Your Southwest Terminal Guide at St. Louis Lambert

by Sky Skylar | April 28, 2025 | 0 Comments

I’ve always been intrigued by the storied history of St. Louis Lambert International Airport (STL). It’s located about 14 miles northwest of downtown St. Louis and holds the distinction of being one of the oldest airports in the United States. Despite that long heritage, the airport keeps up with the times, offering modern amenities and a convenient layout for travelers.

Terminal Layout Overview

Terminal Layout Overview

Whenever I travel through STL, I take note of its two-terminal setup. Terminal 1 hosts concourses A and C, while Southwest Airlines operates primarily out of Terminal 2, which includes Concourse E. In my experience, navigating Terminal 2 is straightforward: the top floor is home to ticket counters and security checkpoints, and the lower level is where you’ll find baggage claim and international arrivals.

I’ve noticed that the interactive map offered by the airport can be a real game-changer when you’re rushing to make a flight or find the nearest coffee shop. According to a 2024 passenger satisfaction survey from the U.S. Department of Transportation, airports with CLEAR signage and user-friendly maps consistently rank higher in overall traveler experience. STL’s map highlights gates, TSA PreCheck areas, CLEAR lanes, and more, so I recommend bookmarking it on your phone for easy access.

One little tip I’ve picked up: the shuttle buses and MetroLink rail system can help travelers reach Terminal 1 if you need to visit a lounge there. I appreciate that even though Southwest is based in Terminal 2, I’m never too far away from the rest of the airport’s offerings. In my opinion, this cohesive design adds to the efficiency and charm of flying through STL.

Arrive Early for Smooth Travel

Arrive Early for Smooth Travel

Over the years, I’ve observed that peak travel times at STL—particularly around spring breaks and holiday periods—can mean heavier crowds at security. I’ve found that arriving at least 90 minutes before a domestic flight is a safe bet, and for international travel, I tend to pad my schedule even more, showing up closer to three hours early. This aligns with Southwest’s guidance, too, especially if you need passport verification for your overseas journey.

Current TSA wait times can vary based on the day of the week and the season. According to industry data from the Bureau of Transportation Statistics, average wait times at mid-size airports like STL can surge by as much as 30% during holiday peaks. My advice: always remain flexible, monitor wait times online, and remember that a little extra planning goes a long way toward a stress-free flying experience.

One more insider tip: If you’re traveling with family, keep an eye out for family-friendly screening lanes. While not all airports have them, many, including STL, occasionally make accommodations that can expedite the process for those traveling with small children or anyone needing extra help.

Amenities to Enjoy

Amenities to Enjoy

From personal experience, Terminal 2 is a comfortable place to spend a layover if you plan it right. You’ll find duty-free shops for any last-minute gift pickups and a range of eateries—from quick bites to sit-down meals. I often grab a snack at one of the cafes before settling in at a charging station to get some work done.

The airport’s free Wi-Fi is a boon for travelers who need to stay connected. I’ve finished entire blog drafts while waiting for my flight, thanks to the stable connection. Meanwhile, families can let their children burn off that travel excitement in designated play areas, and pet owners aren’t left out either, as there are service animal relief stations to keep everyone comfortable.

If you’re longing for a more traditional lounge experience, you might find those primarily in Terminal 1. Personally, I’ve found the seating areas in Terminal 2 to be perfectly suitable for stretching out or catching up on emails. I like to see an airport that caters to both the speedy traveler who just wants to board and the busy professional who needs a quiet corner.

On-Time Stats & Seasonal Factors

On-Time Stats & Seasonal Factors

According to recent data on 9,575 Southwest flights from December 28, 2024, to March 27, 2025, about 81% of these flights arrived on time, with average delays hovering around 10 minutes. I find these stats oddly comforting, especially if I’ve got a tight schedule once I land. Even though it’s not an absolute guarantee, an 81% on-time performance is a solid figure.

I pay close attention to seasonal demands, which can affect on-time performance and airport congestion. For instance, during spring break or the winter holidays, you’re more likely to encounter crowds and schedule tweaks. By following the official recommendations—such as arriving earlier during peak seasons—I’ve typically avoided missing flights or feeling too rushed.

My advice is to set alerts with Southwest’s own notification system or a trusted third-party flight tracking app. I’ve seen day-to-day schedules shift unexpectedly, so it’s a good habit to keep an eye on any real-time changes that might happen without much notice.

Getting Around & Additional Tips

Getting Around & Additional Tips

While Terminal 2 largely focuses on Southwest, I’ve found it handy that shuttle buses and the MetroLink rail line help you explore the rest of the airport or connect to Terminal 1 if needed. The signage is easy to follow, and staff are generally eager to assist if you look even remotely confused—something I appreciate when juggling multiple bags and devices.

For check-in, Gate E38 is where I typically start for Southwest flights, and baggage claim waits for me at Gate 1 after I land. In my experience, the flow works well and I can usually retrieve my luggage in good time, especially if the flight arrives off-peak. If I ever need extra help, the airline’s customer service number, 800-435-9792, is a great resource. I’ve called them a few times to clarify baggage allowances and had quick, straightforward assistance.

