Tips, Tricks, and Travel with Lucky

Why Hyatt’s “Big Welcome Back” promotion is ridiculously awesome

As I just blogged about, it looks like we know what Hyatt’s “Big Welcome Back” promotion will look like. The most exciting part is one free night for every two stays. And while they offer that almost every year through their fourth quarter promotion, the redemption period doesn’t work nearly as well for me then as it does now. Here you can use your free nights during peak summer periods.

So let’s do the basic math. My plan is to stay at a local Hyatt hotel which is under $100 per night all-in. Using Costco gift cards I bring the total cost down to $80 per stay. That means every two stays cost me $160. As luck would have it, my local Hyatt has a “G3″ bonus, which nets me an additional 1,500 points per stay. And as a Hyatt Diamond I get 1,000 points per stay as my welcome amenity. And then I earn around 500 points per stay as my base points.

Add it all up and I’m looking at one free night at any Hyatt hotel in the world and 6,000 points for every $160 in stays. One free night at a top Hyatt hotel costs 18,000 points, so that’s a third of a way to yet another free night. If we want to make the math really easy, $480 in stays (six stays) nets me four free nights at any Hyatt. That’s $120 per night!

You can expect that my summer travel plans now include the Park Hyatt Paris, Hong Kong, Tokyo, and Buenos Aires.

I’m pumped!

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Looks like we know what Hyatt’s promotion will be….

While there’s no official announcement by Hyatt yet, several FlyerTalkers have now confirmed that Hyatt’s “Big Welcome Back” promotion will be either one free night OR 5,000 points after every two stays. Apparently this promotion runs from March 26 through June 30, and free nights can be redeemed April 1 through August 31.

This is incredible. I’ll make a post breaking down just how profitable this promotion can be in a bit.

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100 free Priority Club points

You can earn 100 Priority Club points for taking this five second survey. Points post instantly. If you don’t know the answers to the questions you have issues that I can’t help you with. :D

The points post instantly.

(Tip of the hat to Gary)

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Asia on a Whim: TPA-MIA-JFK on American with a visit to the MIA Flagship Lounge

Introduction
TPA-MIA-JFK on American with a visit to the MIA Flagship Lounge
The Andaz Wall Street
JFK-SFO on American Flagship Service with a visit to the JFK Flagship Lounge
SFO-HKG on Cathay Pacific with a visit to the BA F lounge
The Wing and HKG-DPS on Cathay Pacific
The Grand Hyatt Bali
The InterContinental Bali
DPS-HKG on Cathay Pacific
The Hyatt Regency Hong Kong Sha Tin
The Wing and HKG-SFO on Cathay Pacific
SFO-JFK-MIA-TPA on American

—————————————————–

The day had finally arrived. After packing in the morning my mom drove my brother and me to the airport at 2PM, getting us there an hour before our flight. We proceeded to the “Priority AAccess” line where we were immediately helped. We handed the agent our passports and I put my checked bag on the scale. Looking at my brother, the agent commented “is dad traveling too?” Eh, don’t think my brother looks *that* much older than I do. We’re still trying to figure out if that was a joke or not.


Check-in area

With boarding passes to New York (via Miami) in hand, we proceeded up the escalators to the F concourse, where we cleared security within minutes. Of course I was one of the lucky ones to get put in the full body scanner. As the agent basically tried to push me in there I indicated I would prefer a pat down instead. The agent, obviously pissed that I wasn’t playing his game, called over a colleague to handle my “non-compliant” self. As I walked off he said “it’s always the guys that act like girls and girls that act like guys when it comes to this.” Sorry, until I’m forced to I’m just not using one of those things.

After the pat down I got a chicken pesto sandwich from the great airside sandwich place, as boarding was announced. We were aboard in no time.


