
View from the Wing
Southwest Airlines ‘Karen’ Says Her Bag Was Checked Despite Empty Bins—Then Accuses Flight Attendant Of Assault
A Southwest passenger argues over a gate-checked bag, alleges assault, and refuses to leave after being told she won’t fly. The recording doesn’t show the outcome, but the bag dispute exposes an airline practice that predictably makes customers furious.
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View from the Wing
6 Reasons Why Citi Strata Elite Beats Amex Platinum And Sapphire Reserve
American Airlines transfers, 6x weekend dining, and a hotel credit usable beyond luxury collections give Citi Strata Elite advantages its more expensive rivals lack. My hotel bookings have made the case for keeping it stronger.

View from the Wing
American Airlines Admits It Sells Too Much Basic Economy, Says 30% Of Seats Generate Half Its Revenue
American has already stripped mileage earning and elite seat and upgrade benefits from Basic Economy. Now it’s adding first class and Main Cabin Extra seats to give customers more—and smaller—steps up the fare ladder.

The Gate with Brian Cohen
Svöðufoss and Lookout Overlooking Ólafsvíkur in Iceland
Svöðufoss and lookout overlooking Ólafsvíkur in Iceland are basically two things to see in one place. Ólafsvík is a small fishing town; while Svöðufoss is a waterfall which is approximately ten meters in height and located on the Snæfellnes Peninsula.
Snæfellsjökull glacier...

View from the Wing
Delta Left A Father’s Body Unrefrigerated Overnight, Family Says—Too Decomposed For A Final Viewing
A family says Delta’s handling of their father’s remains cost them a final viewing. The missed connection is only part of the story: his body arrived after cargo pickup closed, while Delta’s published Memphis instructions prohibit overnight holding and arrivals of human remains after 7 p.m.
Reviews
Read the latest reviews for road warriors and frequent flyers.

View from the Wing
[110K Offer Extended] United Made MileagePlus Worse Without A Credit Card — But This Business Version Is The Sweet Spot
United has made MileagePlus far more valuable for credit cardholders, with faster earning, cheaper awards, and better access to premium inventory. The United Business Card now looks like the sweet spot, especially with its extended offer of up to 110,000 miles.

View from the Wing
Chase’s LaGuardia Lounge Wins “World’s Best”—It Isn’t Even The Best At Its Own Airport
Skytrax named Chase’s defunct Hong Kong lounge the world’s third-best independent airport lounge. Its winner at LaGuardia isn’t even the best lounge in that airport. The results expose how little these awards tell travelers about where they’ll actually find the best experience.

Live and Let’s Fly
Southwest Airlines “Karen” Refuses To Leave Plane, Accuses Flight Attendant Of Assault In Gate-Check Meltdown
Being forced to gate-check a carry-on bag when empty overhead-bin space remains is maddening. It does not, however, entitle you to curse at a flight attendant, block the boarding door, or turn an irritating travel dispute into your removal from the flight. Southwest Passenger Melts Down Over Gate-Checked Bag, Accuses...

Economy Class & Beyond
Chiltern Railways to be brought back into public control from Sunday 20th September.
Rail operator Chiltern Railways is all set to be moved from private operation and back into public ownership from Sunday 20th September. Great British Railways – Chiltern on a Chiltern Explorer trainset – Image, Department for Transport The Chiltern route connects London Marylebone to destinations across Buckinghamshire, Oxfordshire, Warwickshire and...

Live and Let’s Fly
The Last Days Of Summer In Southwest Germany
Oh how I enjoyed my last few days in Germany, doing what I always do and enjoying an end to the heat as autumn approaches. The Blissful End Of Summer In Southwest Germany It fell upon me to take the kids to Germany for their summer holiday with my wife’s...

Paddle Your Own Kanoo
American Airlines Wants to End the Misery of ‘Rolling Delays’ By Being Honest With Passengers From the Outset
American Airlines wants to end the misery of an all-too-familiar issue that has become increasingly isolated to the Texas-based carrier – frustrating ‘rolling delays’ in which American claims a flight is only delayed by 20-30 minutes but which then drag on for hours, with a drip, drip, drip of further...

View from the Wing
American Airlines Finally Targets Its Most Infuriating Delays—Sending You To The Gate With No Plane
American Airlines is finally working on a fix for the rolling delays that drag you out of the lounge to a gate with no plane. The reported plan: start in Charlotte and estimate boarding from the inbound aircraft's arrival.

The Gate with Brian Cohen
Lulo? What is a Lulo?
As I attended a tasting session in the presidential suite at the Hilton Bogotá Corferias hotel property in Colombia, sections of a small fresh fruit — which reminded me of a cross between a kumquat and a tangerine — sat in a black dish.
“Excuse me. What is this?” I asked...

Paddle Your Own Kanoo
Watch: Missile Hits Fuel Storage Depot at Riyadh International Airport Sending Huge Plume of Black Smoke Into Sky
A missile has reportedly struck a fuel storage tank at Riyadh King Khalid International Airport (RUH) in Saudi Arabia, sending a huge plume of thick black smoke into the sky over the city. The missile is believed to have been fired by Houthi rebels in neighbouring Yemen as hostilities between...

Live and Let’s Fly
Air France’s Luxury Gamble Is Paying Off As Premium Revenue Surges 11%
France’s expensive wager on premium travel is paying off, demonstrating that first class can still be very smart business when an airline understands its customers, its market, and its brand. Air France Proves First Class Can Still Be Smart Business As fuel prices surge and airlines trim marginal flying, Air...












































