Delta Customer Books Comfort Plus. Then A Bassinet Encroaches On Their Space: ‘I Would Ask For A Refund’

by Madeleine Wagner | September 11, 2026 | 0 Comments
Customer Books Comfort Plus (l) Delta airlines (r)
@looselipssavetrips/Tiktok, Photo by Forsaken Films on Unsplash

A baby in a bassinet on a Delta Air Lines flight has inspired a heated debate about what the upgraded experience should entail.

In a TikTok with more than 1 million views, a traveler posted a short video illustrating how an in flight space was crowded, even after the traveler paid extra for more room.

For her first video, LooseLips (@looslipssavetrips) posted a short clip showing how a fellow traveler’s legroom was impacted by a baby-holding shelf. Behind text that says, “I’d be pissed if someone put a stranger’s baby in front of me in comfort plus,” a bassinet is placed on a shelf, attached to a bulkhead, in the center of the row. It’s not a real logistical impediment, yet it begs the question: should the impacted traveler ask for accommodations or a refund?Because according to the caption, the baby’s mother was “sitting to the far left.” Meaning the child was directly in front of a stranger.

In Delta’s Comfort Plus, travelers can expect a few modest upgrades, but the big draw is more legroom. Well, that and dedicated overhead bin space. Perhaps the baby in the bassinet is considered a kind of special luggage? Probably not, but for a baby that is under two years old, the bassinet offers a little relief for parents, especially on a long international flight.

Typically, a bassinet is provided for free by the airline, but the bulkhead seat is extra. Former flight attendant Carrie, writing for the specialized blog Flying With A Baby,  advises that after a parent traveling with an infant purchases the seat, they confirm bassinet availability. Because when a flight has more babies than bassinets, the “sky cradles” typically go to the youngest onboard.

So, what’s a traveler to do if a baby is hanging out in front of their seat? According to one Redditor, u/Bamavianola you “roll with it.” In his case, he remembered what it was like having an infant, and wasn’t “going to be that person.” He did underscore the point that both the parents and the flight attendant asked for reassurance that he was “okay” with the situation.

The Great Babies On Planes Debate

The internet immediately seizes on the absurdity of the situation. Indeed, it almost seems like one of the few things almost everyone agrees on—whether sarcastically or not.

“No babies on planes! Matter of fact…no babies period!” jokes Centrjbyaru (@centrjbyaru).

Theoobriens chimed in, “These videos are bugging me so much!! I paid and booked a bassinet seat with my baby and yes strangers also booked the seats next to me. Do you expect me to buy the whole row? There’s literally a baby icon on the seats when you book it. Like don’t book a seat in front of a bassinet if you don’t want to sit by a baby!”

Bubbaj077 joked, “Babies go in the overhead.”

What If I Don’t Want To Sit Near A Baby?

Sitting near a baby on a long flight can be stressful for everyone involved. There are some things you can do to make the experience more pleasant. The first: be polite. After all, you don’t want to end up on the internet.

If you really don’t want to sit near an infant, wait until boarding is finished and discreetly ask the flight attendant if there is another seat you can use.

If the flight is full, there’s nothing to be done. Remember patience is a virtue. Hopefully you’ve packed headphones or other materials to keep you entertained. If the baby starts to fuss, try to remember it’s just a baby, and the parents are likely doing their best to soothe them. Grace, even in the form of a smile, might make the situation easier for everyone.

However, if you’ve paid extra for a more comfortable flight, and it is truly disrupted by a child in a bassinet in front of you, it might be time to reach out to your carrier. Speak with with the gate agent upon landing; failing that, reach out with an email using the Travel Resolution Form explaining the situation. But a purchase of a ticket, in any class, is not a promise of quiet. Babies are allowed in any section of the cabin where seating is available except the emergency exit row.

Boarding Area reached out to LooseLips via TikTok direct message and with a comment on the post. We reached out to Delta via their press email. We will update this if either reply to us.