F concourse

American 1819, TPA-MIA, 757
Saturday, March 6
Depart: 3:40PM
Arrive: 4:45PM
Duration: 1hr05min
Seat: 2A (First Class)

As we were on the jet bridge we noticed the flight attendant at the door immediately handing the two commuting flight attendants in front of us full bottles of water, and telling them to let him know if they needed anything. Classy. Aboard we were acknowledged (as opposed to greeted) by that same male flight attendant that had his tie tucked into his shirt near the very top. Classy yet again. We took our seats in row two.


Legroom


Seats across from us

American’s 757 first class seats are ancient although quite comfortable. Boarding seemed to take forever with the spring break crowd, and somehow the flight attendants didn’t find time to do pre-departure beverages despite the less than full first class cabin. The captain announced that our flight time would be 36 minutes.

We pushed back on-time and the safety video started playing, in both English and Spanish, as is the norm on American. It finished just as we pulled up to the runway and had a particularly powerful takeoff towards the north.

About ten minutes after takeoff the purser offered us drinks. I went with a Diet Coke with lime and my brother went with tomato juice and water (trying to stay rather “pure” for his Krug destruction the following night). The drinks were served with American’s “premium snack mix.” I’m still trying to decide which I prefer between American’s and United’s “premium” snack mix.


Drinks and snack mix

The purser was busy serving drinks, while the other flight attendant sat in the jumpseat the whole time. No clue why, because the purser was quite busy. And no, the other flight attendant wasn’t commuting. This made it very difficult to ask for refills, as drinks were collected just as he finished serving the last row.

As usual the descent into Miami was beautiful.


Approaching Miami

We landed a few minutes early, arriving in the D concourse. While Miami is a decent airport, I swear they designed it in such a way to maximize walking time. We made our way towards the lower E gates to visit the Flagship Lounge (American’s international first class lounge). It must have taken 20 minutes to walk there. Insane.


D concourse


Flagship Lounge, here we come

Obviously not a very grand entrance for a first class lounge, although my understanding is that the lounge is temporary. Inside we were admitted by the friendly agent, who also offered us wifi cards.


Entrance

The lounge was tiny. Tiny. While it wasn’t too full at first, it did fill up over time.


Flagship Lounge


Cubicles

The food and drink selection was decent, comparable to a United International First Class Lounge. There were a couple of types of salads and sandwiches, cheese, crackers, and some desserts. Later in the evening they brought out some hot junk food which was quite tasty, like quiche, empanadas, etc.


Drink selection


Buffet area


Chicken salad and something with mushrooms


Tasty salad


Dessert


Cheese and crackers


Decent sparkling wine


Dinner


Hot snacks that arrived later


Nice view from the lounge during sunset

My only frustration with the lounge had to be one guy that was “roaming.” You know the type of person that will roam a lounge, desperate to start a conversation with someone, even if it only revolves around the most superficial subject? Yeah, well this guy was a roamer. And engaging him resulted in hearing his whole life story. He wasn’t telling it to me, but I had the pleasure of overhearing it.

After a couple of hours of email and eating, we headed to the gate at around 6:45PM for our 7:35PM departure. This time the gate was right around the corner, although they started boarding early.


Gate

American 1400, MIA-JFK, 757
Saturday, March 6
Depart: 7:35PM
Arrive: 10:29PM
Duration: 2hr54min
Seat: 2B (Business Class)

Aboard we were greeted by the friendly purser. We were quite excited about this flight as it was a 757 configured with American’s business class seats. We settled into row two, where we found our seats with comfortable pillows and blankets.


Seat 2A


Legroom


Entertainment system

The seat felt very “boxed in.” At first it even seemed comfortable. The seats were well padded and the entertainment system looked fancy, so we figured we were in for a comfortable flight. As the coach passengers walked by at least a dozen people commented on how these were the weirdest first class seats they had ever seen. We were soon offered pre-departure beverages.


Water

As the door closed the captain advised us of our flying time of 2hr25min. After the safety video we were ready for takeoff. Our climb out was smooth and after about 30 minutes the seatbelt sign was turned off and service began.

