Air France canceled a family’s confirmed award tickets after check-in, forcing them to buy $8,354 in replacement flights. Internal emails accidentally sent to the customer show staff struggling to justify the fraud claim after the fact.
A new KLM status run — SFO to New Delhi via Minneapolis and Amsterdam, returning through Paris — earns an estimated $4,847 in Delta MQD for $2,406.49. Five segments, three operating carriers, all under KLM flight numbers. Premium Comfort for most of the route. Read the booking rules carefully before...
The Ritz-Carlton Kyoto opened its doors in 2014 as the first international luxury hotel in this historic city. I heard…
Most people assume that once they’re approved for TSA PreCheck or Global Entry, the hard part is over. After all, you’ve paid the fee, submitted your information, undergone a background…
This could be a major devaluation, or it could have limited implications… we’ll find out soon.
A while back, I wrote about what I thought might have been the most ridiculous piece of luggage ever made. I genuinely believed it would be difficult to top. Then…
U.S. airlines once sold sex appeal through young, thin, unmarried flight attendants, but deregulation, civil-rights law, and union seniority ended that model. Yet this hasn't taken hold everywhere, as some Asian carriers still use age, weight, grooming, and appearance rules as part of cabin crew branding.
You’ve probably seen the headlines and rolled your eyes. Some retired guy has lived on Royal Caribbean for over 1,000 voyages. Someone else moved aboard a cruise ship instead of into a retirement community and says it’s the best decision they ever made. It sounds amazing and crazy, right? No...
Everyone's looking for the magic secret to get that elusive first class upgrade. Just don't follow the advice in this article, which is probably the dumbest I've ever heard.
Japan Airlines CEO Mitsuko Tottori will take another 30% pay cut after flight attendants broke pre-duty alcohol rules, forcing a Hiroshima–Tokyo flight delay. JAL fired or suspended the crew involved, banned flight attendant layover drinking, and again showed a level of executive accountability rarely seen in the airline industry.
