Delta Transcontinental BusinessElite JFK-LAX Flight Review - Points Miles and Martinis


This past week I found myself having to fly between New York (JFK) and Los Angeles, so decided to give Delta a try in hopes of getting upgraded to BusinessElite since I am a Platinum Medallion.

Luckily, I did get upgraded at the gate, and was quite impressed with the seat and the food onboard this 6 hour cross country flight.

I checked in at JFK, in the dedicated Sky Priority area which had no line, and quickly went through the TSA Pre-Check line, and was in the new Delta Terminal 4 SkyClub in no time.

Screen Shot 2013-11-26 at 10.02.18 PM

I was able to sample some Johnie Walker whiskey, since Delta has set up a pop-up store in some of their SkyClubs for the holiday season.

Screen Shot 2013-11-26 at 10.02.35 PM

However, while I thought it was a nice day out, Delta for some reason must of thought it was too cold, since the SkyDeck was closed. It will be interesting to see if Delta closes it all winter, or if they will open it at all.

Screen Shot 2013-11-26 at 10.02.42 PM

I checked out the new showers at the SkyClub as well. This SkyClub has six showers, so there was no wait.

Screen Shot 2013-11-26 at 10.04.43 PM

Headed to Los Angeles, I was on a 767-300ER which had 26 seats in BusinessElite. I believe there were about 15 upgrades according to the gate information display screens.

Screen Shot 2013-11-26 at 10.04.21 PM

These seats fully reclined to 180 degrees and feature individual video displays, and had the new Westin Heavenly bedding, pillow and a Tumi amenity kit.

Screen Shot 2013-11-26 at 10.04.28 PM

Appetizer Selection

Screen Shot 2013-11-26 at 10.05.06 PM

Entree Selection

Screen Shot 2013-11-26 at 10.05.43 PM

Dessert and Wine Selection

Screen Shot 2013-11-26 at 10.09.11 PM

Starting off with a Rum and Coke. Delta no longer offers hot nuts on these flights, and instead offers a bag of Almonds. Personally, I prefer the hot nuts and think offering those are classier as well, so I hope they will consider switching back.

Screen Shot 2013-11-26 at 10.09.22 PM

Delta is also now serving from a cart in BusinessElite. This was how Northwest did it back in the day, so it seems that Delta is going to give this a shot. They now have Smart Water and Pellegrino onboard in BusinessElite.

Screen Shot 2013-11-26 at 10.09.33 PM

For the appetizers, they offered an ample amount of food that was all quite tasty.

Screen Shot 2013-11-26 at 10.09.43 PM

For the entree, I decided on the beef tenderloin, which came with sautéed spinach and a side of potatoes. All were very good and flavorful.

Screen Shot 2013-11-26 at 10.09.52 PM

For dessert, I opted for the gelato. Everytime I order ice cream or gelato on Delta, it is always frozen as a rock and you have to pick away at it, so possibly they could take these out sooner and let them thaw out.

Screen Shot 2013-11-26 at 10.11.34 PM

Prior to landing, we were served warm chocolate chip cookies which were great.

Screen Shot 2013-11-26 at 10.11.44 PM

The economy cabin also offers personal video monitors in every seat as well.

New Terminal 5 Lobby at LAX

Screen Shot 2013-11-26 at 10.11.53 PM

Delta has just opened the new east wing lobby section at LAX. It is a lot more open than before and has more check-in kiosks and counter check-in locations.

Screen Shot 2013-11-26 at 10.12.01 PM

There is a dedicated Sky Priority check-in area, which had no one in line!

Screen Shot 2013-11-26 at 10.12.10 PM

As well as a dedicated area for the new hourly San Francisco Shuttle service.

Bottom Line

Overall was very impressed with the flight, and I want to point out that the WiFi on this flight was extremely fast. The seat was very comfortable for a transcontinental flight, and it’s nice that as a Medallion you are upgrade eligible.

The NYC based crew I had could of been more attentive by addressing passengers by name during meal service. They would also disappear into the galley for long periods of time. Crews can be very hit or miss, and I just happened to get an unlucky one.

Have you flown JFK-LAX on Delta recently? What was your experience?

Sign up for Email || Twitter || Facebook || Tips & Tricks

Hotel Offers || Airline Offers || Bank Offers || Cash Back Offers

Add A Comment

home top

Some of the links within Points, Miles & Martinis will pay a small commission. Points, Miles & Martinis may be compensated if consumers choose to apply for these links and ultimately get approved for them. Points, Miles & Martinis takes no responsibility for any decisions and / or outcomes resulting from consumer's own actions. This proprietor of this site is not a financial adviser, nor should be relied upon for individual advice. This site should be considered for entertainment purposes only.

DISCLAIMER: This content is not provided or commissioned by American Express. Opinions expressed here are author's alone, not those of American Express, and have not been reviewed, approved or otherwise endorsed by American Express. This site may be compensated through American Express Affiliate Program.