Via Lucky, American AAdvantage will give you 500 miles for “liking” both American Airlines and American AAdvantage on Facebook and then completing a brief survey.
It’s one page, a handful of questions, basically what are your favorite loyalty programs and why?
Miles should post in 6-8 or less. Easy and fast to take.
The survey is on offer through December 17 or until 200,000 people complete it.
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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
Is it open to people from worldwide?
I hate to say it but I’m not a bit impressed with American airlines!! Atleast for the baggage handlers!!! Looks like all our luggage went through a crusher a brand new ice chest crushed and half the grocery items were gone and no one cared very very disappointed customer Jeremy Smith 208-240-5491
I had two flights on Oct 14th. One from Tampa, the to Dallas. You don’t give enough time between flights and my connecting flight took off early. NOT ONE attendant even smiled on either flight. Why are they so crabby looking and short? Not that I asked them anything, I wouldn’t have dared. On 10/24 had a flight from MSP to Miami, was about the same, but on my flight from Miami to Tampa was good and for the first time the crew all smiled.
I and my husband use to love flying with American Airlines years back. Now I’m very dissatisfied with the service.
AA Record Locator RYGVMO ICT/DFW
#1 I and my husband requested wheel chair service for our roundtrip from Wichita, KS to Shreveport Louisiana May 21, 2015 (flight 3101) returning May 24, 2015 (flight 2732). On May 20 I was contacted by phone from American Airlines confirming our request for wheel chair service and I was told the procedures once we arrived at the airport. We got to the airport 2 hours in advance of our flight time as requested, checked in and no wheel chair service available period. My husband had a fractured leg and I am recovering from 2 hip surgeries. No staff/representative volunteered to wheel us to the check in point so my husband put me in a wheel chair and wheeled me. This happened twice on our trip. By the time we reached our destination his leg was throbbing. This is totally unacceptable.
#2 After getting off the plane from Wichita in Dallas, my husband and I got separated from one another. The wheel chair assistant didn’t know where she was to go and was ready to put him on the tram without me. He was really upset about this and actually told her she didn’t know what she was doing.
#3 On three occasions your agents at the boarding counter told me that there was no pre-board for those that needed additional time or assistance boarding the plane so my husband and I had to board separately instead of together.
#4 Also, American Airlines attire has a lot to be desired. Your staff should dress to impress. After all, not only people in general fly with AA but well to do folks as well. Staff needs to take more pride in how they look.
#5 If you are want to be competitive with other airlines you need to do some serious training and re-training on customer service and doing it with a smile.