A Marriott Platinum member says severe weather diverted her flight and the AC Hotel Kansas City Plaza canceled her prepaid four-night stay and kept $596.76, while an identical amount later appeared pending. When she asked for a receipt, the front desk told her to “get the f— out”—but a hotel...
United Airlines is moving forward with a $21 million, two-story Seattle lounge in the former American Express Centurion Lounge space, at an all-in cost exceeding $2,900 per square foot. The 7,181-square-foot club will include a full kitchen, family rooms and mezzanine views when it opens in December 2027—or more likely...
American Airlines downgraded a family from business class to make room for deadheading pilots, choosing them because their tickets were booked with miles. The $600 voucher offered doesn’t replace the mileage refund required after an involuntary downgrade.
Welcome to our weekly list of what’s ending this week, along with a collection of other deals due to end soon. There are a dozen deals ending this week, two of which are Cathay Pacific-related. One of those is a 10% transfer bonus, while the other gives a points rebate...
I had to get back to the Santa Barbara Airport, and the Amtrak Pacific Surfliner was almost everything I needed.
Air France has now publicly denied that it closed the sauna in its Paris Charles de Gaulle lounge because passengers were engaging in sexual activity inside. Fair enough, but I stand by what I reported: that is what an Air France lounge manager told me when I specifically asked why...
Walk down a corridor of a hotel used by flight crews from different airlines, and you’ll notice something odd: it’s eerily quiet. Not just quiet, but silent in a way that hotel corridors usually aren’t. No laughter drifting out from under doors, no muffled TV. Just an entire floor of...
For the next flight of my Four Seasons Yacht via Turkmenistan and Saudi Arabia adventure, I flew Air India’s Boeing 777-300ER first class on the 9hr25min flight from Delhi (DEL) to Frankfurt (FRA).
The Grand Hyatt DFW remains one of the best airport hotels in the country: physically connected to Terminal D, recently renovated, well soundproofed, and still excellent for runway views. It is expensive in cash and points, but when the price is not outrageous, the convenience, large rooms, Globalist treatment, and...
We all have our routines in life. If you’re a frequent hotel guest, odds are that there are some habits that you’ve picked up over the years, whether logical or not. In this post, I thought it would be fun to share some of my habits when staying at a...