2015 Freddie Awards

Delta Flight Museum | Atlanta, GA
April 30th, 2015

The winners. The Freddie Awards (also known as the “Freddies”) are the most prestigious consumer-generated awards in the travel industry and allow travelers around the globe to give voice to their opinions of which frequent flyer and hotel loyalty programs offer the best value. Introduced in 1988, this is the 27th Anniversary of the Freddie Awards.


Airline

Program of the Year — American Airlines – AAdvantage

Best Elite Program — American Airlines – AAdvantage

Best Promotion — Avianca – LifeMiles

Best Customer Service — Southwest Airlines – Rapid Rewards

Best Redemption Ability — Southwest Airlines – Rapid Rewards

* Up and Comming Program of the Year — Avianca – LifeMiles


Hotel

Program of the Year — Marriott Hotels – Marriott Rewards

Best Elite Program — Hyatt – Gold Passport

Best Promotion — Choice Hotels – Choice Privileges

Best Customer Service — MGM – M life

Best Redemption Ability — Starwood – Starwood Preferred Guest

* Up and Comming Program of the Year — MGM – M life


Credit Card

Best Loyalty Credit Credit — Southwest Airlines – Rapid Rewards Premier Card

Airline

Program of the Year — AIR FRANCE/KLM – Flying Blue

Best Elite Program — AIR FRANCE/KLM – Flying Blue

Best Promotion — AIR FRANCE/KLM – Flying Blue

Best Customer Service — Lufthansa – Miles & More

Best Redemption Ability — AIR FRANCE/KLM – Flying Blue

* Up and Comming Program of the Year — Aegean Airlines – Miles+Bonus


Hotel

Program of the Year — Accor Hotels – Le Club Accorhotels

Best Elite Program — Starwood – Starwood Preferred Guest

Best Promotion — Accor Hotels – Le Club Accorhotels

Best Customer Service — Starwood – Starwood Preferred Guest

Best Redemption Ability — IHG – IHG Rewards Club

* Up and Comming Program of the Year — Wyndham – Wyndham Rewards


Credit Card

Best Loyalty Credit Credit — Flying Blue American Express Card

Airline

Program of the Year — Virgin Australia – Velocity

Best Elite Program — Etihad – Etihad Guest

Best Promotion — El Al – Matmid Club

Best Customer Service — Virgin Australia – Velocity

Best Redemption Ability — Virgin Australia – Velocity

* Up and Comming Program of the Year — Saudia Airlines – Saudia Alfursan
* Up and Comming Program of the Year — El Al – Matmid Club


Hotel

Program of the Year — Accor Hotels – Le Club Accorhotels

Best Elite Program — Hyatt – Gold Passport

Best Promotion — Accor Hotels – Le Club Accorhotels

Best Customer Service — IHG – IHG Rewards Club

Best Redemption Ability — Starwood – Starwood Preferred Guest

* Up and Comming Program of the Year — Best Western – Best Western Rewards


Credit Card

Best Loyalty Credit Credit — ADCB Etihad Guest Card



(Complete statistics and listing of all programs.)

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