Terminal 2 is open 24 hours, which can be a lifesaver for late-night or early-morning connections. I’ve even spotted overnight travelers catching some quick rest in seating areas. As a final note, keep an eye on any special credit card perks you may have that could enhance your airport experience. I often recommend scanning for limited-time rewards or offers that can update from season to season.

Final Thoughts

Final Thoughts

Overall, flying Southwest through St. Louis Lambert International Airport can be smooth, convenient, and even pleasantly surprising. By familiarizing yourself with the terminal layout, planning for possible delays, and taking advantage of the available amenities, you can turn an ordinary airport visit into a relaxed part of your journey.

I’ve spent enough time at STL to appreciate both its historic charm and ongoing efforts to upgrade for modern travelers. The on-time performance statistics and helpful staff make this airport a contender for one of the more streamlined air travel experiences in the region. With a bit of foresight and flexibility, you’ll be set for an efficient trip.

Sky Skylar’s Take

I’ve read countless articles about airport logistics, and STL’s Terminal 2 stands out for how it balances accessibility with a dash of hometown friendliness. I’m a big fan of the well-marked shuttle and rail options, which is something I always look for when factoring in layover decisions.

In my view, the best advice is to keep an eye on those flight stats, show up early, and take advantage of the freebies and amenities on hand. Little details like free Wi-Fi and easily navigable concourses can make all the difference for a stress-free travel day.

Looking for more tips and updates on all things travel? Follow us back to BoardingArea for even more.

