A couple of nights ago I voluntarily bumped off a Chicago to Tampa flight which was oversold quite a bit, leaving me overnight in Chicago. I couldn’t help but chuckle as the gate agent presented me with the hotel choices. “We can put you up at the Crowne Plaza, Hampton Inn, Ramada, or InterContinental. Which would you like?”
I don’t think anyone would have to think twice, and the choice was especially easy for me, as a Royal Ambassador with InterContinental. This was awesome, since I had wanted to visit this hotel anyway since it opened a couple of years back.
The agent printed out my hotel and meal voucher, and off I went to the outside roadway at ORD. The InterContinental shuttle showed up within minutes, and I could immediately tell this was no average airport hotel. Instead of the usual old bus with broken cloth seats, this was basically a party bus with plush leather seats. It even had a “couch” in the back of the airport shuttle!
We were quickly at the InterContinental, and again, it just didn’t look like an airport hotel. The lobby was quite grand with lots of art pieces (basically an art gallery), and I loved the airplane theme behind the front desk.
I was promptly helped by a very friendly agent, and after handing him my hotel voucher, rather sheepishly asked whether there’s any chance they’d honor Royal Ambassador benefits on the stay (which they don’t technically have to do on stays like this). His response was a cheery “of course,” as he explained all the benefits I’d receive. He upgraded me to a junior suite on the 9th floor, and explained the internet would be free, along with the beverages in the minibar and one pay per view movie.
I headed up to the 9th floor, where I found my room, 962.
Holy cow, there’s no way this is an airport hotel! I know I raved about the Crowne Plaza Singapore Changi Airport and Hyatt Regency Incheon Airport, but this hotel totally blows both of those out of the water.
The room was beautiful, with high ceilings, plenty of open space, and very nice appointments.
As if the room wasn’t nice enough, the bathroom was even nicer. Not only was it huge, but it had a really cool shower, Elemis bath amenities, and a rainfall shower.
Since I hadn’t eaten anything “real” all day and had a meal voucher, they offered to let me use it on room service. I ordered a grilled chicken ceasar salad and slice of strawberry cheesecake. The prices were quite reasonable, at about $25 before tax and tip.
About 30 minutes later I was delivered a huge tray with what I ordered, along with a bottle of champagne and chocolate covered strawberries, compliments of the house. Holy cow, a quick overnight and they even have a very nice Royal Ambassador welcome gift! While I didn’t have any champagne, the strawberries were delicious, as was the salad and cheesecake. Though had I known about the strawberries, I wouldn’t have ordered the cheesecake.
Overall this was by far the nicest airport hotel I’ve ever stayed at. Actually, I can’t even call this an airport hotel with a clear conscience. I’ll be back at this hotel in a heartbeat.





















August 4th, 2010 at 8:53 am
boxo said,
I’m there tomorrow for one night, but at “gutter” status. Posted on my FB page is an article I read yesterday about the in-house museum with full-time curator. Looking forward to my stay, from airport shuttle to hotel art.
August 4th, 2010 at 9:05 am
Mordy said,
How does one aquire Royal Ambassador status? Especially for some on that as of now has almost zero stays with ICH. Do they status match from Hyatt Diamond or SPG Plat?
August 4th, 2010 at 9:26 am
JOSH said,
you can buy royal amb status, you just have to bid on it or sometime buy it now option…..
JOSH
August 4th, 2010 at 9:27 am
JOSH said,
LUCKY,
did you get a free breakfast too? next time i have to request 962, it looks beautiful, the room.
JOSH
August 4th, 2010 at 9:30 am
Erndog said,
Here’s a great run down on the IHG progam and benefits, granted this was posted almost 2 years ago, so I don’t know if anything has changed.
Maybe Lucky could “sponsor” you to Royal Ambassador?
http://boardingarea.com/blogs/loyaltytraveler/2008/08/25/ihg-priority-club-rewards-gold-platinum-ambassador-and-royal-ambassador/
August 4th, 2010 at 10:35 am
Gene said,
When flying international trips from ORD, I always try to fly to ORD the night before just so we can stay at this hotel.
So I guess you DEFINITELY understand why I will be staying here for the ORD FT DO in October!! I hope Frugal Travel Guy can understabd now, too.
August 4th, 2010 at 11:52 am
Alex said,
I stayed there for a night when I was stranded at ORD trying to get to IAD during the December ’09 Snowpocalypse. Fantastic hotel, and I got a great last-minute rate too. ($85 all-in!)
I too loved the design choices this place made. I don’t think I could find a single flaw with this hotel – after a rather stressful day filled with cancelled flights (and one that took off, only to turn around) it was a great way to relax.
August 4th, 2010 at 2:16 pm
Simon said,
Lucky – what did you do with the champagne, assuming you only have carry-on & were left with 2 choices – drink it (unlikely due to early connection the next morning) or give it away?
August 4th, 2010 at 4:13 pm
David said,
Stayed there recently on Pointbreaks. Great hotel! Even managed a nice upgrade with my lousy gold status…
August 4th, 2010 at 9:20 pm
Jordan said,
I stayed at this hotel in mid June after taking a voluntary bump from UA! I was upgraded to the SAME EXACT type/location of room…but was on the 11th Floor Room 1162. I have to agree, I was totally blown away by the hotel. No way has any other “airport” hotel come close to this. The bathroom was massive! with 2 sets of huge windows.
The only small issue with the bathroom. If you shower with the blinds rolled down! (i like to bathe or shower, while looking out a window) Anyone looking across from the multi level car park, can see right into the shower…as I found out!
But I loved the Jr Suite!
Im looking forward to trying out the new Intercontinental, off Times Sq!
August 5th, 2010 at 12:01 am
Erik said,
I suppose it’s reasonable for room service but I’ll never understand any statement claiming a salad and slice of cheesecake – or similar items – is reasonable at $25. A $15 salad and $10 slice of dessert? It’s not a James Beard of Michelin meal. I just won’t pay that much for a little bit of convenience.
August 5th, 2010 at 1:23 pm
Josh said,
Well I think lucky used his $15 meal voucher toward the room service that’s why it’s reasonable.
JOSH
August 5th, 2010 at 4:14 pm
Erik said,
Good point. $10 salad, cheesecake and the status gift of strawberries and champagne make it quite reasonable.
October 12th, 2010 at 1:22 pm
Hilton O’Hare: nickel and diming central! - One Mile at a Time said,
[...] that to my stay at the InterContinental O’Hare, also paid for by United. [...]
November 1st, 2010 at 10:09 am
yap said,
I usually stay at O’Hare Hilton, but your post encouraged me to try Intercontinental. And it was exactly as you have posted. I was upgraded to one-bed suite as Platinum member, and the room was amazing. Seriously, it was the best airport hotel I have ever stayed at. Well, maybe as nice as Tampa Grand Hyatt Casita Suite…
Thanks for the post, and now I fully trust your taste on the hotels!
December 20th, 2010 at 7:54 am
Review: Returning to the InterContinental Chicago O’Hare - One Mile at a Time said,
[...] impressed by the hotel, especially since it’s an airport hotel. Check out my full review here (and note that this review will build on that one, and not be [...]
May 5th, 2011 at 9:36 am
Priority Club Last Minute Rewards 50% off for May 6-8 - Loyalty Traveler said,
[...] Dallas, both at 15,000 points per night. Dallas looks like a great deal. Lucky from One Mile at a Time wrote about the InterContinental O’Hare as being one of the nicest airport hotels in the U.S. Priority Club Last Minute Rewards sort by [...]
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