Discover the New United Club Experience at O’Hare

by Sky Skylar | May 20, 2025 | 0 Comments

For frequent flyers passing through Chicago O’Hare, the United Club network provides an inviting retreat from the bustle of one of the nation’s busiest airports. Over the past year, I’ve noticed significant improvements in how these clubs are laid out and the amenities they offer, which is quite a leap compared to older lounge models. Below are six key highlights that demonstrate how United aims to meet travelers’ evolving demands.

A Network of Sprawling Lounges

1. A Network of Sprawling Lounges

United currently operates four clubs at O’Hare, including two in Terminal 1 (near gates B6 and B18) and another in Concourse C (near gate C10). A fifth, relatively new club opened in Terminal 2 near gate E7. During my recent visit, I was struck by how each lounge still manages to maintain its own vibe—some sporting a mid-2010s retro feel, while others opt for a more modern flair. According to industry data from early 2025, Chicago O’Hare continues to see a rise in passenger traffic, so having multiple lounge options helps spread out the crowds and keep things relatively calm.

In my own travels, I’ve observed that the older United Clubs tend to score around 6/10 for overall vibe due to dated styling, while the newer lounges hover at a more comfortable 7/10 thanks to additional comforts like improved lighting and more ergonomic seating. These multiple lounge locations also accommodate different flight paths, making it convenient to pick whichever is nearest your departure gate without hiking across terminals.

Chicago-Inspired Modern Design

2. Chicago-Inspired Modern Design

The Concourse C lounge near gate C10 stands out for its sleek, urban ambiance inspired by the Windy City itself. Spanning roughly 17,000 square feet, it features floor-to-ceiling windows that allow for impressive views of the runway and inject plenty of natural light. I appreciate how these well-lit spaces encourage a sense of calm amid the usual hustle of travel day. When the lounge isn’t too crowded, this spacious design can offer a surprisingly serene workspace or relaxation nook.

The décor, curated with subtle nods to Chicago’s architecture and art scene, creates a distinct local feel. I’ve heard from fellow travelers that the mix of city motifs and comfortable lounge furniture helps them transition smoothly from the energy of the city outside to the more relaxed pace of pre-flight downtime. A recent study from the American Institute of Architects noted that color palette and lighting can significantly improve visitor well-being, and I believe the lounge’s design reflects that philosophy well.

Varied Access Options

3. Varied Access Options

There’s definitely no shortage of avenues to enter the United Club. Frequent flyers with elite status, certain credit card holders, and those with paid memberships are typically granted access. On particularly busy days, though, a day-pass—priced at around $59—may be placed on standby if capacity limits are hit. I’ve been in a few situations where day-pass users had to wait, and I usually recommend travelers consider an annual membership if they pass through O’Hare often.

Additionally, Star Alliance Gold flyers, active military members, and those traveling internationally in United business class often enjoy complimentary entry. Industry data from 2024 confirms that membership-based lounge use has increased across major airports, reflecting a clear preference for consistent pre-flight comforts. I’ve seen people take advantage of these varied access methods to study, catch up on emails, or simply unwind, contributing to an environment that feels both inclusive and professional.

Enhanced Amenities & Dining

4. Enhanced Amenities & Dining

Over the past six months, I’ve noticed significant enhancements to the lounges’ food and beverage options. Most clubs feature a decent buffet spread with items like salads, snacks, and occasionally rotating cold entrees. Some also include soups that change seasonally, adding a nice touch of variety. When I’m waiting between flights, having a range of food options can help keep my energy levels stable—essential for staying productive on the road.

On top of dining, many of these lounges now offer improved work amenities, such as private phone booths and supercharged Wi-Fi speeds. I’ve observed that United has also introduced helpful features like QR code ordering and even futuristic roaming robot trash collectors in select locations. These touches may sound whimsical, but they reflect a commitment to tech-driven hospitality that’s quickly becoming a staple in modern airport lounges.

A Look Ahead at the Polaris Expansion

In response to increasing demand, United expanded its Polaris Lounge at O’Hare to nearly 25,000 square feet on April 29, 2025. This new space accommodates over 350 seats and boasts features like a hidden speakeasy-style second bar, a full-service dining area, and additional showers. I’ve heard from crew members that these amenities have cut back on crowding, creating a more relaxed experience for those traveling on premium tickets or with the highest elite tiers.

Massage pods and curated décor by Chicago-based Crate & Barrel give the lounge a uniquely local feel. From my vantage point, it’s exciting to see how airlines are breaking away from cookie-cutter lounge templates and investing in region-specific design cues. A recent study suggests these localized touches can enhance travelers’ feelings of comfort and connection, which is exactly what you want when your flight might be delayed or you have a few hours to kill between connections.

A Temporary Fix in Terminal 2

6. A Temporary Fix in Terminal 2

The freshly opened United Club near gate E7 in Terminal 2 is smaller compared to its Terminal 1 and 2 counterparts, but it addresses immediate crowding concerns until Terminal 2 is eventually demolished and upgraded in the broader modernization process. I’ve dropped in during peak evening hours and found that while seating is limited, the space remains a pleasant alternative to waiting in the main terminal area.

