Paddle Your Own Kanoo
United Airlines Expected its Cyber Insurer to Pay Out $5 Million After the Crowdstrike Outage. The Insurance Company Refused
United Airlines is suing one of its cyber insurers after it refused to pay out a claim the Chicago-based carrier made following the infamous July 19, 2024, CrowdStrike outage, which bricked millions of computers running Windows software worldwide. In the immediate aftermath of the outage, United was forced to cancel...
One Mile at a Time
American Business Class Passenger Tricked With Broken Seat Swap Demand? I Don’t Buy It…
An American Airlines passenger is playing the victim card, after he claims he was tricked into swapping seats with another person in the business class cabin. He thought he was just doing a nice deed by switching seats, but as it turns out, that other seat was actually broken, and...
No Work All Travel
Restaurant Review: Riva del Fiume at Four Seasons Bangkok
Disclaimer: I was invited to lunch at Riva del Fiume, Four Seasons Bangkok at Chao Phraya, in exchange for this review. It was a nice change of scenery to take in a meal at Riva del Fiume, the signature Italian restaurant at Four Seasons Bangkok at Chao Phraya River. I’m...
One Mile at a Time
All Three British Airways Pilots On Flight From India Suffer Food Poisoning, A Scene Straight Out Of “Airplane!”
All the pilots in the flight deck of a recent British Airways flight from India to the UK became violently ill, to the point that one was even incapacitated. It’s believed that the ”culprit” here was their layover hotel, where they all ate together. As you’d expect, the airline is...
Also on BoardingArea
Paddle Your Own Kanoo
United Airlines Expected its Cyber Insurer to Pay Out $5 Million After the Crowdstrike Outage. The Insurance Company Refused
United Airlines is suing one of its cyber insurers after it refused to pay out a claim the Chicago-based carrier made following the infamous July 19, 2024, CrowdStrike outage, which bricked millions of computers running Windows software worldwide. In the immediate aftermath of the outage, United was forced to cancel...
Live from a Lounge
Air India upgrades Delhi–Toronto flights with new Boeing 787-9, removes Vienna fuel stop from August 1
Air India is preparing to move its flights to Toronto to an operation with the Boeing 787-9 instead of the Boeing 777, effective August 1, 2027.
One Mile at a Time
American Business Class Passenger Tricked With Broken Seat Swap Demand? I Don’t Buy It…
An American Airlines passenger is playing the victim card, after he claims he was tricked into swapping seats with another person in the business class cabin. He thought he was just doing a nice deed by switching seats, but as it turns out, that other seat was actually broken, and...
No Work All Travel
Restaurant Review: Riva del Fiume at Four Seasons Bangkok
Disclaimer: I was invited to lunch at Riva del Fiume, Four Seasons Bangkok at Chao Phraya, in exchange for this review. It was a nice change of scenery to take in a meal at Riva del Fiume, the signature Italian restaurant at Four Seasons Bangkok at Chao Phraya River. I’m...
One Mile at a Time
All Three British Airways Pilots On Flight From India Suffer Food Poisoning, A Scene Straight Out Of “Airplane!”
All the pilots in the flight deck of a recent British Airways flight from India to the UK became violently ill, to the point that one was even incapacitated. It’s believed that the ”culprit” here was their layover hotel, where they all ate together. As you’d expect, the airline is...
Paddle Your Own Kanoo
U.S. Accident Investigators Accuse Ryanair Chief Executive of Violating International Law Over Window Blowout Accident
The head of the U.S. National Transportation Safety Board (NTSB) has accused Ryanair chief executive Michael O’Leary of violating international law over comments he made about the window blowout incident aboard one of the airline’s Boeing 737 jets over Greece earlier this month that partially sucked a 61-year-old passenger out...
Frequent Miler
My shutdown updates: Citi, Capital One, Wells Fargo
The banks are out to get me. That’s not really true, but it felt that way when Citi shut down my accounts in April, and then Wells Fargo followed up a few months later by closing my checking account. In this post, I’ll give updates about those situations plus Capital...
Frequent Miler
Capital One Shopping redemption options have changed again
Update 7/22/26: Doctor of Credit has highlighted that several high value gift card redemption options have been removed, including Lowes, Home Depot, and Instacart. While the selection of gift cards is sometimes targeted, for what it’s worth I’m not seeing those options either, nor other cards like Walmart. I do...
Points With a Crew
Hilton Honors American Express Business Card Review – Last Chance To Get The Annual Fee Waived The First Year
The American Express Hilton Honors Business card has a great signup bonus and solid benefits. If you're looking for a new card to earn Hilton points, make sure you ...
The Gate with Brian Cohen
Would You Willingly Visit a War Zone?
Every day somewhere on this planet, humans are fighting other humans in physical combat for varying reasons — violations of civil rights; the desire to be heard instead of ignored; or revenge for what is perceived as a reprehensible act as three of those reasons — and despite the inherent...
Frequent Miler
Get $40 back when spending $250+ with Viator Amex Offer (can use twice)
Some American Express cardholders are being targeted with a Viator Amex Offer that’s giving $40 back as a statement credit when spending $250 or more. The Deal Spend $250+ in a single transaction at Viator & get $40 back as a statement credit with a targeted Amex Offer. Key Terms...
Frequent Miler
Bank of America widely offering $175 retention bonuses, even on no annual fee cards
If you have any Bank of America credit cards, it might be worth trying to close one or more of them—even if you want to keep them open. That’s because many cardholders are being offered a retention offer of a $175 statement credit when spending $1,500 within 90 days of...
View from the Wing
TSA Is Encouraging Travelers To Bring Hammocks To The Airport — Just Don’t Ask Where To Hang Them
TSA says travelers can bring hammocks through airport security, but actually hanging one is another matter. Airports may ban sleeping setups, block terminal obstructions, or simply have nowhere passengers are allowed to use them.