Also on BoardingArea
The Bulkhead Seat
Air Canada Expands Its Global Network from Montréal and Toronto for Winter 2025 and Summer 2026
Air Canada today unveiled an ambitious expansion of its route network from its Montréal-Trudeau International Airport (YUL) and Toronto Pearson International Airport (YYZ) hubs. This will strengthen its position as the leading international carrier for Canada and provide travelers with more nonstop options to key destinations worldwide. This winter, Air Canada...
Frequent Flyer Bonuses
Virgin Australia Velocity: Earn 50% bonus points on Singapore Airlines flights
Virgin Australia Velocity’s bonus points offer for flying on Singapore Airlines has returned for the second time this year! The 50% bonus Velocity points offer: Earn 50% bonus Velocity Points on all Singapore Airlines flights Worldwide. Register and book by Sep 24, 25 for travel until Aug 31, 26 Click here to...
Frequent Miler
Analyzing Hilton’s spiraling devaluations
Ouch. Hilton has increased their top-end standard award pricing to 250,000 points per night. This is the third drastic price increase in the last 10 months. Worse, I don’t think this is over. Below, I’ll explain why I believe that Hilton’s prices will continue to spiral out of control and...
Points With a Crew
Which Chase Ink card is best? (90,000 Ultimate Rewards or $1,000)
KEY LINKS: Chase Ink Business Unlimited® Credit Card – Earn $750 bonus cash back after you spend $6,000 on purchases in the first 3 months from account opening. $0 annual fee. Chase Ink Business Cash® Credit Card – Earn $350 when you spend $3,000 on purchases in the first three months...
The Gate with Brian Cohen
Do This Instead of Ordering Room Service: Stupid Tip of the Day
Perhaps you suffered through a long day of traveling and taking care of what needed to be done during the day before finally returning to the hotel property at where you are staying — or maybe you are hungry but do not feel like leaving the hotel property. Do this...
Frequent Miler
Save 15% on IHG award stays if you’re a cardholder or have Platinum or Diamond status
IHG One Rewards has launched another award sale that gives a 15% discount for cardholders and/or those with Platinum or Diamond status. Cardholders get early access which starts today, while those with eligible status have to wait until Friday. The Deal Save 15% on IHG award stays as a cardholder and/or with...
One Mile at a Time
No Annual Fee Mesa Homeowners Card: Too Good To Be True?
Update: The card has a new offer for both new and existing members whereby you can earn 50,000 bonus points if you refer two people and spend $10,000 on the card, so I’ve updated the post to reflect that. Thanks to View from the Wing for flagging this. Link: Apply now...
View from the Wing
September 2025 Best Credit Card Bonus Offers
The best credit card offers are the quickest, easiest way to earn a large amount of miles and jump start your travel. These are the most lucrative. There are several new best-ever and limited-time offers that have come out over the last several weeks. Many of the offers on...
The Bulkhead Seat
Air France Begins Launch of Free High-Speed In-Flight Wi-Fi Across Its Fleet
Air France will become the first major European airline to offer free, high-speed Wi-Fi to all customers on its flights. I first wrote about this back in September 2024 and the innovative service is now live with the airline equipping its fifth aircraft this week. This marks the introduction of...
2PAXfly
QANTAS: A220 to debut internationally with Brisbane–Wellington NZ flights
Qantas will debut its newest aircraft, the Airbus A220, on a trans-Tasman Brisbane–Wellington, New Zealand international route. From February 2026, the A220 will replace Embraer E190s and some Boeing 737s on the service. The A220s will fly up to three times per week on the route. The announcement marks the...
Altitude Yes
Japan’s Transport Ministry Issues Warning to JAL Amid Drunk Pilot Incidents
Japan’s transport ministry issued a warning to Japan Airlines over numerous delayed flights due to drinking pilots. This recent case in Honolulu comes just nine months after a similar incident in December in Melbourne, where two drinking pilots caused delays. Airline executives apologized during a press conference on Wednesday. “We take this...
ATX Jetsetter
Air France is Introducing Complimentary Wi-Fi Onboard
Earlier this week Air France announced that it would begin offering free Wi-Fi onboard its flights. However, the fleetwide rollout is far from complete. Air France is Offering Complimentary Wi-Fi for Flying Blue Members As of September 8, 2025, Air France is offering complimentary Wi-Fi for members of its Flying Blue...
Frequent Miler
Avios transfers are back between British Airways, Iberia & Aer Lingus
A couple of weeks ago, Avios suspended the ability to transfer between your British Airways, Iberia, and Aer Lingus accounts. If you’d been waiting patiently for that feature to return, there’s good news: the ability to transfer has been reimplemented. There’s a bit of a change to how transfers are processed...
One Mile at a Time
Buy British Airways Club Avios With 40% Bonus (1.64 Cents Per Avios)
Buying airline points strategically can make a lot of sense, especially for first and business class redemptions, where redeeming points represents a disproportionately good deal. British Airways Club has just launched a bonus on purchased Avios, which some people might find to be worthwhile. While the program frequently sold Avios at...
View from the Wing
‘Every Worker Is Indian’: Here’s Why It Seems Like Nobody At London Heathrow Is British
A video recorded by an American passenger at London Heathrow Airport claims he couldn’t find a single British employee working there, that “every worker is Indian” and asking, “Where are the British people?” Let’s leave aside that the Indian-origin workers are very much British. “Not a single worker” from check-in...
View from the Wing
New 50,000 Point Bonus: No-Fee Mesa Card Pays Points On Your Mortgage + 3X On Daycare, Taxes & Insurance
I’m earning transferable points with no fee using the no annual fee Mesa card. You don’t even pay your mortgage with the card. You just tell them how much your mortgage is, and they award you the points as long as you spend $1,000 on the card each...
One Mile at a Time
Actress Fined $1,300+ For Bringing Jasmine Flower String Into Australia
This isn’t the first time we’ve heard a story like this, and it almost certainly won’t be the last time either… Celebrity fined for not declaring flowers in Australia Indian actress Navya Nair recently traveled to Australia for the Onam celebrations (a Hindu cultural festival), organized by the Malayali Association of Victoria....
Points With a Crew
Kickstarter: WK1 Magnetic Dual-Beam Flashlight
I often see interesting travel related products that I think you guys might be interested in.  We’ve talked recently we talked about Gravel Toiletry Bags and blankets, the Evolutionary travel backpack, the RetraStrap luggage strap and the Uphold travel cutlery set, among others. Travel related Kickstarters: Gravix 4-in-1 Power Bank ($3,703 funded;...
The Bulkhead Seat
Southwest Airlines Will Add Four New Routes to Charles M. Schulz Sonoma County Airport
Avelo Airlines abandoned the West Coast this past summer. Among the airports cut was Charles M. Schulz Sonoma County Airport (STS). Southwest Airlines is now picking up two of the routes that got the axe along with two others from this California airport. New routes will begin on April 7th and...
Frequent Miler
Wyndham Amex Offer: Spend $100 & get $20 back (enrollment required)
A new Wyndham Amex Offer popped up a few days ago which has the potential to save you up to 20% on your next stay at a participating property in the US or Canada. The Deal Spend $100+ on room rate & room charges in one or more purchases at participating Wyndham...
Monkey Miles
Easy way to earn tons of Amex Points! Everything you need to know about earning Amex points via Rakuten
Personally, Rakuten is now my go-to portal since I value Membership Rewards over 1% meaning that for every 1% you see in cashback I apply a 2x multiple.  One way to think about this mentally is if you see 10% Cash Back listed you’ll be earning 10x Membership Rewards. Spend...
Miles To Memories
Best Rakuten Bonus, Join Now to Earn $50
Best Rakuten Bonus, Join Now to Earn $50 Rakuten today launched a signup bonus for new members, which is the highest ever offered by the shopping portal. If you join now through select referral links, you can earn $50. Check out the details below. The Offer If you don’t have a Rakuten account,...
The Gate with Brian Cohen
Scenic Bear Mountain Bridge in New York
Note: This article pertaining to Scenic Bear Mountain Bridge in New York was originally published on Thursday, September 10, 2020 at 3:41 in the morning and has been updated. The first thought which may come to your mind with the name Hudson River might be Manhattan. Perhaps New Jersey or the...
Monkey Miles
Highest Ever! Rakuten Referral Spend $50 get $50 – earn Membership Rewards as well.
New Members spend $50 get $50 *The biggest caveats here – you must be in the USA or Canada I’ve written extensively about Rakuten and using how using the Rakuten shopping portal is an easy way to rack up serious amounts of Amex points. I’ve earned over 250k+ Amex Points from Rakuten...

Leave a Reply

Your email address will not be published. Required fields are marked *

Categories

Our Bloggers