This repurposed lounge still provides a self-service bar and a selection of small bites, which is enough to tide you over before a flight. If you’re looking for a quieter spot to make a call or fire off an email, the lounge’s location means you’ll likely avoid the biggest rush of travelers. Industry chatter suggests these smaller interim lounges demonstrate airlines’ willingness to be flexible, ensuring that passengers never feel too far from a comfortable seat and a charging port.

Final Thoughts

Final Thoughts

Overall, these six highlights show that United is taking its lounge experiences seriously at Chicago O’Hare. Each updated facility offers a blend of comfort, modern aesthetics, and practical amenities that can really enhance a traveler’s day. There’s something optimistic about witnessing an airline continually invest in better spaces, especially as passenger volumes reach new heights in 2025.

Whether you’re a seasoned elite flyer or a first-time lounge visitor, you’ll likely find these updated clubs a welcome haven from O’Hare’s bustling terminals. Between improved dining, redesigned seating, and expanded footprint, these spaces reflect a forward-thinking approach to travel—one that ensures we can stay connected and at ease.

Sky Skylar’s Take

The latest lounge transformations at O’Hare demonstrate how airlines can blend big-city influences with tech-savvy amenities, uplifting the pre-flight experience. I appreciate the commitment to providing diverse seating areas for work, relaxation, and socializing, which goes a long way in bringing a bit of homey comfort to an otherwise busy airport environment.

When you look at these changes collectively, they’re more than just short-term upgrades—they’re shaping the future of air travel. Improving the lounge experience might seem like a small part of the journey, but it’s often what keeps us feeling our best, both mentally and physically, when we’re thousands of miles from home.

