A brand-new United Airlines Boeing 787-9 Dreamliner featuring the Chicago-based carrier’s upgraded ‘Elevated’ interiors with new Polaris Business Class suites and Polaris Studios has been grounded yet again, just days after it was returned to United after undergoing maintenance work by Boeing. The aircraft (registration: N61101) was only delivered to...

If you spend any time reading travel websites or scrolling through social media, you’ll eventually come across someone promising a travel “hack” that’ll save you money, get you an upgrade…

A Virgin Voyages cruise organized by Atlantis Events was supposed to make a couple of stops in Turkey on a cruise that’s taking place this upcoming week, only for government officials to block this on the grounds of ”moral standards.” While it’s common for countries to have different laws surrounding...

When Chase refreshed the Sapphire Reserve® card and launched the Sapphire Reserve for Business℠ card last year, it did away with the previous 1.5 cents per point (cpp) redemptions everywhere via Chase Travel℠ and replaced them with Points Boosts. This feature gives holders of either card the opportunity to redeem...

An airline pilot staying at a Marriott affiliated hotel was reportedly attacked by a swarm of bats while sleeping in his hotel room. The hotel didn’t even offer to let him move rooms, and he has spent over $100K on rabies shots, according to a lawsuit. Wow…

We periodically publish links to interesting tidbits around the web. This week, we have Hilton making it possible for elites to pick a complimentary upgrade during digital check-in, the demise of Lufthansa first class awards, a reddit challenge that sounds like it was made for Frequent Miler, and more. I’ve...

As of last Monday, the entire Frequent Miler team is now 40 years old or above. Yes, I finally joined the guys in the over-the-hill club. Symptoms have included lame puns, grumbling about noise levels in public places, and a diligent morning routine of vitamins (even before coffee). Despite these...

Flight attendants are reportedly refusing to give their consent to hand over biometric data to the federal government in order to use a new TSA line-skipping system that is being progressively rolled out at airports across the United States. Since 2011, flight attendants and pilots have been able to bypass...

After 24 years writing about airlines, hotels, and loyalty programs, the same themes keep coming up: be honest with customers, deliver what you promise, sweat the small details, stop hiding behind fake excuses, and respect shared spaces. Those principles explain why I get frustrated by resort fees, broken benefits, no-notice...