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View from the Wing
Exclusive: American Airlines Will No Longer Bump Passengers—Volunteers Can Get The Next Flight Even If It’s Full
An internal American Airlines memo tells airport staff to keep the aircraft door open until enough passengers volunteer, take a delay if necessary, and let local managers approve higher compensation. Volunteers can even be confirmed on the next sold-out departure.

View from the Wing
American Airlines Is Trying Harder In Coach—Better Snacks, Confused Passengers, And An Awkward New Service
American’s new coach snacks are a welcome improvement. On my flight, though, three choices left passengers hesitating, while the new service instructions call for placing drinks on window seat trays flight attendants can’t reach from the aisle.

Frequent Miler
Changes coming to IHG Select card (old $49 card, no longer available)
A member of our Frequent Miler Insiders Facebook group recently reported being told by a Chase representative that changes are coming to their old IHG Select card (this is the old card with a $49 annual fee that has not been available for new applicants or product changes for years)....

The Gate with Brian Cohen
Corporate Rates Are Now More Restrictive With Marriott Bonvoy
Corporate rates are now more restrictive when booking reservations at hotel and resort properties with Marriott Bonvoy — likely to reduce people who fraudulently book reservations under those contracted special rates.
Some of my clients in my training and consulting business were large corporations; and...

View from the Wing
American Airlines Is Building One Of The World’s Biggest Lounges—40,000 Square Feet In Crowded Charlotte
Construction starts this year on an atrium lounge larger than American’s planned DFW club. I reported the 40,000 square foot proposal in 2023—and Charlotte’s crowded concourses and inadequate clubs have only made it more necessary.

Frequent Miler
Save 15% on IHG award stays at new hotels
For the last few years, IHG has been offering a 15% discount on award stays at new and recently refreshed properties, with different hotels being added each month. The eligible new properties were previously bookable for three months ahead of time. Since March 2026 though, IHG has extended the booking...
Reviews
Read the latest reviews for road warriors and frequent flyers.
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United Polaris® Lounge: The Buffet Isn’t What It Used to Be and Feels Like Golden Corral
October 5, 2026
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Review: Lufthansa Lounge – Detroit International (DTW) – Evans Terminal
October 5, 2026
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Admiral Hotel Copenhagen Review: Is It Worth the Stay?
October 5, 2026
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Review: Qatar Airways Al Mourjan Business Lounge – The Garden Doha (DOH)
October 3, 2026

Economy Class & Beyond
Return to Incheon Airport, YP735 Air Premia Seoul Incheon to Tokyo Narita (WIDE PREMIUM)
Return to Incheon Airport and YP735 Air Premia Seoul Incheon to Tokyo Narita (WIDE PREMIUM) TRIP REPORT: Kevin Gets a Little Seoul and Tokyo Time for a new airline for me to try – Air Premia. How does it stack up on the short hop to Tokyo? But I also...

Traveling For Miles
British Airways reveals new cabins for its A380s (and changes to its First Class soft product)
British Airways has finally unveiled what we can expect from its refurbished A380 aircraft which will all, eventually, be getting new cabins. First Class, Business Class, Premium Economy and Economy Class are all getting a much needed makeover, and while there's nothing particularly surprising about what BA has planned, the...

Frequent Miler
Marriott Business card Amex Offer: Spend $3K & earn 5K bonus points
In addition to the Amex Offer on targeted Marriott personal cards that’s offering +4 bonus points at US supermarkets, Marriott Bonvoy Business® American Express® cardholders are being targeted with an Amex Offer that’s giving 5,000 bonus points when spending $3,000 or more on all eligible spend. You can take advantage...

Live and Let’s Fly
Delta Passenger Says He Refused A Seat Swap, Started Recording, And Was Kicked Off The Plane
A Delta Air Lines passenger says he was asked to give up his seat so a couple could sit together, declined after seeing the replacement, and was eventually removed from the flight after recording the dispute. Delta says he failed to follow crew instructions. I understand that passengers cannot simply...

Live from a Lounge
Limited Time Only: HDFC Bank’s Premium Credit Cards Offers ALL Accor+ Explorer Membership for 10,000 Reward Points
HDFC Bank has added an interesting new redemption option for holders of some of its premium credit cards, allowing them to redeem 10,000 HDFC Bank Reward Points for an ALL Accor+ Explorer membership. The proposition is interesting for Accor loyalists because the membership includes 30 ALL Accor status nights, which...

View from the Wing
United Accelerates Starlink Rollout With 1,000+ Jets By May 2027—Goes After Delta’s Frequent Flyers
Graphics shared by JonNYC show a push for more than 20 installations a week across 17 maintenance stations. United is accelerating its mainline rollout while Delta’s Amazon agreement calls for an initial 500 aircraft with installation starting in 2028—at the earliest.

Frequent Miler
Chase Travel℠ Chase Offer: Spend $600 & get $100 back (targeted)
Another Chase offer gives you a $100 statement credit when you book $600+ through Chase Travel℠. You can stack this with the $250 Edit credits on both the Chase Sapphire Reserve® and Reserve for Business® cards (assuming you have a targeted card). Rethinking The Edit by Chase Travel℠ The Deal Spend $600+ at Chase...

Frequent Miler
Get +4 Marriott points at US supermarkets with targeted Amex Offer (max 5K bonus points)
If you have a Marriott credit card, check your Amex Offers as there’s a targeted offer giving +4 Marriott Bonvoy points for every dollar spent at US supermarkets. The Deal Get +4 bonus Marriott Bonvoy points on purchases at US supermarkets with a targeted Amex Offer. Key Terms Expires January...

Live and Let’s Fly
American Airlines Passenger Paid Extra For A Better Seat, Says Large Seatmate Took Over Her Space And Crew Would Not Help
An American Airlines passenger says she paid extra for a better seat, only to spend the flight pressed against a large seatmate who occupied part of her space. I’ve written about passengers of size many times, and my position is unchanged: if you take up more than one seat, you...

View from the Wing
American Airlines Wants To Stop Running Out Of Food In Coach—Preorder Starts Rolling Out October 13
American Airlines is bringing back the ability to reserve food in coach before your flight, so the sandwich or cheese plate doesn’t run out before flight attendants reach your row. Reservations open October 13 for a test starting October 20 on Dallas–Fort Worth to Los Angeles flights and gradually roll...

The Gate with Brian Cohen
Elite Exclusive: Earn Up to 12,000 Bonus Points Per Stay With Homes & Villas by Marriott Bonvoy
For this elite exclusive, you can earn up to a maximum of 12,000 bonus Marriott Bonvoy points per stay — which is actually 3,000 points per night with a minimum of two consecutive nights — at almost 183,000 participating Homes & Villas by Marriott Bonvoy properties worldwide starting Wednesday, October...













































