Damage for any reason

  • Brett said,

    6. All of the above!

  • Huang Y said,

    All of the above!

  • Paul said,

    Covers Damage for any reason

  • DJ S said,

    Covering damage for any reason is top notch

  • Mark said,

    Would love to have one!

  • kaye s said,

    Warranty is transferrable

  • Kevin said,

    Covers damage for any reason whatsoever. Being on the road quite frequently- this is the sole reason why B&R is probably superior than any other brands. I’m not even sure if Tumi offers similar warranty.

  • Rs said,

    All of the above

  • W4 said,

    All of the above!!

  • Nick H said,

    All of the above – thanks for the great blog!

  • Abhinav G. said,

    Definitely 6. All of the above

  • David said,

    #3. Covers damage for any reason

  • Carlo said,

    All of the above :)

  • Eager Traveler said,

    6. All of the above

  • Tim C. said,

    6. All of the above

  • yj said,

    all of the above

  • Geri J. said,

    All of the above. I value companies that stand by their products.

  • Shamus said,

    No. 6: All of the above.

  • Naina said,

    # 6 – all of the above. Of course :)

  • mowogo said,

    Airline damage, as they can really mess it up

  • Sandy said,

    All of the above

  • caveman said,

    All of the above

  • Jennifer said,

    Covers damage for any reason

  • Paul W said,

    All of the above

  • Xavier said,

    Covers damage for any reason whatsoever

  • Guil said,

    Covers damage for any reason whatsoever. That explains it all :)

  • Eric said,

    Covers damage for any reason, whatsoever.

  • AJ said,

    Covers damage for any reason whatsoever

  • Jeff said,

    The above, why of course!

  • Faye said,

    Coverage for any reason!!

  • Kevin said,

    #3 Covers damage for any reason whatsoever….

  • Hrishika said,

    Really want a great suitcase for all my travel

  • MJ said,

    #6 All of the above listed reasons – could really use a great carry-on!

  • Norm said,

    #6, all of the above!

  • Jenny said,

    Covers damage for any reason whatsoever! :)

  • Rudy said,

    #6, all of the above.

  • Kathy said,

    All of the above!

  • Joe said,

    6. All of the above

  • Peter said,

    All of the above!

  • Nick R said,

    Covers damage for any reason whatsoever

  • Barbara said,

    All of the above, a suitcase for forever.

  • SinghD said,

    Covers damage for any reason whatsoever

  • Bob said,

    #4 Warranty is transferable.

    Once I don’t win the free bag, I’m going to hit CL to look for a used one!

  • Michael said,

    So cool!

  • Gregory said,

    6. All of the above

  • shel said,

    Covers airline damage

  • Paul said,

    Covers damage for any reason!

  • Fred said,

    The “covers airline damage” part of the warranty is most important to me, and it’s the main reason my last few pieces of luggage were all from Briggs & Riley.

    When I was a kid, I remember the commercial with the gorilla flinging passengers’ suitcases around the way a toddler might play with empty cardboard boxes. I (and lots of other people) mistakenly remembered the luggage company as Samsonite, but it was actually American Tourister (thanks, Google!). After flying numerous 50K to 100K-mile years since then, I’m more convinced than ever that gorillas really are abusing our bags moments after the conveyer belt whisks them out of sight. Why? Well, I have yet to see anything happen at the gate, on the tarmac, or in the baggage claim area that explains the amount of damage heaped upon my bags, and – believe me – I’ve spent plenty of time waiting for a flagrant foul to happen on my watch.

    So, it’s gorillas, as it has been for at least forty years, when that controversial undercover footage first surfaced on TV. What do they do exactly? On my bags, they’re obsessed with the solid metal zipper pulls, which the gorillas tweak and twist like cherry stems, most likely in retaliation for my careful habit of not packing anything interesting in my checked luggage. If the gorillas happen to be really worked up, they may decide to move on to the zipper track and teach it a lesson or two as well.

    How many manufacturers cover this sort of damage in their warranty? Not many, but Briggs & Riley will. The gnarled zipper pulls aren’t a big deal, generally requiring nothing more than a short stay at a local reseller. The ganked-up zipper track, however, ended up turning into a total replacement, which was an exact match of my original bag, except in brand-new condition. Their repair department may hope they’ve seen the last of me, but as long as I keep traveling, and gorillas continue to be economical to employ, I’m fairly certain I’ll keep traveling with Briggs & Riley luggage and sending them the victims when the gorillas attack (and they will).

  • David K. said,

    #6 All of the above! :)

  • Tom said,

    All of the above

  • Jeff W said,

    Covers damage for any reason whatsoever

  • Kirk Martin said,

    3.Covers damage for any reason whatsoever.

    Have two pieces of B&R luggage, but would love to get my hands on one of the newest models!

  • Pat B said,

    I like it covers damage for any reason whatsoever

  • Bob said,

    Covers damage for any reason whatsoever. Sounds like a great warranty!

  • Emman said,

    #6 – ALL OF THE ABOVE

  • Edith said,

    All of the above

  • Bob said,

    covers damage for any reason, lifetime warranty

  • Jonathan Wishnev said,

    Covers damage for any reason (since the airline usually wont!)

