But I Am a Diamond Guest!

by Gary Leff

This is from three years ago, and I’ve shared it before, but it never gets old:

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. i just watched this again yesterday. I am as bad with this as my kids watching the same disney flick over and over. You just wish you could show this to people who play the “I am a diamond card” at the time it is happening. When I see them at the airport or the hotel, I instinctively want to play this video for them. Of course, they would say, OBVIOUSLY, they aren’t talking about ME int his video, becaue my situation is different.

  2. Same here – I received a lot of laughs and even an upgrade at a few full-service Hyatts when I’d break out the monotone, “But I am a Diamond Guest” imitation with the front desk.

  3. Funny! If you have not already seen the IPhone HTC one on youtube do yourself a favor and watch it. You’ll be rolling on the floor.

  6. The ending reminded me of the time my mother in law was flying to FLL and lost her hotel reservation, so she wasn’t sure of the hotel name. Her last words as I dropped her off at the airport were “no problem, I’ve been to this hotel before and it’s easy to find — it’s right on the beach!”

  7. Petulant child! I want to memorize this! No wait….that would be dangerous I work in customer service.

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