Hotels spend a ton of time and money trying to figure out what their guests want the most. They send surveys asking how your stay was and have you rate…

Aeroflot low cost carrier Pobeda ran one of the strangest in-cabin experiments we’ve seen: a humanoid robot acting as a flight attendant on a regular passenger flight. The airline had “Volodya” work on a Boeing 737 flight from Ulyanovsk to Moscow. Continue reading Aeroflot Tests Humanoid Robot as a Flight Attendant...

While Russian airlines might be struggling to keep their planes flying due to sanctions from the West, that’s not stopping them from innovating in other ways… or something.

As part of a travel agency preview, I toured the Ritz-Carlton Yacht Collection’s Ilma. It’s not a perfect product, but luxury travelers should take note.  Tour Invitation As a luxury travel agency owner, I was invited to tour the Ritz-Carlton Yacht Collection’s Ilma at Port Everglades in Fort Lauderdale this...

Cathay Pacific has launched their Black Friday offers for travel out of North America with flights starting from $552 out of the U.S. and the C$642 out of Canada.  Plus Cathay members in both countries can save up to an extra $100 by using the Black Friday promo codes. U.S....

Sean Duffy and Gavin Newsom are suddenly relitigating pandemic mask mandates and arguing over how people should dress on airplanes — a bizarre clash years after the rules ended. The exchange isn’t really about masks or manners at all, but about positioning for 2028 and appealing to their respective bases. Continue...

I witnessed a murmuration of starlings in Washington from the rooftop of the Conrad Washington DC hotel property during my trip to a media roundtable by Hilton that officially revealed the latest changes to the Hilton Honors membership program. No one definitively knows why... The post Murmuration of Starlings in Washington. Sunday...

Spanish flag carrier Iberia has become the latest international airline to admit that it has fallen victim to a massive cyber attack after hackers were able to gain access to a computer system that stores a treasure trove of customer data. Iberia started to notify affected customers of the hack...

Nowadays it feels like there are few secrets left when it comes to airline travel. Sometimes it feels like everyone and their second cousin is sharing their ”travel hacks” online, and will tell you how they flew on an $8,000 flight for FREE, and how they save so much money...

Flight attendants were in for a shock on a recent flight from Seattle to Denver when they realized that the door handle of the main cabin exit of their Boeing 737 hadn’t been secured in place for most of the flight. The United Airlines aircraft, which is usually operated by...

Duringmy review trip to Bangkok, I had one night in Bangkok. I ended up booking the Ritz-Carlton Bangkok for my one night stay, as it’s still a new property, having only opened in late 2024. Why did I book it? Well, a variety of reasons — I need a couple...

Hyatt Regency Austin has completed its renovation, with modernized rooms, a redesigned lobby, an upgraded market, and a suite-upgrade approach that’s unusually generous for a Category 4 property. It’s still one of the best ways to use a Category 1–4 certificate, especially during peak Austin events like SXSW, where cash...

Back in August 2023, I wrote about JetBlue Airways and YOTEL entering into a… The post JetBlue and YOTEL Partnership Ending appeared first on The Bulkhead Seat.

Greetings from Southern California — where the sun is shining again after a week of rain. Lots and lots of rain. (I’ve learned a lot of things as I’ve gotten older. One of them is that you’re required to say, “Well, we need it,” whenever it rains — regardless of...

United and Southwest quietly revived airline debit cards. Here is who they help, what they offer, and when you should skip them. A Throwback Idea Makes A Comeback For years, the story in airline loyalty has been simple. If you want to earn serious miles, you reach for a credit...