@looselipssavetrips

So Delta put this contraction right in front of the middle seat. Mom was sitting to the far left 😬

♬ original sound – ~°MIR°~
Also on BoardingArea
Frequent Flyer Bonuses
Air Canada Aeroplan: Earn up to 4x points on economy class flights worldwide (Except to India)
Air Canada has a new seat sale that includes bonus Aeroplan points for travelling on all of the airline’s routes in economy class except for flights to and from India! This offer is valid for new bookings made September 14 for travel September 15, 2026 to July 31, 2027 with...
Traveling For Miles
Hyatt adds its first JdV property in the UK and it’s … interesting
Hyatt has signed a deal that will see an existing hotel in Witney, Oxfordshire, UK, become the first JdV by Hyatt property in the country. Usually, the signing of an existing property to one of the big chains means that we can get an idea of what will be offered...
Pizza in Motion
25 Years Later, This Day Dominates Our Collective Memory
25 years ago: I wasn’t married yet. 25 years ago: I didn’t have kids yet. 25 years ago: I didn’t know most of the people that will read this today. 25 years ago: The towers still stood. I woke up this morning to a... The post 25 Years Later, This Day...
TravelUpdate
Remembering 9/11 – 25 Years Later
Originally posted on September 11, 2009. Eight years ago today, my morning began much like any other early…
Live and Let’s Fly
United Airlines CEO Scott Kirby Honors 18 Employees Lost On 9/11, And Gets The Tone Right
United Airlines CEO Scott Kirby marked the 25th anniversary of the September 11 attacks by remembering the 18 United employees who were killed and thanking the veterans who now work for the airline. Scott Kirby Remembers 18 United Airlines Employees Lost On 9/11 In a brief internal video shared with...
One Mile at a Time
Emirates Can Finally Fly To Berlin, And Lufthansa Is Furious, Of Course
Germany will finally let Emirates fly to Berlin after two decades of lobbying blocks from Lufthansa, which is furious about losing its feeder-flight monopoly.
View from the Wing
Elderly Deaf Passenger Arrested At Austin Airport Gets $92,500—Sheriff Says She’s “Proud” Of Her Staff
A senior citizen missed a gate-change announcement, was arrested for trespassing and spent two nights in jail. Her lawsuit describes repeated failures to communicate with her and a broken wrist.
TravelUpdate
Best Offer Ever .. 200,000 Points + 1 Free Night: Amex Hilton Aspire Card Review
With this highest ever offer, you can earn 200,000 points and 1 free night with the Hilton Aspire Card by American Express.
Economy Class & Beyond
Korean Air and Asiana Airliens to offer Starlink connectivity from 15th September
Korean Air and Asiana Airlines will both offer Starlink connectivity on select aircraft from 15th Septemeber. The airlines will offer it on a number of aircraft, as the retrofits go fleetwide. For Korean Air, Starlink will debut on four newly retrofitted widebody aircraft: three Airbus A350-900s and one Boeing 777-300ER....
Miles For Family
It’s Time for a New Credit Card! Current Hot Offers
It’s been several months since I’ve gotten a new credit card to earn miles and points for free travel. Same with my husband. We’ve been saving up to pay for some big bills in the upcoming months (namely home insurance and property taxes), so it’s time for us to strategize...
One Mile at a Time
Trinity Airways Unveils World’s Most Basic Flat Bed Business Class: No Recline, No Entertainment
Trinity Airways (formerly T'way Air) will debut the Optimares SoFab seat on its new A330-900neos: fully flat, but with no recline and no entertainment screen.
View from the Wing
The Terrorists Attacked Our Freedoms On 9/11—Then Washington Spent 25 Years Taking More Of Them Away
I remember that morning in Arlington, Virginia. My daily commute took me past the Pentagon. Twenty-five years later, the passengers of Flight 93, the fight over airline bailouts, and a terrorism trial scheduled for 2028 tell us something about the choices we made.
Eye of the Flyer
Cruise Loyalty Is Going Full Airline. Here Is What Likely Comes Next
Every loyalty program dies the same way. Not all at once, and never with an apology. It happens in pieces, and each piece arrives dressed up as an “enhancement“. Now cruise loyalty just started down that road for real and my guess is you and I are NOT going to...