Frequent Miler
(Last chance) Amex Hilton cards: Improved welcome offers up to 175K
Update 7/22/26: Quick reminder that the limited time welcome offers on these Hilton credit cards end on July 29, 2026. ~ The offers on all Amex Hilton Honors credit cards have improved, with two cards now offering up to 175,000 points. In addition, the annual fees for the Business and...
Miles To Memories
Tap-to-Gamble Is Coming to Vegas, the Fontainebleau Renovation & F1 Finally Pays Up
Fontainebleau is already renovating, tap to pay is coming to slots & Vegas airport traffic may soon be improving.
View from the Wing
Congress Already Banned Inflight Calls — Now Lawmakers Want DOT To Finally Enforce It
Congress already banned inflight calls in 2018, but DOT never finished the rule to enforce it. The new Quiet Skies Act would force action, even as faster Wi-Fi makes listening to calls and joining meetings in the air more practical.
Frequent Miler
Singapore Airlines now requires minimum of 1K miles to search for award flights
Historically, it’s been pretty easy to perform award searches with Singapore Airlines. All you needed was to be logged into a free-to-create Krisflyer account and you could run as many searches as you wanted to your heart’s content. Singapore Airlines has sadly added an irksome new requirement—a balance of at...
Points With a Crew
This Is How To Combine A Hyatt Free Night Certificate and Points On The Same Reservation
It's actually surprisingly easy to combine a Hyatt free night certificate and points on the same reservation. All you need to do is ...
Your Mileage May Vary
They Asked What Travel Was Like Before Smartphones. I Suddenly Felt Very, VERY Old.
I won’t tell you exactly how old I am… …but I was already an adult before the internet became part of everyday life. That means I booked airline tickets over…
Frequent Miler
Get a 40% discount when buying Choice points (buy points for 0.62 cpp)
Choice Privileges has launched its latest points sale. This latest deal gives a discount of up to 40% which means you can buy points for as low as 0.62 cents per point. That’s slightly more expensive than the 45% discount sale that ended a couple of days ago, but it’s...
Miles To Memories
Can We Actually Book Cruises With Some Hotel Points? Yes, But…
There is a now an option for using Hilton Honors points for cruises with their latest partnership, but what kind of value does it offer?
The Gate with Brian Cohen
Earn Up to 2,000 Bonus Atmos Points by Shopping for Back to School
Effective through Monday, August 10, 2026 at 11:59:59 in the evening Eastern Daylight Time, you can earn up to 2,000 bonus Alaska Airlines Atmos points — in addition to the standard Atmos points earned — during the Back to School Bonus campaign at the Atmos Shopping portal by spending the...
View from the Wing
American Airlines Started Grading Flight Attendants. California Law May Get In The Way
American Airlines has started grading flight attendants using customer scores, attendance, delays, reports, Teams usage, and other data. The union says California privacy law may get in the way—but federal labor law may preempt much of the fight.
The Bulkhead Seat
Air Astana Wants to Launch First Nonstop Flights Between Kazakhstan and the United States
Air Astana is taking the first step toward launching the first-ever nonstop commercial flights…
Paddle Your Own Kanoo
U.S. Accident Investigators Accuse Ryanair Chief Executive of Violating International Law Over Window Blowout Accident
The head of the U.S. National Transportation Safety Board (NTSB) has accused Ryanair chief executive Michael O’Leary of violating international law over comments he made about the window blowout incident aboard one of the airline’s Boeing 737 jets over Greece earlier this month that partially sucked a 61-year-old passenger out...
Frequent Miler
My shutdown updates: Citi, Capital One, Wells Fargo
The banks are out to get me. That’s not really true, but it felt that way when Citi shut down my accounts in April, and then Wells Fargo followed up a few months later by closing my checking account. In this post, I’ll give updates about those situations plus Capital...
Frequent Miler
Capital One Shopping redemption options have changed again
Update 7/22/26: Doctor of Credit has highlighted that several high value gift card redemption options have been removed, including Lowes, Home Depot, and Instacart. While the selection of gift cards is sometimes targeted, for what it’s worth I’m not seeing those options either, nor other cards like Walmart. I do...
Points With a Crew
Hilton Honors American Express Business Card Review – Last Chance To Get The Annual Fee Waived The First Year
The American Express Hilton Honors Business card has a great signup bonus and solid benefits. If you're looking for a new card to earn Hilton points, make sure you ...
The Gate with Brian Cohen
Would You Willingly Visit a War Zone?
Every day somewhere on this planet, humans are fighting other humans in physical combat for varying reasons — violations of civil rights; the desire to be heard instead of ignored; or revenge for what is perceived as a reprehensible act as three of those reasons — and despite the inherent...
Frequent Miler
Get $40 back when spending $250+ with Viator Amex Offer (can use twice)
Some American Express cardholders are being targeted with a Viator Amex Offer that’s giving $40 back as a statement credit when spending $250 or more. The Deal Spend $250+ in a single transaction at Viator & get $40 back as a statement credit with a targeted Amex Offer. Key Terms...
Frequent Miler
Bank of America widely offering $175 retention bonuses, even on no annual fee cards
If you have any Bank of America credit cards, it might be worth trying to close one or more of them—even if you want to keep them open. That’s because many cardholders are being offered a retention offer of a $175 statement credit when spending $1,500 within 90 days of...
View from the Wing
TSA Is Encouraging Travelers To Bring Hammocks To The Airport — Just Don’t Ask Where To Hang Them
TSA says travelers can bring hammocks through airport security, but actually hanging one is another matter. Airports may ban sleeping setups, block terminal obstructions, or simply have nowhere passengers are allowed to use them.