Trending

View from the Wing
Passengers Were Downgraded On An $8,166 Business Class Trip—American Airlines Denied Any Refund
American’s Montreal Convention treaty defense has real support, but its own contractual refund promises and federal consumer protection rules don't let the airline decide $0 is what the passengers are entitled to.

Live and Let’s Fly
Downgraded From Business Class On An 11-Hour Flight, But Offered Remarkable Compensation
An involuntary downgrade from a $4,300 business class ticket to an 11-hour economy seat could easily cost an airline a valuable customer. Arkia instead turned a bad situation into a lesson in how airlines should handle downgrades. Arkia Shows How An Airline Should Handle A Transatlantic Downgrade A Live And...

Paddle Your Own Kanoo
American Airlines Says Downgraded Business Class Passengers on International Flights Aren’t Entitled to a Partial Refund: A Couple Want the DOT to Force it to Change
American Airlines claimed it didn’t owe a couple who were downgraded from Business Class to Premium Economy on a long-haul transatlantic flight to Edinburgh anything, using an international treaty as its excuse, while ignoring Department of Transportation (DOT) rules, British compensation regulations, and even its own contract of carriage. The...

Your Mileage May Vary
Plane Passenger: Stranger Said I ‘Ruined Her Flight’ Because I Ate Before Everyone In Our Row Was Served
A passenger received his special meal before the rest of his row and started eating. The complete stranger beside him flipped out and thought that was so rude and inconsiderate…

View from the Wing
American And United’s Premium-Heavy A321XLRs May Need Ballast To Fly?
Reports of Iberia carrying ballast on lightly booked A321XLR flights raise questions about American and United’s more premium-heavy layouts. The balance concern makes sense, but I'm sure when it comes to claims about United’s snack bar and cheaper economy fares.

Economy Class & Beyond
Last Week at Economy Class and Beyond (26th September)
Another week has passed again, and chaos continues to rule. Still, with the end of the week, it must be time for Economy Class and Beyond. Yes, the Christmas lights are already going up in Birmingham City Centre. Delightful – New Street, Birmingham Trip Report: Kevin Gets a Little Seoul and...

View from the Wing
Hilton May Add “Black Diamond” Above Diamond Reserve—Pushing Diamond Status Further Down [Roundup]
Hilton’s “Black Diamond” has surfaced in internal materials, suggesting another status tier above Diamond Reserve could push ordinary Diamonds further down the ranks. Also: a $50 Rakuten signup offer ending soon, CardPointers’ coming price increase, Southwest flight attendants challenging their union, and the American Airlines barbecue platter worth ordering.

One Mile at a Time
Weekly Review: September 26, 2026
I hope everyone is having a nice weekend so far! I returned from my trip to Asia this past week, and I’ll be heading to Europe (possibly via Africa) later this week, so stay tuned for that. In the meantime, I’ll keep working on my trip report from the last...
Reviews
Read the latest reviews for road warriors and frequent flyers.
-
Hotel Review: Hyatt Centric The Pike Long Beach
September 26, 2026
-
Review: United Club – Houston Intercontinental (IAH), Terminal C (Gate C33)
September 26, 2026
-
Review: Vueling Airbus A321 – London Gatwick to Paris Orly
September 26, 2026
-
FLIGHT REVIEW: Air Canada, Vancouver to Ottawa in Business Class on an A321-200. Naked green nailed feet!
September 25, 2026

The Gate with Brian Cohen
Would You Wear Your Belongings to Avoid Baggage Fees and Mishandled Luggage?
As I have mentioned numerous times over the years, I try to avoid checking my baggage whenever possible — to the point where I usually only travel with one bag which I carry onto the airplane with me…
…but what if you are carrying more items with you and want to...

View from the Wing
Southwest Had No Choice But To Abandon What Made It Great – Here’s Why They Became Like Every Other Airline But Worse
Southwest’s old model stopped scaling. Broader distribution forced it to unbundle fares, premium seats required assigned seating, and credit card economics demanded lounges. Each change made the next unavoidable—but convergence cannot recreate the advantage Southwest gave up.