  • Michael W Travels said,

    Not sure if it’s too late to enter. My choice- covers damage for any reason whatsoever

  • Hutch said,

    All of the Above

  • Frequent Grouponer said,

    all of the above

  • Steve Turner said,

    All of the above… Pick me

  • RestlessLocationSyndrome said,

    Covers damage for any reason whatsoever.

    Would love to add another to my collection and what better gift to receive for my birthday.

  • IterfacioIndeed said,

    Covers damage for any reason whatsoever.

    I do need a new carry on.

  • Carole said,

    I love good customer service companies. Based on my little bit of research, Briggs & Riley are good in that area, plus people love the product.

  • Anita said,

    Absolutely great
    #3 for us

  • Mary M said,

    3. Covers any damage.

  • Samuel said,

    6. All of the above.

  • Mona B. said,

    #3 any reason whatsoever

  • JAbrams72 said,

    Definitely 6. All of the Above.

    The reason being that it needs to cover damage for any reason, but a couple of times I’ve given old luggage to family members and replaced mine at times, so I think it’s really crucial that it’s transferrable as well!

  • RaymondN said,

    A warranty covering any type of damage is important.

  • winston said,

    3 – have a tumi carryon and thier warranty has gone downhill and takes forever to repair

  • Brian said,

    all of the above.

  • Frieda said,

    All of the above

  • Mike H said,

    All of the above!!!!

  • Cathleenn said,

    Covers damage for any reason, though some other manufacturers don’t even cover manufacturing defects!

  • steve said,

    covers any damage

  • Andre said,

    #3 – I like no hassle warranties. Who knows why exactly the luggage got damaged?

  • Joe Pigott said,

    Covers damage for any reason whatsoever!

  • Sophia said,

    Answer 6: All of the above!

  • H.T. said,

    My answer’s “6. All of the above”

  • Scott M. said,

    Number 3-Covers damage for any reason

  • Austin said,

    Definitely no. 6 – All of the Above

  • Edith C said,

    #6 (All of the above)

  • Brendan said,

    Number 3, Covers damage for any reason whatsoever

  • TerryO said,

    3 – covers damage for whatever reason. I’m clumsy, what can I say?

  • Don G said,

    3 – Covers Damage for any reason

  • Woofly said,

    Covers damage for any reason whatsoever

  • JeffreyP said,

    #3 is the best!

  • James Young said,

    Covers damage for any reason whatsoever

  • Eric Charlson said,

    I have lost so many suitcases to damage, free replacement would be great!

  • Kyle said,

    #6 All of the above!

  • Ryan said,

    You can’t go wrong with number 6!

  • Mark said,

    #3, ’nuff said!

  • Tom said,

    #6, all of the above

  • Paul said,

    For any reason. Thanks for the opportunità.

  • Rick said,

    #3 – Covers damage for any reason whatsoever

  • Rex said,

    #6 – all of the above…

  • Michael said,

    #3 – Covers damage for any reason whatsoever

  • Dina said,

    #3 covers damage for any reason.

    We do have some of this luggage and it is really nice quality.

  • DCA Rob said,

    #6 All of the above

  • Dave said,

    It’s gotta be #6, the all inclusive warranty. I can only imagine how many times in the past this could have been put to good use.

  • Derek said,

    I like “covers all collections” nice to know that I can buy any B&R bag and get the same coverage unlike some other luggage makers.

  • Greg Kennedy said,

    Covers damages for any reason

  • Did you win the Briggs and Riley Giveaway?! - Points Miles and Martinis said,

    [...] the winner of the Points, Miles and Martinis Briggs and Riley Giveaway [...]

  • World Traveler said,

    All of the above.

  • karsh said,

    absolutely all of the above!

  • Rob said,

    Covers damage for any reason whatsoever

  • David said,

    All of the above!

  • NJ said,

    Covers damage for any reason whatsoever

  • DB said,

    Definitely the best reason is that it covers damage for any reason. They have a great reputation; I’d love to own one!

  • paige said,

    Covers damage for any reason whatsoever – unlimited warranty is the way to go!

  • Cindy L said,

    All of the above is great .. any reason # 3 damage for any reason .. is awesome .. I need one of these carry on bags bad!!

  • Carry on luggage said,

    Thanks for sharing this type of post for all of us..I just want to say keep it u…:-)
    Carry on luggage

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    [...] month we ran a Briggs & Riley Carry-On giveaway where one lucky winner took home a brand new Briggs & Riley Carry-On with a great life-time [...]

  • Win A Briggs & Riley TORQ™ Bag – Comment To Enter - Points Miles and Martinis said,

    [...] previously shared our love of Briggs & Riley bags in the past here at Points, Miles & Martinis. Now we are excited to bring you a chance to win a bag from [...]

  • Winner Of Briggs & Riley TORQ™ Collection Bag - Points Miles and Martinis said,

    [...] previously shared our love of Briggs & Riley bags in the past here at Points, Miles & Martinis. And earlier this week we were excited to bring you a chance [...]

  • T-68: Luggage for an Around the World Trip | Adventures in Traveling said,

    […] suitcase, but I hear that people who have them are happy with them.  Other people rave about Briggs & Riley, which is in the same (high) price […]

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