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View from the Wing
American Airlines CEO Celebrates Taking Away Free First Class Upgrades — Says Customers Will Pay
American Airlines CEO Robert Isom says the airline has caught up at selling first class upgrades instead of giving them away. That may be good merchandising, but it guts the core value of elite status: if American will sell the seat for $40, the customer spending tens of thousands chasing...

One Mile at a Time
Uh Oh: American Blocking Domestic Saver Awards Close To Departure
We’ll have to mark this as ”developing” for now, but this potentially has major implications for award travel on American, especially if booking through a partner program, like Alaska Atmos Rewards or British Airways Club.

The Gate with Brian Cohen
Design Flaw to Finally Be Fixed: Pedestrian Walkways to Be Built at Denver International Airport
A design flaw is finally slated to be fixed, as pedestrian walkways between concourses are officially planned to be built at Denver International Airport as the best alternative for passengers whenever the subterranean train becomes inoperable or unreliable.
The only way that passengers can currently travel within the airport between...

One Mile at a Time
Saudi Arabia’s Futuristic “The Line” Gets Reality Check, As Project Suspended
Saudi Arabia is investing an unprecedented amount of money in tourism, and also in diversifying its economy away from oil. I’ve been watching this with great interest, as we’ve never seen a project to this scale before, and many have wondered just how realistic some of these ambitions are. I’m...

View from the Wing
United Passengers Trapped On Newark Tarmac For 7.5 Hours — The Airline Offered Just $200
United passengers say they were trapped on Newark tarmacs for seven hours or more during weather delays, with one San Francisco-bound flight sitting 7.5 hours before being canceled for the night — and United offering just a $200 voucher. Federal rules generally require domestic passengers to be given a real...

View from the Wing
Southwest CEO Lays Out First Class, Lounges And Long-Haul Roadmap — Credit Card Money Is Why
Southwest’s CEO is now openly talking about first class, airport lounges, and long-haul international flying — the very things the airline spent decades not being. The reason is ncredit card economics. Aspirational destinations, premium products, and lounges will drive Chase cardholders spending, including on a new premium card product..

One Mile at a Time
Is The Chase Sapphire Reserve Worth The Annual Fee? My Personal Math
The Chase Sapphire Reserve Card (application) has a $795 annual fee, and after the card’s 2025 refresh, the question of whether it’s still worth it has only gotten more contested some people find it more valuable than before, others less. The card now carries well over $1,000 in potential...

View from the Wing
Delta Raises Alarm In Pilot Memo: JFK–LAX Is Failing The Customers It Can Least Afford To Lose
Delta’s reliability problems are showing up where they can least afford them: New York–Los Angeles, the premium transcon route packed with business travelers and high-profile customers. An internal note to pilots asks them to help make up for increased delays and plunging net promoter scores among customers by making extra...

The Gate with Brian Cohen
Earn Up to 4,000 Hilton Honors Points With Each Stay
You can earn up to 4,000 Hilton Honors points with each qualifying stay between Monday, June 1, 2026 and Saturday, August 15, 2026, as Hilton Honors has announced the new global The More Nights, More Points Promotion that helps you get to your next stay even faster...
...but you must...

Miles To Memories
New Elevated Bonuses for Chase Southwest Cards, Earn Up to 90K Points
Chase and Southwest Airlines have launched new elevated bonuses on the Southwest Rapid Rewards® Credit Cards from Chase. You can now earn between 80,000 and 90,000 points, depending on which credit card you pick.
Reviews
Read the latest reviews for road warriors and frequent flyers.

View from the Wing
Air France Charged Passenger $583 For Skipping A Flight — But His Selfies Show He Was Onboard
Air France charged a passenger $583 at Paris Charles de Gaulle because its records claimed he skipped his outbound flight — even though he says he was onboard and has selfies, the boarding pass, airport receipts, and a KLM delay email to show it. Air France and KLM keep trusting...

One Mile at a Time
Air France Accuses Passenger Of Not Taking Flight He Took, Demands €500
Here’s a story that several OMAAT readers have now brought to my attention, as they’re wondering how something like this is possible. I can totally see how this can happen in the first place, though unfortunately the customer service response is where things get super frustrating.

Frequent Miler
Citi Custom Cash closed to new applications (but product change still available)
Update 5/29: Citi has now closed the Custom Cash card to new applications, but reports in the comments suggest that you can still product change for now. If you’d like to make a product change, we’d highly recommend trying it via chat. There is essentially no wait, and the process takes less...

