Introduction
US Airways Club Charlotte
US Airways Envoy Class Charlotte to Paris
Hilton Paris Charles de Gaulle Airport
Star Alliance Lounge Paris
Air China Business Class Paris to Beijing
Air China Business Class Lounge Beijing
ANA 787 Business Class Beijing to Tokyo
Hilton Tokyo Narita Airport
Tokyo Narita Airport Hello Kitty Check-in
EVA Air Hello Kitty Business Class Tokyo to Taipei
EVA Air The Star Lounge Taipei
Taipei Airport Hello Kitty Gate
EVA Air Hello Kitty Royal Laurel Class Taipei to Los Angeles


Given that we only had a 19 hour layover in Japan we just booked the Hilton Tokyo Narita Airport. It’s definitely not an aspirational property, but one I figured would be useful to review, since it is very convenient for overnights near Narita Airport. We booked a rate of 12,000JPY (~$120USD), which seemed rather low for Japan, though this was my first time staying by Narita Airport.

It’s a good thing we booked an airport hotel, since the weather was horrible for the entire time we were on the ground.

Once we cleared immigration (which was surprisingly quick) we exited terminal one and went to bus stop 16. As luck would have it the shuttle was waiting there. The bus drive to the hotel took about 15 minutes, including a brief stop at terminal two to pick up more passengers.

The exterior of the hotel looks entirely like a hospital. ‘Nuff said.

Hilton_Narita_Airport01
Hilton Tokyo Narita Airport exterior

The lobby of the hotel is spacious with extremely tall ceilings and plenty of natural light (in theory — the typhoon wasn’t helping with that). The lobby circled around the inner courtyard of the hotel, which had a pretty intricate fountain display. Check-in was located inside the lobby to the left.

Hilton_Narita_Airport02
Hilton Tokyo Narita Airport lobby

Hilton_Narita_Airport17
Hilton Tokyo Narita Airport lobby

Check-in was efficient, and my HHonors Diamond status was acknowledged. We were informed we’d receive complimentary breakfast in the restaurant and free internet. I was assigned a deluxe plus queen room on the 11th floor.

Hilton_Narita_Airport03
Hilton Tokyo Narita Airport lobby

Hilton_Narita_Airport04
Hilton Tokyo Narita Airport hallway

I was assigned room 1135, which was located near the elevator.

Hilton_Narita_Airport05
Hilton Tokyo Narita Airport room entrance

By Japanese standards the room was pretty big. There was an entryway with a closet to the right and bathroom to the left.

Hilton_Narita_Airport06
Hilton Tokyo Narita Airport deluxe plus queen room entrance

The room featured a firm queen bed with two nightstands. On the right nightstand were all the controls to the lighting in the room.

Hilton_Narita_Airport07
Hilton Tokyo Narita Airport deluxe plus queen room bed

Across from the bed was the TV and desk.

Hilton_Narita_Airport08
Hilton Tokyo Narita Airport deluxe plus queen room desk and TV

Hilton_Narita_Airport10
Hilton Tokyo Narita Airport deluxe plus queen room desk

On the TV dresser were some minibar snacks, as well as a welcome amenity consisting of a couple of bottles of water and some cookies.

Hilton_Narita_Airport09
Hilton Tokyo Narita Airport deluxe plus queen room welcome amenity and minibar snacks

Over near the window by the bed was a chair with a mismatched ottoman.

Hilton_Narita_Airport11
Hilton Tokyo Narita Airport deluxe plus queen room chair and ottoman

The bathroom was fairly large though felt very sterile/hospitalish. It featured a sink, fancy Japanese toilet, and a rather ridiculously complicated shower with a bunch of unmarked knobs.

Hilton_Narita_Airport12
Hilton Tokyo Narita Airport deluxe plus queen room bathroom

Hilton_Narita_Airport13
Hilton Tokyo Narita Airport deluxe plus queen room toilet

Hilton_Narita_Airport14
Hilton Tokyo Narita Airport deluxe plus queen room shower

As usual, the toiletries were Peter Thomas Roth branded.

Hilton_Narita_Airport15
Hilton Tokyo Narita Airport deluxe plus queen room toiletries

The room didn’t feature much of a view, so was rather quiet. The weather was horrible throughout the stay, so there was very little visibility.

Hilton_Narita_Airport16
Hilton Tokyo Narita Airport deluxe plus queen room view

On the whole the room was perfectly pleasant. It was by no means luxurious and could have used a renovation, but given how big the room was and that I paid $120 for the stay, I was perfectly happy.

The one thing worth noting about the room is that it didn’t have wifi, but after calling down they brought an Airport Express to my room. The wifi speed was decent at that point.

I worked for most of the evening and went to bed at a reasonable hour. The next morning we had breakfast at about 7AM, and I don’t think I’ve ever seen such bad weather.

As I walked down to the restaurant I noticed that the waterfall in the courtyard the water was actually splashing upwards to the point that people were standing there filming it. Scary stuff, and I certainly wasn’t looking forward to flying in that weather!

Hilton_Narita_Airport19
Hilton Tokyo Narita Airport courtyard

Hilton_Narita_Airport20
Hilton Tokyo Narita Airport courtyard

Breakfast was served at Terrace Restaurant starting at 7AM, and the restaurant was packed. Virtually everyone at breakfast seemed to be airline crew. In one corner you had your 50-65 year old graying, bearded men discussing the Vietnam War and Obamacare, in the other you had your young attractive girls from somewhere between the UK and Russia, and in the other you had your group of more experienced ladies well into their 70s discussing back pain, etc.

