Review: United/Air Canada Arrivals Lounge – London Heathrow (LHR) Terminal 2

by Adam Stuart | September 19, 2025 | 0 Comments

Shower, recharge, and have breakfast

This lounge checks all the boxes of an arrivals lounge for business class travelers taking overnight flights across the Atlantic.

The summary

Located just outside of baggage claim and customs at Terminal 2 of London Heathrow, this United/Air Canada lounge is designed for business class travelers taking red-eye flights. It is open only till 2 PM. Eligible arriving passengers can freshen up, get a bit of work done, and have breakfast before heading into central London.

The entry is clearly marked: it’s just to the left after emerging from baggage claim.

a glass door with text on it
a sign in a building
a white desk with flowers on it

After presenting your credentials, you can turn right to go into the single, main lounge area or be escorted straight ahead to a shower suite. There are at least a dozen showers! I have never seen so many showers in a lounge. They are not luxurious but are very well appointed. Nothing beats a shower after a long flight! On site staff will iron your clothes if needed.

a toilet bowl with a toilet brush and cotton buds
a hallway with white doors and black tile floor
a shower with a glass door
a towel on a rack

After showering, I headed into the main lounge area. It’s just one room, simply furnished with traditional tables and hi-top table where I plugged in. Internet connectivity was fast and there were US/Canadian as well as UK charging outlets.

a group of people sitting in a room with chairs and tables
a shelf with magazines on it
a group of people sitting at tables in a room with chairs and tables

Breakfast was a highlight. There is an extensive buffet: fruits, granola, cereals, baked goods, smoothies, infused water, juices, coffee/espresso, and more. I like how the printed menu listed the buffet items.

a toaster and bread in a drawer
food on plates on a counter
a counter with drinks and milk
a machine with a screen on it
a menu of a restaurant
a tray of food on a counter
a group of drinks on a counter

There are also a la carte breakfast items. I ordered sort of off the menu – just a couple of poached eggs. They were delicious and arrived around 10 minutes after ordering. They were perfect with my toast and coffee.

a menu in a restaurant
a plate of food and a cup of coffee on a table

I should also mention the hard-working staff. Many performed dual roles but were friendly and professional

The wrap

…The details. Date – September 17, 2025. Rating: Excellent. Access: Arriving on a Polaris

…What I like: The breakfast, the showers, the staff.

…What I don’t like: Well, the main room could use a refresh – but that’s a minor thing.

Adam Stuart

Avid traveler/lounge aficionado, who looks to maximize the fun while traveling. The journey can be as fun as the destination!
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