More than one million Qantas customers are set to receive notices explaining how to claim compensation. These customers were issued flight credits, rather than refunds, for cancelled flights during the COVID-19 pandemic. Law firm Echo Law began contacting eligible customers on Monday, 29 June. This follows Qantas’ March settlement of...

Vietnamese low-cost carrier VietJet is reportedly seeking the approvals needed to launch an Australian subsidiary, in a move that could create a new domestic competitor for Qantas, Jetstar and Virgin Australia. According to reporting by Ayesha de Kretser in the Australian Financial Review, VietJet has approached the Civil Aviation Safety...

The original plan was to have a new First Class Lounge at London’s Terminal 3. It was to be ready for the debut of the Project Sunrise flights. Qantas has quietly shelved those plans, to the indignation of premium frequent flyers and passengers. Instead, the airline will refurbish and enlarge...

Taiwan’s China Airlines is increasing flights to Australia from late October, giving travellers more non-stop choices between Sydney, Melbourne, Brisbane and Taipei. The headline act is Sydney, where China Airlines will lift its Taipei service to daily from 25 October 2026. Melbourne follows on 28 October with a fifth weekly...

From Wednesday 1 July, Qantas will tighten the rules governing Complimentary Lounge Invitations, ending the long-standing ability to transfer a pass to any other Frequent Flyer member, regardless of whether they are travelling with you. If you have a stash of passes, you only have days to give them away!...

Hello travellers, Well, I’m in Sydney, but not quite home yet. If you have ever had a renovation done, you will understand. I have spent the last week at a Meriton Suites in central Sydney. It’s been a mixed experience. Living in central Sydney has some great advantages, especially on...

One Qantas Airbus A380 is among 16 superjumbos worldwide caught up in an urgent inspection program. Inspections were called for after cracks were found in a critical internal wing structure, as reported by the SMH. Europe’s aviation safety regulator, EASA (European Union Aviation Safety Agency), issued an Emergency Airworthiness Directive...

Qantas has previously promised to provide Economy passengers with greater legroom befitting these ultra-long Project Sunrise flights. Like the politicians it seeks to influence through its invitation, Chairman’s Lounge makes promises it doesn’t keep. A standard 33-inch pitch in Economy is one of those. Forthcoming non-stop flights from Sydney to...

These flights began on 22 July, so Canberrans can choose not to drive to Sydney Airport to make the domestic connection. Instead, they can fly direct from Canberra Airport to Denpasar in Bali. The new service is a meaningful win for travellers across the ACT, including residents of Batemans Bay,...