We were offered our first round of drinks along with hot nuts. Ah, hot nuts. I went with a Diet Coke with lime and my brother went with white wine. My brother was a bit peeved by the wine glasses basically being shot glasses. He expected he’d at least get a refill soon, but it took forever. After our first round of drinks we didn’t see the flight attendant for at least 30 more minutes. While she was friendly, a level of attentiveness was certainly missing.


Drinks and hot nuts


The way our console looked for nearly half an hour

30 minutes later the flight attendant came around with hot towels.


Hot towels

Next we were asked for our dinner preference, the choice being between a salmon salad and chicken parmesan. My brother went with the salad and I went with the chicken. This was quickly followed by tablecloths and then dinner.


Gotta love how big American’s tray table gets


Chicken parmesan


Salmon salad

I find it hilarious that American considers this to be a “snack.” As a point of comparison, this is what United considers to be a snack:

Anyway, dinner was delicious. The chicken parmesan was tasty, the side salad was good, and the pita chips and hummus were good.

After dinner we were offered cookies, which we gladly accepted. They were once again delicious.


Cookies

This leads me to the issues with the flight. First of all, the entertainment system in business class was down. The flight attendants didn’t know how to work the “system” to make the TVs work. And while the main screen video worked, the audio was broken in first class. So we were left totally without entertainment in this rather blinged out product.

So I decided to do what any other reasonable person would do — sleep. I reclined my seat and tucked myself in with the thick blanket. But then I realized just how uncomfortable these seats are. Holy cow. I’m not really tall (six foot), but I found these seats to be some of the most uncomfortable once reclined. Definitely more uncomfortable than any other business class seat I had ever tried. While the recline was okay, the area for my feet was just too restricted. I couldn’t place my feet straight up when reclined, and if I placed them sideways it was extremely uncomfortable.

Even using the footrest in any way got my feet into the “cubby” area, which was just too restrictive. I immediately brought my seat into the upright position and proceeded to twiddle my thumbs for the remainder of the flight. I felt like an air marshal. Oh wait, no, that’s just what they’re supposed to do, as opposed to watching movies and playing Play Station Portable as they usually do. Fortunately our descent soon began and we landed in New York right on time.

After a lengthy taxi to the gate we parked, deplaned, and hiked all the way to baggage claim, which is indeed quite a hike from the furthest gates. The bag was there in no time, so we boarded the AirTrain to Jamaica to catch the subway into the city.

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Anxiously awaiting Hyatt’s “Big Welcome Back!”

Hyatt will be unveiling their “Big Welcome Back” promotion within the next week, and I’m quite excited to see what they come up with. There’s a huge speculation thread on FlyerTalk and ultimately we don’t know for sure, but one poster claims to have heard directly from Hyatt that the offer will be 5,000 points OR one free night after every two stays. One free night after every two stays would be amazing. If that’s actually the case, you can bet I’ll be spending a dozen nights or so at my local Hyatt and will be spending some time in Paris, Hong Kong, Tokyo, Sydney, or Buenos Aires (those of you familiar with Hyatt might be able to figure out why). :D

C’mon Hyatt, announce the details already! Please?

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Buy Hyatt gift checks at Costco to get 20% off your Hyatt stays

I realize this isn’t news, but it just occurred to me that I never blogged about it. Anyway, many Costco locations sell 2x$50 Hyatt gift checks for $80, which is basically 20% off any Hyatt stay. Keep in mind that these aren’t gift cards, so you have to use them in $50 denominations, but they can go towards all charges on your folio at check-out, so this is quite a deal.

Now, if only I had a Costco membership, or for that matter had a Costco nearby….

