An involuntary downgrade from a $4,300 business class ticket to an 11-hour economy seat could easily cost an airline a valuable customer. Arkia instead turned a bad situation into a lesson in how airlines should handle downgrades. Arkia Shows How An Airline Should Handle A Transatlantic Downgrade A Live And...
It took me a long time to understand that Tokyo is not one city. Many visitors arrive with a familiar checklist: shopping in Ginza, getting lost in the rush of Shinjuku Station, photographing vending machines, and eating a bowl of ramen in a small local shop. In trying to fit...
I have not used my Citi AAdvantage Platinum Select Card once since it was converted from the American Airlines AAdvantage Aviator Red World Elite Mastercard by Barclays, for which I applied last year — so I decided to cancel it earlier today, Wednesday, September 23, 2026.
The agent during the telephone...
American Airlines claimed it didn’t owe a couple who were downgraded from Business Class to Premium Economy on a long-haul transatlantic flight to Edinburgh anything, using an international treaty as its excuse, while ignoring Department of Transportation (DOT) rules, British compensation regulations, and even its own contract of carriage. The...
A look at the route, aircraft, and refueling stop Iran's government used to fly its president from Tehran to New York for the UN General Assembly.
A tourist says she made a simple request about her scrambled eggs at an Italian restaurant. Then she noticed a disturbing message on her receipt. There are certain foods people…
The technology exists, and has existed for quite some time. It's a simple reason why commercial planes refuse to fly faster than ...
A jury awarded a Delta passenger $7.225 million after an onboard confrontation left him injured. A divided appeals court has now upheld the airline's immunity, extending protection for reporting suspicious activity to conduct flowing from law enforcement's response.
Bilt Rewards points can be redeemed for airline and hotel transfers, a home down payment, or travel bookings. Here's how to rank the options from best to worst.
Yesterday, I flew to Washington Dulles without incident, enjoyed the Chase Sapphire Lounge that’s disguised as an Etihad lounge, boarded my flight to San Salvador (with an onward connection to Panama City), and then things fell apart. I missed a connection, and I didn’t get much sleep, but things worked...