Every traveler seems to have a vacation tradition. Some people always visit the local public market. Others hop on a sightseeing bus their first day to get their bearings. I…

Consumers don’t often think about the economics of how hotels are reimbursed when loyalty program members redeem point for a stay. That brings us to an interesting post on Reddit, where a Hilton employee is asking if they should report their hotel to Hilton corporate for a fraudulent scheme they’re...

At Frequent Miler, we keep a database of point valuations called “Reasonable Redemption Values.” These are estimates of the “worth” of airline miles, hotel points, transferable points, and more. The idea is that we try to identify the point at which it is “reasonable” to get that much value or...

Reports suggest that China has just indefinitely banned virtually all general aviation flying nationwide. If this goes on for any substantial amount of time, this is about as drastic of a measure as we’ve ever seen from a country to restrict general aviation flying.

A Hyatt member canceled a two-night “free” award stay, got their points back, and then received a $3,690 cash cancellation bill. Hyatt’s policy can return points while charging an undisclosed cash forfeiture amount when an award stay is canceled too late, creating a hidden risk for anyone booking hotel rooms...

International passengers arriving at Orlando were stuck in customs for more than five hours after weather delayed checked bags, leaving hundreds of people with no food, seating, or clear way out. Passengers say they were threatened with arrest if they left without their bags, even though delayed luggage is common...

An American Airlines business class passenger says a screaming child kept him awake for 9.5 hours after he paid $1,800 per person to upgrade, and American offered just a $25 travel credit. The incident raises the obvious debate: children have just as much right to premium cabins as anyone else,...

A flight attendant and the bus driver who was driving an airline crew to their hotel in Manhattan, New York City, on Monday night have been killed in a horror smash on the Long Island Expressway after the crew shuttle bus reportedly smashed into two cars before colliding with the...

American Airlines has reportedly removed broad employee access to a boarding tool pilots and flight attendants used to see boarding progress, inbound connections, likely misconnects, elite passengers, and gate details in one place. The read-only tool could help crews take care of customers, but American has long preferred centralized control...