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Impressed by American Airlines customer relations

Wow, I have to say I’m really, really impressed. I emailed American’s customer relations department early this morning via their online form to provide some feedback regarding a flight from San Francisco to New York over the weekend. Specifically:

  • Our original flight was canceled due to crew
  • We were downgraded from first class to business class on the flight we were rebooked on
  • ALL the reading lights were on for the whole flight, and this was a redeye
  • We had to wait for over an hour for our gate checked bags because they didn’t have enough rampers working at the time

As soon as I submitted my feedback I got an automated email assuring me I’d receive a personalized response as soon as my issue was investigated. Well, I received a response less than 12 hours after my email to them, and it addressed every one of my issues, was to the point, and obviously came from an agent in the US. To “make amends” they deposited some miles in my account instantly and said they would forward my downgrade issue to the AAdvantage department so they could take a look at it. Let’s see if I hear back from them.

Either way, color me very impressed! A well written response within 12 hours with generous compensation, and forwarding the downgrade issue to the AAdvantage department, all for someone without status? Nice.

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1,500 bonus Aeroplan miles for hotel point transfers

Through April 30, Aeroplan is offering 1,500 bonus miles for hotel point transfers that convert into at least 10,000 Aeroplan miles. Most transfers from hotel points to airline miles aren’t a good value, except for Starwood transfers, which can be a great deal. Aeroplan is no doubt one of the most attractive transfer partners given their generous award chart and liberal routing rules. So if you convert 20,000 Starwood points, for example, you get 26,500 Aeroplan miles (5,000 standard bonus and 1,500 bonus through this promotion). While it’s not a huge bonus, it’s something, especially if you would make the transfer anyway.

Registration is required here.

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Quick 250 free American Airlines miles

Straight from View from the Wing:

American is offering 250 miles for registering with their online mileage mall and opting in to receive email special offers.

Offer expires March 31.

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Asia on a Whim: Introduction

Introduction
TPA-MIA-JFK on American with a visit to the MIA Flagship Lounge
The Andaz Wall Street
JFK-SFO on American Flagship Service with a visit to the JFK Flagship Lounge
SFO-HKG on Cathay Pacific with a visit to the BA F lounge
The Wing and HKG-DPS on Cathay Pacific
The Grand Hyatt Bali
The InterContinental Bali
DPS-HKG on Cathay Pacific
The Hyatt Regency Hong Kong Sha Tin
The Wing and HKG-SFO on Cathay Pacific
SFO-JFK-MIA-TPA on American

—————————————————–

With two weeks to go till Spring Break, I still had no travel booked. I knew it would be a busy summer, so I wanted to go somewhere while I still could. My brother (who is in business school) had the same spring break as me, so we decided to go somewhere together. We had explored the various options for weeks, but nothing fit together perfectly. We were focusing mostly on Star Alliance, trying to piece together an Aeroplan first class award from the US to Asia via Europe. We kept holding out hoping something better would show up, and then talk of the Lufthansa pilot strike surfaced, which made me a bit apprehensive.

Just for fun I took a look at Cathay Pacific award availability, not expecting to have any luck. I had the pleasure of flying Cathay Pacific first class over spring break last year to Manila (trip report can be found here), and was itching to fly them again, and especially to be able to “introduce” my brother to one of my favorite airlines. After a quick availability check using the British Airways website, I was shocked to find two first class award seats from San Francisco to Hong Kong and back in Cathay Pacific first class. At that point I was excited and spent hours on end trying to piece together the perfect itinerary.

A couple of years back I took a trip to Bali with a friend and had an incredible time (trip report can be found here), and figured my brother would enjoy it just as much, especially since we were looking to relax and “disconnect.” And there’s no more relaxing place on earth than the InterContinental Bali, in my opinion. Fortunately Cathay Pacific had award availability from Hong Kong to Bali, which was operated by one of their three cabin 747s. Unfortunately they only sell it as a two cabin flight, meaning they don’t sell first class. Instead they’ll seat some top elites in first class, but provide them with business class service. I wanted to try Cathay Pacific business class anyway, so the lack of three cabin first class service was fine by me.

Next came the domestic segments of the trip, which proved to be the most time consuming. My brother lives in New York and I live in Tampa, but he was visiting for a few days before the trip, so we both started in Tampa. He was returning to New York, though, so we decided to sample American’s Flagship Service, which is the three cabin premium product they operate between New York and Los Angeles and New York and San Francisco to compete with United’s Premium Service. Besides, getting as many three cabin first class flights is a big part of maximizing the experience.

