2015 Freddie Awards
Delta Flight Museum | Atlanta, GA
April 30th, 2015
The winners. The Freddie Awards (also known as the “Freddies”) are the most prestigious consumer-generated awards in the travel industry and allow travelers around the globe to give voice to their opinions of which frequent flyer and hotel loyalty programs offer the best value. Introduced in 1988, this is the 27th Anniversary of the Freddie Awards.
Americas
Europe & Africa
Middle East & Asia/Oceania
Airline
Program of the Year — American Airlines – AAdvantage
Best Elite Program — American Airlines – AAdvantage
Best Promotion — Avianca – LifeMiles
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Redemption Ability — Southwest Airlines – Rapid Rewards
* Up and Comming Program of the Year — Avianca – LifeMiles
Hotel
Program of the Year — Marriott Hotels – Marriott Rewards
Best Elite Program — Hyatt – Gold Passport
Best Promotion — Choice Hotels – Choice Privileges
Best Customer Service — MGM – M life
Best Redemption Ability — Starwood – Starwood Preferred Guest
* Up and Comming Program of the Year — MGM – M life
Credit Card
Best Loyalty Credit Credit — Southwest Airlines – Rapid Rewards Premier Card
Airline
Program of the Year — AIR FRANCE/KLM – Flying Blue
Best Elite Program — AIR FRANCE/KLM – Flying Blue
Best Promotion — AIR FRANCE/KLM – Flying Blue
Best Customer Service — Lufthansa – Miles & More
Best Redemption Ability — AIR FRANCE/KLM – Flying Blue
* Up and Comming Program of the Year — Aegean Airlines – Miles+Bonus
Hotel
Program of the Year — Accor Hotels – Le Club Accorhotels
Best Elite Program — Starwood – Starwood Preferred Guest
Best Promotion — Accor Hotels – Le Club Accorhotels
Best Customer Service — Starwood – Starwood Preferred Guest
Best Redemption Ability — IHG – IHG Rewards Club
* Up and Comming Program of the Year — Wyndham – Wyndham Rewards
Credit Card
Best Loyalty Credit Credit — Flying Blue American Express Card
Airline
Program of the Year — Virgin Australia – Velocity
Best Elite Program — Etihad – Etihad Guest
Best Promotion — El Al – Matmid Club
Best Customer Service — Virgin Australia – Velocity
Best Redemption Ability — Virgin Australia – Velocity
* Up and Comming Program of the Year — Saudia Airlines – Saudia Alfursan
* Up and Comming Program of the Year — El Al – Matmid Club
Hotel
Program of the Year — Accor Hotels – Le Club Accorhotels
Best Elite Program — Hyatt – Gold Passport
Best Promotion — Accor Hotels – Le Club Accorhotels
Best Customer Service — IHG – IHG Rewards Club
Best Redemption Ability — Starwood – Starwood Preferred Guest
* Up and Comming Program of the Year — Best Western – Best Western Rewards
Credit Card
Best Loyalty Credit Credit — ADCB Etihad Guest Card
(Complete statistics and listing of all programs.)
