
View from the Wing
Chase, Amex And Citi Pay You To Shop—But A Discount Doesn’t Mean The Merchant Made More Money
Banks are turning purchase histories into targeted offers and advertising businesses. Those discounts can change which card you use, where you shop, and how you book—but new research questions how much elaborate customer profiling adds.
Trending

Live and Let’s Fly
Rock Bottom: My Worst American Airlines A321T Business Class Flight Yet
I want to say at the outset that I am really rooting for American Airlines…I want the carrier to succeed and be a strong competitor to Delta Air Lines and United Airlines. I also laud the many investments AA has made in its onboard product and technology over the last...

View from the Wing
Southwest Had No Choice But To Abandon What Made It Great – Here’s Why They Became Like Every Other Airline But Worse
Southwest’s old model stopped scaling. Broader distribution forced it to unbundle fares, premium seats required assigned seating, and credit card economics demanded lounges. Each change made the next unavoidable—but convergence cannot recreate the advantage Southwest gave up.

2PAXfly
FLIGHT REVIEW: Air Canada, Vancouver to Ottawa in Business Class on an A321-200. Naked green nailed feet!
Continuing my Oh Canada! tour. Last stop was the Maple Leaf Lounge in Vancouver, where I re-met my husband. Before that, a night at the Fairmont Vancouver Airport, after arrival on QF75 from Sydney. This review covers my first flight with Air Canada between Vancouver and the national capital, Ottawa....

Live and Let’s Fly
Downgraded From Business Class On An 11-Hour Flight, But Offered Remarkable Compensation
An involuntary downgrade from a $4,300 business class ticket to an 11-hour economy seat could easily cost an airline a valuable customer. Arkia instead turned a bad situation into a lesson in how airlines should handle downgrades. Arkia Shows How An Airline Should Handle A Transatlantic Downgrade A Live And...

View from the Wing
Airlines Are Making Business Class Worse, Not Cheaper—Why Their “Basic” Strategy May Backfire
Delta, United, JetBlue and a growing list of international airlines say stripped-down premium fares offer more choice. They are not creating a new class of bargain fares. Airlines do need to discount empty flat beds without giving the same price to travelers willing to pay more, but lounge access is...

View from the Wing
Passengers Were Downgraded On An $8,166 Business Class Trip—American Airlines Denied Any Refund
American’s Montreal Convention treaty defense has real support, but its own contractual refund promises and federal consumer protection rules don't let the airline decide $0 is what the passengers are entitled to.

View from the Wing
Hilton May Add “Black Diamond” Above Diamond Reserve—Pushing Diamond Status Further Down [Roundup]
Hilton’s “Black Diamond” has surfaced in internal materials, suggesting another status tier above Diamond Reserve could push ordinary Diamonds further down the ranks. Also: a $50 Rakuten signup offer ending soon, CardPointers’ coming price increase, Southwest flight attendants challenging their union, and the American Airlines barbecue platter worth ordering.

Frequent Miler
Outside the box: miles for hotels, hotel points for flights (Greg’s Wild Card Journal)
I previously teased that I had scrapped my original plan for getting to Melbourne in favor of a crazy new and potentially controversial plan. Today, I’ll explain. Trip Overview United Cardholder Availability (the potentially controversial part) Early in my trip planning, I set up alerts to watch for business class...
Reviews
Read the latest reviews for road warriors and frequent flyers.
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Think Twice Before Complaining About A Hotel Online. You Might Get A Reply Like THIS
September 27, 2026
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Hotel Review: Gild Hall, A Thompson Hotel, by Hyatt
September 27, 2026
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Hotel Review: Hyatt Centric The Pike Long Beach
September 26, 2026
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Review: United Club – Houston Intercontinental (IAH), Terminal C (Gate C33)
September 26, 2026

The Gate with Brian Cohen
7 Ways to Save Money on Purchasing a Camera.
Most people use their mobile telephones and tablets to photograph what they see, which is generally a viable option — but if you want to use an actual camera to take better photographs during your travels, consider these 7 ways to save money on purchasing a camera.
Despite the advances in...

View from the Wing
American Airlines Keeps Praising Trump While Taking A $7 Billion Fuel Hit—What Do They Want?
CEO Robert Isom praised the economy in the Oval Office. Two weeks later, American warned of a $1 billion jump in its fuel forecast. Its courtship of Trump may help with an upcoming Airbus order—or an Alaska deal.

Economy Class & Beyond
Airplane Art – Peach Aviation Airbus A320neo taxiing at Narita International Airport
It’s Sunday again, so it must be time for some more Airplane Art. This week we have a Peach Aviation Airbus A320neo taxiing out from Narita International Airport Terminal 3 as it begins another domestic journey. Peach Aviation operates a fleet of 24 Airbus A320neo aircraft in its single-type fleet. The airline...

View from the Wing
American Airlines Pilot Challenges Airport Worker—Gets Called Racist And Sent Back For A Badge Check
An airport worker says an American Airlines pilot questioned whether he belonged on the jet bridge despite his uniform and badge. Then the confrontation turned around: according to the worker, the pilot hadn’t had his own credentials checked—and was told to head back to the gate.

Paddle Your Own Kanoo
A Broken Defibrillator Was Not Responsible for the Death of 14-Year-Old Boy On American Airlines Flight, Court Rules
A court has ruled that a broken automated external defibrillator (AED) was not responsible for the death of a 14-year-old boy on an American Airlines flight, and, as such, his family is unable to sue the carrier for at least $215,000. The case dates back to June 4, 2022, when...

View from the Wing
Southwest Flight Credits Can Expire In 6 Months—$15 Gift Card Trick Makes Them Last Forever
Southwest Basic credits are nontransferable and expire six months from the original ticket date. A Choice Preferred booking and a small gift-card payment can currently turn them into transferable credits with no expiration.













