Traveling For Miles
Bahia Principe Happiness Sale – save up to 50% at Hyatt’s all-inclusive resorts (first child stays free)
Bahia Principe, which has only been part of Hyatt's Inclusive Collection since March, has launched its Happiness Sale across all 22 of its all-inclusive resorts in the Dominican Republic, Mexico, Jamaica and Spain, with savings going as high as 50%.
One Mile at a Time
TSA May Let PreCheck Travelers Bring Water Bottles Through Security
The TSA is reportedly weighing whether to let PreCheck passengers bring water bottles through security at select airports, a small step toward easing the decades-old liquids rule.
Live and Let’s Fly
How A Korean Air 747 Was Mistaken For A Fifth Hijacked Aircraft On 9/11
Hours after four airliners were hijacked on September 11, 2001, a Korean Air Boeing 747 inadvertently convinced authorities that it might be a fifth. Fighter jets were scrambled, cities were evacuated, and two governments prepared for the possibility that the aircraft would have to be shot down. The Korean Air...
Paddle Your Own Kanoo
Emirates Will Finally Be Allowed to Start Direct Flights to Berlin After Years of Intense Lobbying
Emirates has finally secured the right to operate direct flights between its Dubai mega hub and the German capital, Berlin, after years of back-and-forth lobbying that was fiercely contested by Lufthansa. The decision by Germany’s Ministry of Transport to finally allow Emirates to operate non-stop flights to Berlin came during...
Live from a Lounge
Amazon Pay Kotak Business Credit Card Announced With 5% Cashback
Kotak Mahindra Bank has tied up with Amazon Pay, and both are ready to launch a Business Credit Card, much like Amazon and ICICI Bank have a retail version. Here are the details of this new product, freshly announced.
Economy Class & Beyond
Transpennine Express signs for new trains from Alstom
Alstom has signed contracts worth €1.2 billion with TransPennine Express to supply and maintain a new fleet of battery-electric trains. The agreement covers 29 five-car battery-electric multiple units (BEMUs), based on Alstom’s Adessia Stream, with maintenance contracts valued at around €230 million. The fleet will be delivered from 2032. The order...
Traveling For Miles
Qatar Airways’ winter schedule adds flights to Phuket, Malé, and Ho Chi Minh City (170+ destinations to be served)
Qatar Airways has been tinkering around with its winter schedule for a few months, and in its latest announcement it has gone over some old ground (as airlines have a tendency to do), but it has also highlighted some service increases that don't appear to have been mentioned before.
bluetooth speaker (l) woman shares VRBO stay experience (c) VRBO app (r)
BoardingArea
Las Vegas Woman Checks Into California VRBO In Palm Springs. The Host DMs Her About No Bluetooth Speakers. Then The Cops Knock On Her Door And Evict Her
“It’s on like a level two, so we can barely hear it."
The Gate with Brian Cohen
American Flags In Memoriam Returns in 2026. You Can Visit.
Flapping, fluttering, flailing in the morning breeze still yet to warm, the poles of thousands of flags — anchored with rebar which pierced deep into the expansive grassy knoll — stood at attention as their shadows were shortened by the rising sun on that picture perfect day back on Tuesday,...
Paddle Your Own Kanoo
Algeria Bans Emirates and Etihad From Overflying Its Airspace As Political Tensions Worsen
Algeria is set to close its airspace to all aircraft registered in the United Arab Emirates as a diplomatic rift between the two countries sinks to a new low. Mega airline Emirates, as well as Etihad Airways, and smaller carriers like flydubai and Air Arabia will be banned from flying...
Paddle Your Own Kanoo
25 Years After 9/11: What Happened to Airline Security Following That Fateful Day And What Is Changing Once Again
Today marks 25 years since the September 11 attacks, a date that will forever be etched into the psyche of countless people, including many who work in this industry. For some, it brings back horrific memories, whether that’s a colleague lost, a career spent working in the shadow of what...

Leave a Reply

Your email address will not be published. Required fields are marked *

Categories

Our Bloggers