Follow us back to BoardingArea for more.
Also on BoardingArea
Monkey Miles
Get up to 50% off at Amazon by using just 1 Amex Point – Targeted, up to $80
Get up to 50% off at Amazon by using a single Amex Point! The post Get up to 50% off at Amazon by using just 1 Amex Point – Targeted, up to $80 appeared first on Monkey Miles.
The Gate with Brian Cohen
3 Reasons Why I Back Into Parking Spots
This article on the 3 reasons why I back into parking spots is written primarily pertaining to rental vehicles while traveling in countries around the world; but they also apply to my own vehicle at and near where I am based as well. Driving a vehicle typically requires a place to...
One Mile at a Time
Shockingly Classy: Kuwait Airways Chairman Apologizes To YouTuber
Several days ago, I wrote about how popular aviation YouTuber Nonstop Dan had a horrible flight in Kuwait Airways first class, where he was threatened for filming. This first involved the purser, then the captain, then the ground staff, and then the police. The level of escalation here was just...
Altitude Yes
All About the Collins Aurora Business Class Seat, Coming to American’s A321XLR
American's A321XLRs are still some time away, but there's a lot to look forward to with their new interior. The post All About the Collins Aurora Business Class Seat, Coming to American’s A321XLR first appeared on Altitude Yes.
View from the Wing
How Much Free Food Is Too Much? Travelers Test The Limits At United Airlines’ Airport Minimarts
It's a place to pick up packaged food, like chips, veggies, fruit and sad salads. What people like best is (1) the barista made coffee, and (2) free food since you really aren't supposed to take food from United's regular clubs (but people still do). Continue reading How...
Your Mileage May Vary
Has CLEAR Jumped the Shark?
As I was perusing the internets the other day, I found a discussion on Reddit from a while ago that brought up something I had been thinking about, albeit in…
Miles To Memories
Don’t Close That Bank of America Card – Do This, Instead
We're often busy with the newest points and travel developments. But the Bank of America product change remains and shouldn't be forgotten. The post Don’t Close That Bank of America Card – Do This, Instead appeared first on Miles to Memories.
Economy Class & Beyond
Air Asia signs a MoU for up to 70 Airbus A321XLR aircraft
AirAsia has signed a Memorandum of Understanding (MoU) for up to 70 Airbus A321XLR aircraft. The MoU with Airbus is valued at USD12.25 billion. It will cover a firm order for 50 A321XLRs with purchase rights for 20 A321XLRs when formally completed. Witnessed by Prime Minister of Malaysia YAB Dato’...
Wingtips
WingTips Weekly: Mile-High Mayhem and Status Games
Welcome to Wingtips Weekly: Is it just us, or is the aviation world getting wilder by the week?… The post WingTips Weekly: Mile-High Mayhem and Status Games appeared first on Wingtips.
Live and Let’s Fly
Questions (And Answers) About Ritz-Carlton Yachts “Struggles”
Another blogger raised questions about Ritz-Carlton Yacht Collection’s “struggles” and trouble with the brand, and market. Here is my response as a luxury travel agency owner specializing in this market. Ritz-Carlton Yacht Collection Financial “Struggles” Details were released this week of the financial “struggles” of the 55% owner of Ritz-Carlton...
One Mile at a Time
What Are Ritz-Carlton Reserve Resorts? Locations & How To Book
Ritz-Carlton Reserve is a brand that causes confusion among some consumers, especially among those who are Marriott Bonvoy members. What are Ritz-Carlton Reserve properties? What makes them different from other Ritz-Carlton resorts? Do they participate in Marriott Bonvoy? In this post, I want to answer some of those questions, especially...
One Mile at a Time
Is The Hilton Business Credit Card Worth The Annual Fee?
Hotel credit cards are often underrated, given the welcome bonuses and valuable perks that they can offer. The Hilton Business Card is Hilton’s only small business credit card, and it’s an example of how valuable hotel credit cards can be.
Frequent Flyer Bonuses
Air France KLM Flying Blue: Earn 2x miles + save up to 15% on Sixt car rentals worldwide
Earn 2x Flying Blue Miles and save up to 15% on Sixt car rentals worldwide. Plus, earn 1,000 bonus miles if you choose Smart or All Inclusive coverage for your rental. Rentals must be booked online via landing that is linked below to earn the miles. Book by Jul 31...
Points With a Crew
19 Tech and Travel Deals at Amazon This Weekend
Some decent Amazon weekend deals on travel and tech gear going on this weekend, including headphones, luggage, locks, packing cubes and supplies, travel books and ...
Frequent Flyer Bonuses
Receive 2,500 FREE miles for downloading the new Vietnam Airlines Lotusmiles app
Earn 2,500 free Lotusmiles when you download and log in to the new Vietnam Airlines Lotusmiles app for the first time. Offer valid until Jul 15, 25. Click here for more details Here are some more Lotusmiles offers to check out: Lotusmiles Elite Status Match – This paid status match...
Your Mileage May Vary
Why Hilton’s Food & Beverage Credit Often Feels Useless
We’ve been staying at Hilton hotels more often lately. That’s mostly because we’ve had a few free night certificates to use and found some good redemption opportunities. Even so, most…
Bougie Miles
Hyatt Brand Explorer Guide
Hyatt Brand Explorer Guide Hyatt Brand Explorer is a program that was launched in 2017 after the Hyatt loyalty program changed from Hyatt Gold Passport to World of Hyatt. This is a rather underrated perk, and earning a free night takes such little effort. Best of all, the counter never...
View from the Wing
American Airlines Breaks Ex-CEO’s Promise, Makes Flight Attendants Sit On Lavatory Doors To Add More Passengers
It's not just legroom that's going to be squeezed on Airbus A319 planes to fit in more seats. They nip and tuck everywhere on the aircraft. Continue reading American Airlines Breaks Ex-CEO’s Promise, Makes Flight Attendants Sit On Lavatory Doors To Add More Passengers...
The Bulkhead Seat
Hyatt Plans Around 90 New Asia Pacific Properties and One Exciting Refresh
Hyatt announced plans this week for some impressive growth in the Asia Pacific region.… The post Hyatt Plans Around 90 New Asia Pacific Properties and One Exciting Refresh appeared first on The Bulkhead Seat.
One Mile at a Time
Which Credit Card Should You Use At Hotels? Here’s The Math…
I’m often asked by readers which credit card they should be using to maximize points for a given hotel stay, or if there’s an overall best hotel credit card.
Frequent Flyer Bonuses
Saudia Alfursan: Earn 100% bonus miles on flights to Europe
Earn 100% Alfursan Miles when you fly from any city served by Saudia to London (Heathrow & Gatwick), Amsterdam, Athens, Paris, Istanbul, Antalya, Larnaca, Venice, Nice or Málaga. Book by Jul 15 for travel until Jul 31, 25. Click here for more details  Here are some more bonuses for flights...
Live and Let’s Fly
Days After Hyatt Bought Playa Resorts It Sold The Properties
Just days after Hyatt closed its $2.6bn acquisition for Playa Resorts, it sold the hotels for $2bn – but why? Hyatt Buys Playa Resorts, And Then Immediately Sells Playa Resorts… Kind Of Nearly as soon as the stories were published regarding Hyatt’s purchase of Playa Resorts and its two dozen...
View from the Wing
Inside United’s Infamous One Window Austin Lounge Disaster—The Plan To Finally Fix The Overcrowding, But There’s A Long Wait
The worst United Airlines club lounge is in Austin. It is small, and it is overcrowded. There is just a single window. A legacy Continental Airlines Presidents Club, for a long time it just hasn’t been a priority. United is the number four airline in the city. But finally they...
The Gate with Brian Cohen
Ripe Georgia Peaches. Sunday Morning Photograph.
Nothing compares to sweet juicy ripe Georgia peaches picked right off of the tree as it heralds summer during the warming days of the month of June. I once again tested out my new camera to take this photograph. The post Ripe Georgia Peaches. Sunday Morning Photograph. appeared first on The...

Leave a Reply

Your email address will not be published. Required fields are marked *

Categories

Our Bloggers