Hilton_Narita_Airport18
Hilton Tokyo Narita Airport Terrace Restaurant

Hilton_Narita_Airport21
Hilton Tokyo Narita Airport Terrace Restaurant

Hilton_Narita_Airport22
Hilton Tokyo Narita Airport Terrace Restaurant

Hilton_Narita_Airport23
Hilton Tokyo Narita Airport Terrace Restaurant

The buffet spread itself was okay. Generally Japanese breakfast buffets can’t compete with breakfast buffets in most Southeast Asian countries, as they’re not nearly as varied, and this one was no exception. Even the Japanese selection was somewhat limited.

The limited Japanese options were actually quite good, though the meat looked like it came out of a Lunchables box, the eggs were as runny as they usually are in Japan, and the western selection seemed to mostly be limited to 63 varieties of bread. Unfortunately there wasn’t much of a selection of fresh fruit.

Hilton_Narita_Airport24
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport25
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport26
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport27
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport28
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport29
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport30
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport31
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport32
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

Hilton_Narita_Airport34
Hilton Tokyo Narita Airport Terrace Restaurant breakfast buffet

We checked out of the hotel at roughly 11AM and waited inside the lobby for the shuttle. Though the weather was marginally better at this point, the typhoon was apparently the worst one to hit Japan in 10 years, so the bellman apologized profusely that the shuttle was running “a few minutes late.” Of course this was communicated to us with a horrible sense of shame as if they had personally offended us, but sure enough they had a solution. “Please go outside and our staff drive you to the airport in their car.”

Hilton_Narita_Airport35
Hilton Narita Airport exterior

Hilton_Narita_Airport37
Hilton Narita Airport exterior sign

I figured I misunderstood him. I mean, surely they weren’t going to have their employees drive us to the airport in their personal cars.

Nope, that’s exactly what they were going to do.

We headed outside and one of the employees was waiting in his car, which was similar to a Toyota Yaris, and was clearly his personal vehicle. It even had a Hello Kitty umbrella in the trunk and a McDonald’s “holder” in the center of the console.

We were too blown away to take even a single picutre, but during that short drive he apologized no fewer than eight times and said “thank you for waiting” no fewer than five.

Anyway, the Hilton Narita Airport is a nice, no frills hotel. It could use a renovation, but given the price point and convenience it’s tough to beat, especially if you’re a Hilton HHonors Diamond or Gold member. Given how expensive stuff is in Japan, getting complimentary internet and breakfast adds a lot of value to staying here, in my opinion.

  1. November 8th, 2013 at 12:27 pm

    GoAmtrak said,

    No picture of the Teaching of Buddha book they place alongside the Gideons Bible? :-)

  2. November 8th, 2013 at 12:54 pm

    wxguy said,

    I stayed there during an IRROP a few months ago. The wired Internet in the room did now work at all, and the desk informed me it was a hotel-wide problem. The only thing working was the WiFi in the lobby, and that was quite slow. Even the pilots from my UA flight who were staying there were complaining!

  3. November 8th, 2013 at 12:59 pm

    Peter said,

    Halloween decorations at the buffet? Who knew it is a universal holiday!

    The Hello Kitty umbrella in the hotel employee’s car was a fitting start to the next leg of your journey. ;-)

  4. November 8th, 2013 at 1:55 pm

    ffi said,

    Lucky
    We stayed there a few months ago and the breakfast experience was better than the Shinjuku Hilton for my kids.
    Wifi was slow and quite variable with lots of dead zones.
    That said, the service was good.

  5. November 8th, 2013 at 2:54 pm

    Spunkyryan said,

    I stayed there during a DONE4 last year. The hotel was reasonably pleasant, staff were friendly and I ended up buying a yukata to take home.

    If I had to transit NRT again I wouldn’t have a problem staying there.

  6. November 8th, 2013 at 6:20 pm

    Jeffrey said,

    I always enjoy your posts but the Peter Thomas Roth “deluxe dental kit” is hilarious. A fellow Hilton Diamond, I haven’t seen these in the US. Assume it was a toothbrush and tiny toothpaste tube and not, like, a Sonicare and whitening kit? LOL

  7. November 8th, 2013 at 7:18 pm

    john said,

    @Jeffrey the “deluxe dental kit” is toothbrush and toothpaste. I got two of them every day for 8 days in SIN. I have guest toothbrushes for months now….

  8. November 8th, 2013 at 8:09 pm

    Paul Griffin said,

    Having visited the Hilton Narita and the ANA Crowne Plaza Narita, I still prefer the ANA Crowne Plaza Narita Airport Hotel which is just down the road. Their breakfast is much better and no sense of a hospital!

  9. November 8th, 2013 at 9:43 pm

    Claire said,

    I’m just so curious… How do they they manage (if they do) the liability implications of hotel staff driving guests in personal cars. Not to mention the added peril of driving in inclement weather.

  10. Add A Comment

home top

One Mile at a Time is owned by PointsPros, Inc. Some links to credit cards and other products on this website will earn an affiliate commission, and this website has a financial relationship with several credit card issuing banks. All content unless otherwise noted or quoted is the author's own, and not provided or commissioned by any other entity. This site is for entertainment purpose only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

Disclaimer: This content is not provided or commissioned by the credit card issuer. Opinions expressed here are author’s alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. This site may be compensated through the credit card issuer Affiliate Program.