We then had to add the segments from Tampa to New York, which we routed through Miami both ways. Miami to New York was even operated by one of American’s 757s configured with business class seats. Overall I was really happy with the itinerary we got once it was finally booked, which cost a total of 135,000 miles and about $50 in taxes per person — a steal! As I blogged about before the trip, the booking process turned out a bit more cumbersome than I had hoped. Anyway, here’s what the finalized itinerary looked like:

March 06, TPA-MIA, AA1819, 3:40PM-4:45PM, First, 1hr05min, 757
March 06, MIA-JFK, AA1400, 7:35PM-10:29PM, Business, 2hr54min, 757
March 07, JFK-SFO, AA0177, 6:00PM-9:45PM, First, 6hr45min, 767
March 08, SFO-HKG, CX0873, 12:05AM-6:50AM+1, First, 14hr45min, 747
March 09, HKG-DPS, CX0785, 10:05AM-2:50PM, Business, 4hr45min, 747
March 13, DPS-HKG, CX0784, 4:00PM-8:45PM, Business, 4hr45min, 747
March 14, HKG-SFO, CX0872, 5:05PM-2:00PM, First, 12hr55min, 747
March 14, SFO-JFK, AA0018, 11:10PM-7:30AM+1, First, 5hr20min, 767
March 15, JFK-MIA, AA1079, 10:30AM-1:45PM, First, 3hr15min, 757
March 15, MIA-TPA, AA1960, 3:40PM-4:40PM, First, 1hr00min, 737

The only thing left to plan was hotels. We had four nights in Bali, and my goal was ultimately to stay at the InterContinental Bali as long as possible in a club room, since the club is really a resort within a resort. I managed to snag a “Friends & Family” rate of about $250 per night for the last two nights of our stay, although unfortunately that rate wasn’t available for the first two nights since it requires booking 14 days in advance. I decided to expand my miles and points horizon, and status matched to Diamond status with Hyatt. I then snagged the Grand Hyatt Bali for $160 per night and used one of my confirmed suite upgrades on the reservation. Not a bad value, especially with access to their club lounge and free internet!

On the way back we had a one night layover in Hong Kong (wish we could have stayed longer, but American no longer allows stopovers on awards), so I booked the Hyatt Regency Sha Tin. It was rather inconveniently located, although at $130 per night it seemed perfect for a quick layover given the points I’d earn, free internet, club access, and ultimately location in a part of Hong Kong I hadn’t visited before.

The biggest challenge came with choosing a hotel in New York on the outbound. The logical choice would be to stay near the airport, although JFK airport hotels have to be among the most depressing in the world. I was ready to book the Holiday Inn JFK (where, as some of you may recall, I have received excellent treatment), which, as I learned the hard way, seems to have been recently rebranded. Hope my buddy there at least still has a job. ;)

So instead we got a bit creative. Still wanting to try out my new Hyatt Diamond status and a whole new “concept” of hotel, we eventually decided on the Andaz Wall Street. Totally out of the way? Yep. An area I really don’t want to be in? Yep. But nonetheless totally worth it. The rate was $250, which, while steep, came with some nice benefits. By using the “ANDAZ5″ promotion code I earned 5,000 bonus Gold Passport points and $50 hotel credit, which is in addition to the 2,000 Gold Passport bonus points through the “G2″ promotion at this hotel, in addition to the 1,000 point Diamond amenity. Add that to the $50 breakfast credit they already give you, and I was looking at over 10,000 points and over $100 to blow at the hotel for $250. Not a bad deal at all, especially since it would also allow me to review a new type of hotel that has been the subject of much hype.

And there ya have it. I’ll do my best to crank out the trip report as quickly as possible, ideally one installment a day. Sit back, relax, and enjoy the journey!

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