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Live and Let’s Fly
Downgraded From Business Class On An 11-Hour Flight, But Offered Remarkable Compensation
An involuntary downgrade from a $4,300 business class ticket to an 11-hour economy seat could easily cost an airline a valuable customer. Arkia instead turned a bad situation into a lesson in how airlines should handle downgrades. Arkia Shows How An Airline Should Handle A Transatlantic Downgrade A Live And...

Wild About Travel
Eight Journeys in Tokyo, Part 1
It took me a long time to understand that Tokyo is not one city. Many visitors arrive with a familiar checklist: shopping in Ginza, getting lost in the rush of Shinjuku Station, photographing vending machines, and eating a bowl of ramen in a small local shop. In trying to fit...

Paddle Your Own Kanoo
American Airlines Says Downgraded Business Class Passengers on International Flights Aren’t Entitled to a Partial Refund: A Couple Want the DOT to Force it to Change
American Airlines claimed it didn’t owe a couple who were downgraded from Business Class to Premium Economy on a long-haul transatlantic flight to Edinburgh anything, using an international treaty as its excuse, while ignoring Department of Transportation (DOT) rules, British compensation regulations, and even its own contract of carriage. The...

The Gate with Brian Cohen
My Retention Offer For the Citi AAdvantage Platinum Select Card
I have not used my Citi AAdvantage Platinum Select Card once since it was converted from the American Airlines AAdvantage Aviator Red World Elite Mastercard by Barclays, for which I applied last year — so I decided to cancel it earlier today, Wednesday, September 23, 2026.
The agent during the telephone...

View from the Wing
Delta Passenger Was Cuffed, Denied The Bathroom, And Exposed Naked—Court Grants Immunity After $7.2 Million Verdict
A jury awarded a Delta passenger $7.225 million after an onboard confrontation left him injured. A divided appeals court has now upheld the airline's immunity, extending protection for reporting suspicious activity to conduct flowing from law enforcement's response.

Frequent Miler
Ten hours in La-La Land (Tim’s Wild Card Challenge Journal)
It was technically a “transit day” as I was moving from Costa Rica to San Juan. However, a ten-hour layover in LA gave me the perfect opportunity to soak up the SoCal vibe and use some of those pesky Chase Sapphire Reserve® credits. I had a lunch of fresh hamachi...

View from the Wing
Misleading New York Times Essay Blames Your Miles For Killing Spirit Airlines—Author Wanted Miles Banned 34 Years Ago
Spirit borrowed heavily against its loyalty program, lost cost discipline, and posted a negative 30% operating margin months before the Iran war. A New York Times essay blames lack of access to credit card funds for the airline's failure while leaving out the facts that explain what really happened.
Reviews
Read the latest reviews for road warriors and frequent flyers.
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Air Canada Rouge Review: Our First Flight Was Better Than Expected
September 25, 2026
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Review: SriLankan Airlines A330 Business Class (CDG-CMB)
September 25, 2026
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Hotel Review: Four Seasons Toronto
September 25, 2026
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Aspire Executive Lounge Ottawa (YOW) – My Experience Over Several Visits
September 23, 2026

Frequent Miler
Crossing the pond a 3rd time and the sweet taste of Swiss business (Nick’s Wild Card journal)
After our live check-in last night, I boarded Air France to return to Europe again. After crossing the Atlantic for the third time in three days in economy class, I was incredibly excited to connect onward to Zurich and enjoy a hot shower in the Swiss Business Class lounge before...

Your Mileage May Vary
Plane Passenger: Stranger Said I ‘Ruined Her Flight’ Because I Ate Before Everyone In Our Row Was Served
A passenger received his special meal before the rest of his row and started eating. The complete stranger beside him flipped out and thought that was so rude and inconsiderate…

Frequent Miler
Current Amex Offers
This post is designed to show current Amex Offers. If you have any Amex cards, even authorized user cards, then you’re eligible to sign up for offers when you log into your Amex account. If you’re planning to shop or book travel, check this page to see if an Amex...

The Gate with Brian Cohen
Hosted Like a Host Exclusive Experience Available For Bidding With IHG One Rewards
Are you a person who spends a substantial amount of your time looking after everyone else and would like the chance to simply sit back, switch off, and have someone look after you for once? Would you like to experience what being hosted like a host is like? If so,...

View from the Wing
American And United’s Premium-Heavy A321XLRs May Need Ballast To Fly?
Reports of Iberia carrying ballast on lightly booked A321XLR flights raise questions about American and United’s more premium-heavy layouts. The balance concern makes sense, but I'm sure when it comes to claims about United’s snack bar and cheaper economy fares.

Frequent Miler
Kroger: Earn 4X points on select 3rd-party gift cards & fixed-value Visa & Mastercard gift cards
Kroger is once again running a promotion that awards 4x fuel points on select third-party gift cards, whether you buy them online or in-store. Fixed-value Visa and Mastercard gift cards purchased in-store weren’t initially included in the latest promotion, but there’s now a digital coupon. Kroger points may be even...

Economy Class & Beyond
TRIP REPORT: Air China CA912 Stockholm Arlanda to Beijing Capital Airport (Business Class) – Kevin Gets a Little Seoul and Tokyo
Air China C912 Stockholm Arlanda Terminal 5 to Beijing Capital Airport Terminal 3 (Business Class) TRIP REPORT: Kevin Gets a Little Seoul and Tokyo It’s time for another new airline (and your author is collecting them like Pokémon cards for this trip). It’s time to see how Air China does...

Traveling For Miles
Alaska Airlines adds San Jose and more West Coast flights at Paine Field
If you live north of Seattle, flying Alaska Airlines out of Paine Field (PAE) in Everett is about to become a more practical option. Alaska says it will grow seats at the airport by 50% between this fall and summer 2027. That includes a new route to San Jose and...

Paddle Your Own Kanoo
Iran War is the Final Nail in the Coffin For Qatar Airways Last Airbus A330s: Finally Retired Four Years Later Than Planned
Qatar Airways’ remaining fleet of aging Airbus A330s has finally been retired for good, four years later than planned, after they were pressed back into action due to production delays with next-generation aircraft that were due to replace them. Their demise has, however, been hastened by the Iran War, with...

Frequent Flyer Bonuses
Marriott Bonvoy: Up to 15,000 bonus Bonvoy points per night for stays at The Ritz-Carlton, Hong Kong(September 25 Bonus Offer Highlight)
Today's Bonus Offer Highlight is a big nightly Marriott Bonvoy bonus of up to 15,000 points for stays at The Ritz-Carlton, Hong Kong. Check out all of the new bonuses added today:

Live and Let’s Fly
Wow! American Airlines’ New First Class Beef Brisket Was Worth The Detour
As promised, I deliberately routed through Dallas to try American Airlines’ new Pecan Lodge barbecue dinner, and I am pleased to report that the detour was 100% worthwhile. American Airlines Pecan Lodge Beef Brisket Dinner Last month, I wrote that I was deliberately planning to fly through Dallas once American...

Paddle Your Own Kanoo
Mystery Odor Sickens Seven Flight Attendants on Flight to Honolulu
Seven flight attendants on an Alaska Airlines flight from Los Angeles to Honolulu reported being sickened by a mystery odor on Thursday, although the cause of the smell hasn’t been publicly revealed and the plane has already been returned to service. The incident occurred on board Alaska Airlines flight AS-803...










