Paddle Your Own Kanoo
Airlines Forced to ‘Tanker’ Fuel to Boston Logan As Rare September Nor’easter Threatens Jet Fuel Crisis
Airlines are being forced to ‘tanker’ fuel on flights to Boston Logan International Airport (BOS) because fuel barges that normally keep the airport’s Jet-A fuel reserves stocked up haven’t been allowed to set sail due to the threat of a rare September nor’easter. Tankering is a controversial practice in which...

Paddle Your Own Kanoo
United’s Flight Attendants Aren’t Entitled to Sit in Premium Economy Because of a Bizarre Ruling on What ‘Premium Economy’ Is
Flight attendants at United Airlines aren’t entitled to sit in Premium Economy when ‘deadheading’ on an international flight because of a bizarre ruling about what constitutes Premium Economy on United’s planes. And to make it worse, the flight attendant union had a chance to close the loophole but chose not...

Live and Let’s Fly
Rock Bottom: My Worst American Airlines A321T Business Class Flight Yet
I want to say at the outset that I am really rooting for American Airlines…I want the carrier to succeed and be a strong competitor to Delta Air Lines and United Airlines. I also laud the many investments AA has made in its onboard product and technology over the last...

View from the Wing
Airlines Are Making Business Class Worse, Not Cheaper—Why Their “Basic” Strategy May Backfire
Delta, United, JetBlue and a growing list of international airlines say stripped-down premium fares offer more choice. They are not creating a new class of bargain fares. Airlines do need to discount empty flat beds without giving the same price to travelers willing to pay more, but lounge access is...

BoardingArea
Review: United Club – Houston Intercontinental (IAH), Terminal C (Gate C33)
Former Continental Presidents Club and nothing has changed The summary The lounge is near gate C33 of Houston Intercontinental’s massive C terminal. This large lounge still sports the dark wood and cubicles that were hallmarks of Continental Airline’s Presidents Clubs. The lounge never even received the mid-2010’s United refresh with...

Frequent Miler
Wild Card challenge livestream check-ins: Second one is tonight (9/26) at 9pm ET
We’re now about halfway through this year’s Wild Card challenge and it’s almost time for our second livestream check-in now that all three contestants have visited their second destination. The three live check-ins will be on the following dates and times: Check-in 1: Thursday September 24, 2026 at 7pm ET...

Live and Let’s Fly
Delta Adds No New European Destinations In 2027. United Adds Nine. Who’s Making The Smarter Bet?
Delta Air Lines is adding a trio of new flights to Europe in 2027, but no new European destinations, taking a very different approach from United Airlines. Is Delta’s restraint a smarter bet, or will United’s faster growth pay off? Delta’s Restrained 2027 Europe Expansion Delta is adding two seasonal...

Paddle Your Own Kanoo
No Surprise: Heathrow’s Controversial Third Runway Has Been Delayed Again… Operational By 2039 (Maybe)
In news that will surprise no one, Heathrow’s controversial third runway has reportedly been delayed yet again, although this time it isn’t down to a legal challenge or even environmental concerns. Instead, the airport’s owners claim the timeline they’ve been working on to get the new runway up and running...

View from the Wing
“Temporary” Airline Subsidies Still Cost $680 Million A Year After 48 Years—Paying For 78% Empty Flights
Pueblo, Colorado is bringing back a 6 a.m. flight to Denver on a route subsidized at $6.84 million a year. The winning airline bid forecast filling just 22% of seats, and Colorado Springs airport is only 45 minutes away by car. Denver is driveable!

The Gate with Brian Cohen
Is Taking Food From an All-You-Can-Eat Buffet Okay?
If you travel frequently, you have most likely seen an all-you-can-eat buffet in various forms and at different places — such as restaurants, lounges and hotel and resort properties — but is taking food from them okay?
A warning was purportedly served to members of the flight crews of...









































