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EDIT: Delta has UPDATED the information about this issue HERE!
As you can see from Delta.com, a Delta or KLM fare to Europe, if available, can be upgraded with a SWU or systemwide upgrade certificate.
However, with a HT to this link at FlyerTalk, this has changed as of July 22, 2013 to ONLY “Y” class with KLM and stays Y, B & M with Delta. I have confirmed this change with the Diamond Medallion line as other have in the FT thread.
Delta would not provide a comment about this latest change. Unfortunately this is yet another in a long line of stealth changes that we have to find out for ourselves and even the Delta.com web site weeks later showing outdated information.
Delta SWU are not very user friendly to begin with and this is just one more blow to the certificates. Will this change make you rethink this as a yearly “Choice Benefit“? – René
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