Live and Let’s Fly
Two United 777-200s Broke At SFO, And I Wound Up Sleeping On An Airport Bench
Those aging United Airlines 777-200 aircraft with Pratt & Whitney engines may indeed be past their prime, as I found out the hard way after a very long night of rolling delays at San Francisco International Airport. My United Redeye Canceled After Two Aging 777-200s Broke At SFO I was...

Frequent Flyer Bonuses
Air France KLM Flying Blue: 30% bonus miles on points transfers from Radisson Rewards (May 29 Bonus Offer Highlight)
Today’s bonus offer highlight is a good for anyone who may have some Radisson Rewards points sitting around and not being used for stays as you can get a 30% bonus converting them to Flying Blue. Check out all of the new bonuses added today:

One Mile at a Time
Why Do Airlines Cap Mileage Earning? Making Sense of United’s 75K Limit
Nowadays it’s common for airlines to award miles based on dollars spent rather than based on distance flown. While it eliminates some gamification, the incentive is obvious — airlines want to encourage passengers to book expensive tickets, especially when they’re on someone else’s dime.

Live from a Lounge
The Air India Maharaja Lounge, San Francisco International Airport (SFO): It’s more Indian than you think.
Air India recently opened the second of their new lounges, one at San Francisco Airport. The lounge is accessible for Air India and Star Alliance members as well.Here is an in-depth look at what Air India has to offer.

Frequent Miler
Kroger: Earn 4x fuel points on 3rd party and fixed-value Visa / Mastercard gift cards
Kroger is again running a promotion that awards 4x fuel points on select third-party gift cards, whether purchased online or in-store, and fixed-value Visa and Mastercard gift cards purchased in-store. Currently, the 4x promo on 3rd-party gift cards is limited to “gaming and digital content” cards. Fortunately for those resellers...

2PAXfly
STARLUX: Taiwan’s ‘luxury’ airline to fly to Sydney and Auckland
Sydney looks set to gain a new Taiwanese contender in 2027, with STARLUX, the Taiwan-based airline, having confirmed (ET) plans to launch direct flights between Taipei and Sydney, with Auckland added as a trans-Tasman tag flight. That means Australians could soon have another way to reach Taiwan, North Asia, North...

View from the Wing
American Airlines Lounge Food Used To Be Bare-Bones — Now Fridays Bring Sundae Bars And Dirty Sodas
Admirals Clubs and Flagship Lounges are adding Friday sweets this summer — dirty sodas, made-to-order sundaes, and ice cream sandwiches — a small but telling sign of how much airline lounges have changed as credit cards, premium travel, and leisure passengers reshape the business.

Frequent Miler
Current Amex Offers
This post is designed to show current Amex Offers. If you have any Amex cards, even authorized user cards, then you’re eligible to sign up for offers when you log into your Amex account. If you’re planning to shop or book travel, check this page to see if an Amex...

Live and Let’s Fly
American Airlines Wants Elites To Buy First Class, Not Wait For Free Upgrades
American Airlines is making clear that it would rather sell first class seats than give them away as complimentary upgrades. That may make perfect business sense, but it also chips away at one of the core reasons travelers chase elite status in the first place. Is this a penny-wise, pound-foolish...

View from the Wing
American Express Sues Mayor Of London Over $713,851 Business Gold Card Debt — London, Kentucky [Roundup]
American Express is suing the mayor of London over $713,851 in unpaid Business Gold card debt — London, Kentucky, that is. Also: Hawaiian ends free coach meals to Hawaii, Japan Airlines bans flight attendants from drinking on layovers, and JAL offers lunar transport that frequent flyer programs arguably beat decades...

The Gate with Brian Cohen
Miles and Points On Sale — May 29 2026
Sometimes you need an infusion of miles or points to your membership account for whatever reason — perhaps to have enough to redeem for a limited time award as one example — and the best time to purchase or gift miles or points is when they are on sale, as...

Economy Class & Beyond
VietJet to connect Hanoi to Prague
There’s going to be a new option between Vietnam and Czechia, with Vietjet Air choosing Prague as its first European destination. VietJet Air Airbus A330-300 departing Sydney Airport – By Robert Myers (CC-BY-SA 3.0 AU), CC BY-SA 3.0 au, https://commons.wikimedia.org/w/index.php?curid=147675199 The new route is planned to start on the 10th...





































