Hanging up and calling back is one of the best pieces of advice you can get when it comes to life in general, as whenever you do not get the answer for which you are looking for, simply try another agent. Agents of airlines, lodging companies, and other multinational corporations...

Keeping your carry-on far from your seat can create more problems than just a difficult exit from the plane. We’ve all seen people do it. They have a seat far…

CardPointers is an app/website/browser extension that helps you track all your credit cards, their various benefits, etc. Its most popular feature is the ability to auto-enroll card-linked spending offers like Amex Offers, Citi Offers, etc. Rather than having to go through and manually click to enroll in each offer, CardPointers...

JetBlue’s CEO was spotted onboard a Boston–Fort Lauderdale flight playing “Seat Bingo” with passengers and giving away free tickets — with two of the winners sitting in middle seats. The video is making the rounds again, and while it appears to be recycled, it's still good to see JetBlue's top...

I tend to plan obsessively before our trips. Sharon, my wife, will confirm this in 3… 2… 1. (Sharon here. OMG, does he plan obsessively before our trips….!) But when…

If you look at this Portable Document File of the issue of The New Yorker magazine from Saturday, February 20, 1965 — which was posted at the official Internet web site of Musicradio77.com — in addition to the interesting article pertaining to WABC-AM at that time, you will notice multiple...

Norse Atlantic Airways may still be flying passengers across the Atlantic, but reports that…

Nobody likes a points devaluation, but it’s a reality of the points and miles games. With that, I…

News and notes from around the interweb: When I complain about crowded airport lounges, with lines to get in, being not luxury – it’s all relative. The comparison for most isn’t whether the lounge meets some external standard… it’s ‘compared to the terminal’. So at Chicago O’Hare there’s this. Often...

Most travelers glance at their boarding pass long enough to find their gate, seat assignment and boarding group. But airlines pack a surprising amount of information into all those random-looking…

Retention offers are a massive part of this hobby. Here are data points on a current retention offer Amex, Chase & Citi have offered to credit card users.

US bookings to Europe are down 11% and Athens is off nearly 20%. Airlines added seats anyway. The window to do the Mediterranean right is right now. What the Numbers Are Actually Saying The Mediterranean did not become less attractive to travelers this summer. It just became less crowded, at...

It probably comes as no surprise that flight attendants have their own language, with key words they use to secretly describe passengers. Mermaid is one of those words - here's what it means

If you’ve ever spent a long summer day walking around Disney, playing golf, hiking, running, or doing anything outside in serious heat, you may have noticed something strange afterward: a…

Forty-three years ago, a brand new Boeing 767 cruising at 41,000 feet over Canada went quiet as both engines failed — not because of sabotage or mechanical collapse, but because a metric conversion mistake had sent it into the sky with only half the fuel it needed. What happened next...

Katy Perry publicly praised Air Canada cabin crew after witnessing their response to a…

Royal Caribbean has lost almost no major bets in a decade. Mexico just rejected Perfect Day, and the loss matters more than the project ever would have.

The Citi / AAdvantage Globe Mastercard (review) is the newest Citi American AAdvantage card, which is currently offering a best-ever welcome bonus. I applied for the card several months back when it first launched (with the same bonus). I’d like to recap my experience getting approved for the card, for those...